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Ways to Experience We Heart Moscow
from $44.68
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from $44.68
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3 - 8 of 21 reviews
Reviewed February 3, 2018

The custom 3-hour Moscow layover tour was awesome! The aeroexpress train from Sheremetyevo Airport to Belorusskaya station couldn’t be easier, and took just 35 minutes. My guide, Ilya, was full of interesting stories and spoke excellent English. We started the tour in the metro, which was fascinating and quite different from other tours I’ve been on. After visiting several metro stations, we walked around the central area of Moscow exploring and seeing a variety of different sites. Three hours was an ideal length of time for a layover tour and it gave me a good intro to the highlights of Moscow. Thank you Ilya and We Heart Moscow!

Date of experience: January 2018
Thank colleenw140
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 2, 2017

Polina was our guide for this tour. She gets 11 out of 10 for professionalism, daring/fun factor (I'll explain later), knowledge, context, and refreshingly nice. We happened to be there during the short time frame that was Moscow's 870th anniversary celebration, so our Uber ride was not allowed to take us directly to our meeting spot. The streets were all blocked off for the celebration event so here we were in Moscow for the first time with a huge curve ball thrown our way. Polina was great as she told us to stay where we were and she'd walk to us to meet us. She did just that and we took the scenic route to the event because there were specific checkpoints of entry for security purposes. What a day! She richly explained Moscow from all sorts of perspectives; historical, cultural, architectural, religious, war-time and more. She was undaunted when we were told we could not go into certain areas to see architecture and engineering that she was passionate about. If we didn't see it one way, we would see it another way! And we did! "Polina" must mean "daring and adventurous" in Russian, because we tried a dozen ways to get in to places we weren't supposed to be in on that particular day due to beefed up police and military security. She 'owns' Moscow. An extremely enjoyable and unforgettable visit to Moscow. Thanks you We Heart, and thank you Polina!! Extremely well done!

Date of experience: September 2017
Thank joamsr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 28, 2017 via mobile

We thoroughly enjoyed our late night metro tour with Julia. The metro is so beautiful and learning some of the history made for a fascinating tour. Julia was so warm and friendly it was like touring with a friend.

We highly recommend this tour. 0ur experience with this company from booking, communication before the tour, and the tour itself was first rate!

Date of experience: September 2017
1  Thank ChadB559
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2017

The customer service at We Heart Moscow was truly exceptional. The only way I can imagine improving on the experience is if I actually had a family member living in Moscow. Michael helped me with every detail imaginable before I arrived, and my tour guide Paulina was just as outstanding - personable, friendly, knowledgeable and professional! I was beyond impressed with how kind and helpful We Heart Moscow was. There really should be a rating of 6 stars in cases like this. Thank you and spaciba!!

Date of experience: August 2017
Thank lorinicolek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 24, 2017

In July of 2016 we took a tour of Moscow Russia at which time we had a 10 hour lay over on our way to Rome. Therefore, we took advantage to take a nice tour of the Kremlin (Red Square) and other places around Moscow. At the same time, before heading back to the Airport we were able to stop to eat a wonderful Russian dinner it was an amazing meal at a wonderful place. This was by far the most amazing tour just how we wished we could've spent more time to do a lot more. Moscow Russia is an amazing city to visit. Even better when you have a team of people assisting you with the tour and with everything you need. We would like to thank from the bottom of our hearts to Katya and Alina for making our experience a wonderful memory. They both did an amazing job with assisting us in the most efficient way. The accommodations they provided were outstanding from the very beginning starting from the Airport, the Aeroexpress and all the way to the end with taking us back to the Airport. The short time that we spent were unforgettable and the attention we received was espectacular. We are for sure planning another visit to Moscow soon and for sure will use "The Heart of Moscow" Tour again.

Date of experience: July 2016
Thank Ed T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WeHeartMoscow, Manager at We Heart Moscow, responded to this reviewResponded June 2, 2017

Thank you! It was a pleasure for us to spend this day in Moscow with you! Hope to see you soon!

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