We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Wonderful stay” 5 of 5 bubbles
Review of LUX* Saint Gilles

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
LUX* Saint Gilles
Certificate of Excellence
Copenhagen, Denmark
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Wonderful stay”
5 of 5 bubbles Reviewed October 21, 2012

We had an absolutely wonderful stay at the Lux.
The location is great and the staff most friendly and helpful.
It is an advantage to speak French, but the majority of the staff speak English too.
A menu translated into English is a suggestion.
The breakfast is the BEST we have ever had! The pool and beach is fantastic, however the island has so much to offer, that you hardly have time for the beach. For arranging activities the reception was most helpful and we were happy to stay at the Lux. It is newly renovated and everything functions well. The rooms are very clean and are daily checked twice at least and it was perfect.

Room Tip: All the rooms are similar and located peacefully a bit away from the reception. All have a view and...
See more room tips
  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Karen-Lise W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cyrild572, Responsable réception at LUX* Saint Gilles, responded to this review, October 27, 2012
Dear Traveler,
Thank you very much for your very kind feedback about our hotel & our staff.
Every Team Members love to share tips about the Island, we are really proud of it.
We all look forward to welcome you back in a close future.
Best Regards,
Cyril de Loze de Plaisance
Chef de Réception
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,361 reviews from our community

Traveler rating
    1,365
    630
    248
    88
    30
See reviews for
563
1,239
63
261
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Doha, Qatar
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed October 14, 2012

We stayed for a week at the hotel however didn’t feel comfortable. Yes the location is great and amazing coral beach for snorkeling. However we find the staff of the hotel unfriendly and the service does not reflect the value of the most expensive hotel on the island. First it was difficult to get back to the hotel as most of the locals didn’t know the hotel as the name had changed to LUX. The breakfast selection was really good and the quality was up to the level, but it is disappointing that for 6 nights we couldn’t get a reservation to eat in any of the restaurants, so end up ordering room service which was not good and overpriced. And what is about the delivery charges for room service? if you order food still you need to pay additional to get delivered to the room ! That is the first time ever in any 4 or 5 stars hotel i have experience this. we need it some ice they asked us to pay 9 Eur for ice !!!!!!! This hotel is for sure not on my list for recommendation. Rooms are nice yes, but missing a good service.

  • Stayed April 2012, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Elisabeth d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cyrild572, Responsable réception at LUX* Saint Gilles, responded to this review, October 26, 2012
Dear Traveler,
I would like to present you sincere apologies as we haven't be able to meet your expectations.
Be sure that we aim for quality & guest satisfaction so I share your comments with the management in order to be able to improve the quality of our service.
I hope we will have the occasion to welcome you again in a close future in order to show you what is Lux* Ile de la Réunion. In case you are ready to give us this second chance, please do not hesitate to contact me personaly & I will make sure that you will have an incredible stay with us.
Best Regards,
Cyril de Loze de Plaisance
Chef de Réception
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seoul, South Korea
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed September 24, 2012 via mobile

- Great location with coral reef and white sand beach, a few in the island so enjoy snorkeling, swim and sun bathing with a large pool.
- Quiet locale but not much of night life.
- One buffet restaurant and one beach side restaurant. The buffet is not too bad but Chinese night was little disappointing. Creole cuisine is great though.
- The rooms are good with free WiFi which you need to login every so often. Only a couple of English channels on TV, usual in Reunion.
- Try ice creams and other desserts for they are 'French'. best vanilla ice cream ever!

  • Stayed September 2012
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank imgmkr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe P, Manager at LUX* Saint Gilles, responded to this review, September 24, 2012
Dear valuable customers,
We are thanking you for your kind comments especially for praising our Créole Cuisine and our great homemade vanilla Ice Cream at the ICI Bar.
We certainly still have some room for improvements’ with the Chinese food and we are currently working on a twinning with a Chinese restaurant in Beijing.
Waiting for the opportunity to welcome you again in the near future,
Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brno, Czech Republic
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed September 18, 2012

Me and my husband stayd in hotel LUX for 6 days and leaving the place was one of the most difficult matter like leaving your home, friends and family. Nice and delicious food of great choice, friendly and helpful staff, nice beaches and SUPER swimming pool... My great wish is to come back again as soon as possible!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Simona K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe P, Manager at LUX* Saint Gilles, responded to this review, September 19, 2012
Dear Simona,
It was of our great pleasure to meeting you and having you as guests at LUX* Ile de la Reunion for almost a week. A are definitely looking to welcome you again in the near future.
Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pardubice, Czech Republic
1 review
5 of 5 bubbles Reviewed September 17, 2012

Absolutely beautufull place and architecture of the hotel. It is light, airy, comfortable builded area which gives you enough private. The pool was the best we ever saw. Room equipment will let you little bit know about years that hotel has running.
Services are perfect. For honeymoon they have presents and the biggest was romantic dinner at the beach with super menu and great drinks.
What is the best of the hotel is the STAFF. People in LUX are not working. They take care of you as a member of family, they are always smiling, helpful, efficient.
If honemoon in European Union than in LUX Reunion.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jiri J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe P, Manager at LUX* Saint Gilles, responded to this review, September 21, 2012
Dear Jiri,
Thank you very much for your nice comments. The one which really awarded us from all is for you to have the feeling to be a part of the family.
We look forward to see you for your 1st weeding anniversary,
All the best,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed September 17, 2012

My husband and I stayed in Le Grand Hotel du Lagon (now LUX) and had a great time - the rooms were spotless, the bed very comfy and huge, the breakfast buffet was delicious, location is perfect on one of the best beaches of the island and staff were very nice and helpful. Service quality is 1st class, definitely the best on the west coast of the island. Food at the hotel is very good but if you want to sample something different there are various options available within walking distance from the hotel. Will definitely go back!!!

  • Stayed October 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sandra K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe P, Manager at LUX* Saint Gilles, responded to this review, September 18, 2012
Dear Sandra,
We thank you for your valuable comment as well as for the sincerity and passion you are making in it.
Please note that from your last visit we have continued to improve ourselves with a couple a new products, which, I am sure, you will enjoy during your next stay with us.
We certainly are looking to welcome you again in the near future,
Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed September 11, 2012

Excellent hotel with great location by the beautiful Lagoon. Staff is very nice and kind. All of them speak English very well. Rooms are very nice and spacious (only bathroom is a little bit too small). Food served in hotel is very good but everything is a bit expensive. For sure we are coming back soon :)

  • Stayed August 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Laraizpirana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe P, Manager at LUX* Saint Gilles, responded to this review, September 16, 2012
Dear customer,
It is always nice to hear nice comments on our property.
These comments are pushing us up to get even better and to improve all our services to the great benefits our guests.
Hopefully we will welcome you soon again,
Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Saint-Gilles-Les-Bains
1.5 mi away
Hotel Le Recif
Hotel Le Recif
#3 of 19 in Saint-Gilles-Les-Bains
4.0 of 5 bubbles 1,232 reviews
3.9 mi away
Le Saint Alexis Hotel & Spa
Le Saint Alexis Hotel & Spa
#7 of 19 in Saint-Gilles-Les-Bains
4.0 of 5 bubbles 508 reviews
1.4 mi away
Hotel Les Creoles
Hotel Les Creoles
#2 of 19 in Saint-Gilles-Les-Bains
4.5 of 5 bubbles 425 reviews
Show Prices
Show Prices
Show Prices
1.4 mi away
Akoya Hotel & Spa
Akoya Hotel & Spa
#3 of 5 in La Saline les Bains
4.0 of 5 bubbles 356 reviews
5.2 mi away
Iloha Seaview Hotel
Iloha Seaview Hotel
#2 of 3 in Saint-Leu
4.0 of 5 bubbles 687 reviews
7.8 mi away
Blue Margouillat Seaview Hotel
Show Prices
Show Prices
Show Prices

Been to LUX* Saint Gilles? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about LUX* Saint Gilles

Property: LUX* Saint Gilles
Address: 28 Rue du Lagon | L'Ermitage (après le Leader Price), Saint-Gilles-Les-Bains 97434, Reunion Island (Formerly LUX Ile de La Reunion)
Location: Reunion Island > Arrondissement of Saint-Paul > Saint-Gilles-Les-Bains
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Saint-Gilles-Les-Bains
#1 On the Beach Hotel in Saint-Gilles-Les-Bains
#1 Family Hotel in Saint-Gilles-Les-Bains
#1 Romantic Hotel in Saint-Gilles-Les-Bains
Price Range (Based on Average Rates): $$
Hotel Class:5 star — LUX* Saint Gilles 5*
Number of rooms: 174
Official Description (provided by the hotel):
Located on the western coast of this lush volcanic island, LUX* Saint Gilles (formerly LUX* Ile de La Reunion) faces a shimmering expanse of aqua-blue waters, fringed by a stretch of immaculate sands. Tucked away in acres of beautiful tropical gardens, Creole villas sit in the shade of coconut palms and filao trees, just steps from the coral-sheltered lagoon at L'Hermitage. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia and Agoda so you can book your LUX* Saint Gilles reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Lux Ile De La Reunion Hotel Saint-Gilles-Les-Bains
LUX* Saint Gilles Reunion Island/Saint-Gilles-Les-Bains

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing