We stayed three nights at Hotel Transilvania. Our room was not made up after the first night. We asked that we, at the very least, have clean towels and toilet tissue. At nine that night we went to the desk and there was a plastic bag with the aforementioned items in it. The next day we had maid service. The breakfast buffet was the worst of our tour.
We had a packed breakfast our last morning: two buns with a piece of ham, piece of cheese and a nice ripe slice of tomato - I combined the fillings of both on one half of the bun, ate two bites and threw it out. There was a bottle of water, one apple, two jams with nothing to put it on or spread it with and a processed triangle of cheese. I asked about coffee and was told that it is not possible to make coffee at 3:30 AM...I can think of many ways to make coffee at that hour.
The bed was like sleeping on box springs.