I stayed here for the first time(, on business) - am frequently in Moscow but usually stay at one of the Marriotts.
I was very impressed with this hotel overall - it seems that Lotte are trying to set a standard in a city/country where standards are already unusually high - and they certainly do succeed.
I was already surprised by the number and attentiveness of welcoming staff - the doormen in -15C outside, the hosts in the lobby, concierge etc. Check-in was great - very quick and efficient.
The room should impress just about anyone. Everything seems to be on an immense scale, and in particular the bathrooms are very luxurious. Even more impressive is the spa and fitness area - it is huge for a hotel and still manages to create a special atmosphere.
Breakfast was the only slight disappointment - and only becuase the hotel inspires such high expectation. I don't know if the hotel is regularly so empty, but mabye because of this, the chef seemed to have economised on the perishable produce - i.e. poor selection of fresh fruits. Everything was available to order, but the buffet items simply didn't taste. I'm in particular comparing this to the opulent buffet at the Marriott Grand. However there is a live pianist at breakfast if you can believe!
Moscow is VERY expensive - and this hotel certainly keeps up with the prices - room-service mineral water costing US$40-a-litre!!!
Regarding location I'm a little mixed especially as regarding tourism. The hotel is located on the end of the Arbat area - very beautiful, but I felt that I missed being on the main Tverskaya Boulevard.
- Official Description (provided by the hotel):
- The luxurious Lotte Hotel Moscow located on Novinskiy Boulevard in the very heart of Moscow was opened in September 2010. The hotel offers 300 spacious standard rooms and suites, the largest Royal Suite in the city and two splendid restaurants - OVO progressive Italian cuisine restaurant, managed by Carlo Cracco - a Michelin holder and world-famous restauratuer and chef, and MEGUmi, a modern Japanese restaurant. Lotte Hotel Moscow also boasts six conference halls capable of accommodating banquets and business events of any size and format, an innovative Executive Club Floor, a three-level underground parking facility, and a state-of-the-art fitness center and pool. The world-famous Mandara Spa combines the ancient Balinese spa traditions with the latest achievements of the Elemis and Bellefontaine cosmetics lines. As a part of The Leading Hotels of the World, the largest luxury hotels & resorts collection, Lotte Hotel offers a wide range of top-level facilities joined with outstanding client-oriented service. ... more less
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