i will try and give a fair review, despite my dislike of this hostel
we were a group of 7 people on 3 separate bookings. the booking side of things was handled well, however in order to get visa vouvher/invitation they insist on you paying the first night and 30 euros by international bank transfer, not credit card or any other way, This cost an extra $30 in bank fees and then 16 euros was supposedly lost in bank fees along the way which i then had to repay. the visa from this place took another 4-5 working days from when payment arrived till they were produced - a difficult and slow process compared to our other hostel which did a western union instant transfer and had them to me in 24hrs
Second, and by far and away the biggest problem was visa registration - which has to be completed in the first 72hrs of your stay on arrival. They wanted upfront payment for our second night on arrival which i said i would do on teh guarantee that the visa registration was completed by 5pm the next day. they promised they would. They then refused to do it the next day because our stay was less than 3 nights. it took an hour of arguing to get them to do it and i think that if there werent so many of us arguing against them that we may not have got the registration ever. even then, the registration forms were filled with errors in birthdates etc. By comparision, our friends who had already spent one night in a hostel elsewhere (crazy duck st petersburg) had already been registered by that hostel with no hassle even though they only stayed one night.
the bathrooms were clean but there was only one shower and two toilets upstairs, and 2 showers and some toilets downstairs. they were kept clean and always had hot water so i had minimal complaints.
the rooms were clean, but small and cramped. the window blinds were broken so light came in all night. there was no air con and it was stinking hot, but leaving the window open resulted in bugs/mosquito galore so we sweated it out all night.
the atmosphere of this hostel was very poor - it seems to be more locals who stay here whilst in the city for the night and so there are miniaml international tourists and a very glum, dull atomsphere at night, with everyone just sitting in the common room watching russian tv and glaring at you if you spoke. there is free wifi and three computers set up which was great, as well as one old computer in our 4 bed dorm
during our stay there was one night where a random drunk russian girl got very drunk and her boyfriend got very aggro. from 5:30am there was yellign and shouting, at one stage someone was pushed against our door, and then someone smashed a whole pile of glasses/crockery on the floor. we had only gone to bed at 2am, so being woken up at 5:30am by this, which went on for hours before she was kicked out at 11:30am, was highly annoying. she sprayed beer all over our friends as well. The hostel didd apologise profusely and organise champagne and cake for us that night which was a very nice gesture.
the location was good, but despite their excellent pictures and instructiosn we did find it diffficult to locate on arrival.
- Official Description (provided by the hotel):
- OASIS Hostel is located in the cultural center of Moscow. It is a short walk to all the major tourist attractions (Red Square, Kremlin, Pushkin Square etc.) The nearest Metro stations are Chehovskaya, Tverskaya, Pushkinskaya There are a lof of restourants, cafes, night clubs, theatres, supermarkets. This district is the safest place in Moscow. ... more less
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