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Pensiunea Siago Hotel
Ranked #12 of 55 Hotels in Cluj-Napoca
Certificate of Excellence
Satu Mare, Romania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Like home”
Reviewed November 3, 2013

Hello there,
i'm checking at this hotel for quite a while, but didn't get the time until now to share my opinion. Besides the fact that is a really nice, clean, comfortable hotel, the personnel is very kind! And if you add to this that it's placed in the very center of the city, you will get a pretty good idea which you definitely have to check for yourself!
The only slight minus is that there aren't many parking spots in the interior court, but you can find easily parking no more than 300m.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank drpeter2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bogdan C, Manager at Pensiunea Siago Hotel, responded to this review, November 4, 2013
Dear Drpeter2013,

On behalf of our team we would like to thank you for being a regular visitor of our property ! We are honoured to have you here when you visit our city. We are very happy to see you had a pleasant experience when staying with us and you have enjoyed the facilities and services we offer our guests. Thank you for your positive review and we are looking forward to welcome you in the nearest future.

Have a great day! Bogdan and your friends at Siago Pension
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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134 reviews from our community

Traveler rating
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    45
    17
    5
    1
See reviews for
19
54
16
19
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
Freehold, New Jersey
Level 5 Contributor
60 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed October 22, 2013

We stayed at this hotel only one night and had the beautiful room as shown on first photo with turquoise drapes. Very roomy and very nice bathroom with wonderful shower and plenty of hot water. Outside our room was the 24/7 coffee and tea and cookies + that was a nice touch and had not seen in our 15 day tour thru Romania. Breakfast was adequate and just ok.

Room Tip: As in any hotel room I use earplugs for loud noises, traffic, dogs barking etc.
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank travelfever19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bogdan C, Manager at Pensiunea Siago Hotel, responded to this review, November 4, 2013
Dear travelfever19,

Many thanks for taking the time to review our property. We are delighted to hear that you enjoyed your stay and are looking forward to welcoming you again.

On behalf of the Siago Pension team we wish you a great week and hope to see you again in the near future.


Kind Regards,
Bogdan and your friends at Siago Pension
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jerusalem, Yerushalayim, Israel
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 30, 2013

The hotel is nice and comfortable but I left my bag unlocked and they have stolen one of my blouses. Of course nobody recognized that it happened, so my blouse just vanished in the thin air? I tried to talk to everyone at front desk and explain that the blouse does not represent a value per se but that I liked it and I want it back. The cleaning ladies claimed that they haven't seen anything. They did not offer to either reimburse me or offer a voucher or anything.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Gheona A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bogdan C, Manager at Pensiunea Siago Hotel, responded to this review, November 4, 2013
Dear Gheona A,
This is Bogdan Chiorean, General Manager at Siago Pension. Thank you very much for taking your time to write a review about our pension. We are glad to see you had a partially pleasant experience when staying with us and you have enjoyed the facilities and services we offer our guests. All of my colleagues would like to thank you for all the appreciations.
Regarding your complaint for the missing blouse, I want to reassure you I had personally investigated your feedback, taking all the necessary measures and making sure all our standards are respected. I must complete with the fact that we reviewed the video surveillance recordings for the entire period of your stay in our hotel and I am happy to say that nobody, guest or staff, removed any of your belongings from your room. We want to thank you for being so careful and detail oriented but I can completely reassure you that nobody took anything from your room and we are sure that you already found your blouse in your luggage or at your home.
So thank you again for your feedback, it helps us improving our business and we will be glad to welcome you back, next time when your business brings you to Cluj-Napoca.
Have a great day,
Bogdan Chiorean
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Portland, OR
Level 6 Contributor
333 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
Reviewed September 17, 2013

Pensiune Siago is well positioned between the main square/Old Town and the university. With all the auto traffic you want to walk and this is a good location to see the sights. My room, 14, was a single and quite small, but adequate. Its window was on busy Republicii and there was some street noise. It was too far from the router to get a good WiFi signal, but from the chair in the hall (next to the buffet of tea, coffee, cookies) signal was good. Rooms on the main floor are convenient to the reception with its friendly staff and buffet. Shower was elaborate with steam, various heads and jets, but the modular unit shook & rocked when you pushed the soap dispenser. With the exception of the delicious homemade jams, breakfast was basic, but worth the $5 charge. All in all I enjoyed my stay and would stay here again because at 145RON ($43.00)/single with breakfast it was a good value.

Room Tip: See above for comments on room14.
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  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank AcePortland_OR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Gatos, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 6, 2013

Our 5th time in Cluj, Romania and this was the best lodging we have experienced. Quaint rear balcony over rear courtyard. Excellent service. Great continental breakfast with cheese & bacon omelet, meat, cheese, vegetable platters, drinks and the rest. Coffee and treats in hallways 24/7. Clean quite rooms. Walking distance to restaurants and historic downtown. Limited parking so travel by taxis (very inexpensive). Highly recommended. We will stay again.

Room Tip: Rooms on rear side of building, to avoid traffic noise on Republicii St.
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  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Doug N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milan, Italy
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 31, 2013

Nice hotel, at walking distance from Cluj citycentre; it's a pity it is located on a slope, but taxi are quite cheap in Cluj. Well refurbished, clean, comfortable hotel; very kind and helpful staff. Coffe and tea available for free all day long in the corridor. Good quality basic breakfast. I'm very satisfied, I received good value for money.

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AldMilan_Italy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brasov, Romania
Level 3 Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed July 26, 2013 via mobile

Siago is well placed if you spend more than one night in Cluj and want to enjoy the bustling night life characterising this city during the schoolyear. If you're in for a more relaxing experience, you might need to reconsider, there is quite heavy traffic going on in front of the hotel at all hours. The place is a nicely renovated old house, with below average size rooms, decorated slightly too eclectic to my taste, but looking quite ok in general. Bathroom is not quite as good as you'd expect it to be based on the rest of the place, but everything works just fine (although we couldn't find the small towel for stepping out from the shower, but that might have been just our fault, it might be here somewhere). Complementary coffee and snacks are available at all hours (strangely, no water), staff is welcoming and helpful, no complaints here. The weak point of the hotel is it's sound insulation, if you whish to know how your neighbours are doing or if they enjoy the snacks offered in the common area you just have to listen carrefully. Or just listen. Same thing with the trafic. It might be better in the rooms on the ground floor, so you might try to reserve one of those.. Price quality ratio is still good if you know what should you expect.

Stayed July 2013, traveled as a couple
Helpful?
1 Thank psz_trademarked
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pensiunea Siago Hotel

Property: Pensiunea Siago Hotel
Address: Strada Republicii Nr 33, Cluj-Napoca 400015, Romania
Phone Number:
Location: Romania > Transylvania > Northwest Romania > Cluj County > Cluj-Napoca
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
#1 Best Value Hotel in Cluj-Napoca
#4 Family Hotel in Cluj-Napoca
#6 Romantic Hotel in Cluj-Napoca
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Pensiunea Siago Hotel 3.5*
Number of rooms: 10
Official Description (provided by the hotel):
Siago Hotel is located in the very heart of Cluj, in the historical downtown, just a walking distance to the most visited sites of our city: The Botanical Garden, museums, cathedrals and the major public and financial institutions.Siago Hotel was opened in 2009 in a 200 years old house, which was renovated and brought to the 21 century with all the necessary amenities of a high class 3 stars hotel: air conditioning, plasma TV’s, wireless internet, hydro-shower, mini fridge etc. Each room has a unique design, where the floor made out of wood, together with the wallpapers and chandeliers create an ideal environment for resting and relaxation. Our double rooms are equipped with queen and king size beds. In our breakfast room we have a kitchenette for our guests, opened 24 hours a day, where fresh coffee, tea, fruits and cookies are available all the time free of charge. Our guests can order and serve lunch and dinner in our hotel or, they can choose the most popular international cuisine restaurant in the city, Marty Restaurant, where they benefit of 10 per cent discount. The exquisite design combining the old and solid architecture with the modern and stylish rooms will make Siago Hotel the place you want to stay in, when you are in Cluj Napoca as a leisure or business traveller. ... more   less 
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Also Known As:
Pensiunea Siago Hotel Cluj County/Cluj-Napoca, Romania

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