Stayed here for two nights with my mom and chose their standard room. The rooms are cheap, and the add-ons are also very reasonable. The service was quick and good. The food is a little bit the downside, we were mistakenly given a 'complimentary' breakfast instead of a buffet which was later realized to be part of the booking package.
The 'complimentary' breakfast had two servings of liver and meat, which was quite strange for breakfast. Everything, including (especially!) the rice, was cold. Only the coffee was warm of course, but even the egg was cold. I've eaten in carinderias and street kiosks where rice-egg-meat combos were tastier and of course, hot.
The next day we got the buffet breakfast, and sad to say, it was not anything different. Food is indeed a bit warmer, but there is not much to choose from. You end up getting a piece of everything and still feel unsatisfied - perhaps the point is, to get you moving out to enjoy the city's main offer - city cuisine.
The rooms are ok, but half the room's floors creaked. We inspected the flooring, and deemed that it was just the tiles or else the creaking would be wider and louder.
But the worst thing that happened during our stay is that the shower room's glass doors were not fitted and they fell in, fortunately not breaking. This happened while my mom was in the shower, and fortunately she caught them just in time, and let the door gently fall on the opposite wall. We immediately called to let them fix it and they simply put the door back up, it not being fixed at all.
Over all, it is a good cheap place to spend a few nights to sleep in, but not to stay in longer. It is across the Gaisano mall and should you need to buy anything quick, you simply have to cross the street.
- Official Description (provided by the hotel):
- Located at the heart of Bacolod City, fronting Gaisano City Bacolod Supermall, with ninety-one (91) spacious rooms and suites fully furnished in a modern classic style to provide timeless comfort and convenience. ... more less
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- Also Known As:
- Regal Bacolod
- Bacolod Regal
- Regal Hotel Bacolod