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“Disappointing experience”

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Hotel Le Soleil Couchant
Ranked #9 of 14 Saint-Pierre B&B and Inns
London
Level 6 Contributor
148 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Disappointing experience”
Reviewed April 24, 2012

This was the low point of an otherwise wonderful trip to La Reunion. Regardless of the fact that the rain spoiled our enjoyment of the wonderful views from this hotel and we could not use the pool, we had a less then perfect experience. With an almost empty hotel you would have imagined the owner to be glad to welcome guests, but he claimed not to have received our booking then charged us a higher price for the room than we had booked at, plus another 20 euros for picking us up from the bus station 10 minute away by car. The room was quite stuffy with no air-con and opening the door let in mosquitoes. On the positive side he was able to provide a good home-cooked meal as it was too wet to go out to a restaurant but we had to listen to all his woes as a hotel-keeper. As another guest has already remarked, this is not what you want on a holiday (and possibly this does not happen if you only speak English). Despite the next guests arriving only the following week we had to vacate our room at 10.30am and wait in the reception for our driver. We felt uncomfortable at this as it was clearly unnecessary.

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank UKtraveller077
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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90 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Melbourne, Australia
Level 3 Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 2, 2012

We absolutely LOVED this hotel!

Its setting in the hills was great - it was peaceful and overlooked the coast to the left, the Cirque de Cilaos to the right and the crops below. Our room was very comfortable with a balcony too.

Charles our host was warm and generous. Come mealtime you won't want to leave the hotel - the restaurant meals are fantastic - it was the best dinner we had in Reunion! The breakfast was also great - we enjoyed sitting on the terrace balcony in the morning sun watching the fog roll over the mountains.

We were pleased to be Charles' first Australian guests too.

I really could not recommend this place enough - it is definitely worth the drive up into the hills. The hotel's website is: http://www.hotelhda.com/Araucaria_en/Welcome.html

  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jacaroo29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Le Soleil Couchant

Property: Hotel Le Soleil Couchant
Address: 2 Chemin de l'Araucaria | Mont Vert Les Bas, Saint-Pierre 97410, Reunion Island
Phone Number:
Location: Reunion Island > Arrondissement of Saint-Pierre > Saint-Pierre
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 14 B&Bs / Inns in Saint-Pierre
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Le Soleil Couchant 2*
Number of rooms: 8
Official Description (provided by the hotel):
Benefiting from a panoramic view on mountains and ocean, this hotel has an outside swimming pool, a bar and a restaurant. Bottoms(Stockings), in 10 minutes by car of the city livened up by Saint-Peter are situated to Montvert. The rooms of the Hotel the Setting sun (ex Hostelry of the Domain of Araucaria) are endowed with television, with telephone and with desk. Most have a balcony with a view of the ocean and the surrounding mountains. A continental breakfast is served to the hotel. He also shelters a restaurant proposing a local cooking and a lounge bar. ... more   less 
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Also Known As:
Hotel Le Soleil Couchant Reunion Island/Saint-Pierre

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