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“9 out of 10”

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Movenpick Hotel Mactan Island Cebu
Ranked #6 of 32 Hotels in Lapu Lapu
Certificate of Excellence
Reviewed June 3, 2013

My family and I (hubby and 2 kids) spent a long weekend in Cebu visiting relatives and we chose this place because it is new.

We all loved it and my kids had great fun with the entertainment they provided for them and me and my husband had time for ourselves for a change.

The staff is great and the service is at par with Shang I would say and some of the staff really stood out, especially the ladies in the lobby and the girls who took care of my kids.

The one thing I didn't like that much: we had a suite fronting the ocean and the Ibiza Club and the music was quite loud. fortunately they turned it down after 10.00pm I think otherwise it would have kept me up.

We will surely return in the future as we had nothing but good memories.

  • Stayed: June 2013, traveled with family
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1  Thank susan c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KnuthKiefer, General Manager at Movenpick Hotel Mactan Island Cebu, responded to this reviewResponded June 5, 2013

It is always great to hear that we succeeded in providing our guests with lasting memories of their stay with us. Hank you for pointing out the various members of our team that contributed to this. I am glad your children enjoyed the activities we provide daily for our youngest guests and we do hope to see you back here again soon.

Thanks again

Knuth Kiefer
General Manager

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1,874 - 1,880 of 2,396 reviews

Reviewed June 3, 2013

We have stayed in the hotel with a group of more than 30 people. It is tall story building with majority of rooms facing to ocean.Service is excellent, always smiling fluent English speaking boys and girls.
Rooms décor is excellent with all modern amenities.
"Ibiza" is in the middle of the sea with live performance and good food.
It is away from the city and situated in Machtan area which is peaceful.
The disadvantage is a tall building in a sea cost. Beach is a small artificially developed area with no waves.
Over all it is a nice place to spend a peaceful vacation.

Room Tip: Majority of rooms have ocean view.
  • Stayed: May 2013, traveled with friends
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1  Thank ThomasOommen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KnuthKiefer, General Manager at Movenpick Hotel Mactan Island Cebu, responded to this reviewResponded June 5, 2013

I would like to thank you very much for the compliments. We are happy that you and your group left with such a positive impression of our hotel.
I certainly understand your comment about the hotel actually being a high rise building, on the other hand it gives us an opportunity to offer guests unrivaled views over the ocean from nearly all of our hotel rooms.
We do hope we have an opportunity to welcome you back again in the newar future.

Knuth Kiefer
General Manager

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Reviewed May 26, 2013 via mobile

What I like about the hotel: amazing, friendly staff. Everyone was welcoming and this was one of the best service staff I've come across in a very long time. Rooms were Ok, clean and nicely decorated.

What I don't like: there is nothing much around here so our dining choices were severely limited and at exorbitant prices! Dinner was about 3000php, and not worth it. Breakfast was poor as well. Quite perplexed as this is not the usual movenpick standard. The executive chef should revamp the menu!

we headed over to the Ibiza club for drinks and it was not as hip as it is made out to be.

Overall, I wouldn't stay here again..

  • Stayed: May 2013
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3  Thank samSG81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KnuthKiefer, General Manager at Movenpick Hotel Mactan Island Cebu, responded to this reviewResponded May 27, 2013

Thank you for your review about our hotel and for pointing out the friendly and welcoming staff. I am also happy that you liked the new room designs.
I was a bit surprised that you did not find our Ibiza Beach club as hip as you expected as we generally receive rave review about this unique feature of our hotel.
I have also taken note on your comment about the breakfast buffet and we shell look into this immediately. Coincidentally we have a new Executive starting today with us who will make it a priority to further improve on this.

Thanks you again for taking the time to share your opinion on this platform

Knuth Kiefer
General Manager

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Reviewed May 26, 2013

My family and I stayed in this resort a weekend ago and we truly had a wonderful time! An invigorating lobby upon entering and the staff were ever so helpful. We had a lovely 2-bedroom suite overlooking the beach which was magical to look at night espcially with the lights in the pool, seemingly like floating chairs, beach area, and the Ibiza. Worthy to mentioned would be the wooden floor decking they utilized along the beach side, pool area ... so refreshing to look at! The shoreline was always clean and even on low tide, we were still able to swim not a far distance from the shore. Overall, we enjoyed our stay and we look forward to coming back!

  • Stayed: May 2013, traveled with family
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1  Thank ToMiTan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KnuthKiefer, General Manager at Movenpick Hotel Mactan Island Cebu, responded to this reviewResponded May 27, 2013

I am happy to read your positive comments in regards to your recent stay with us. I am glad that you had such an enjoyable experience and they you liked all aspects of the hotel. My team and I hope you will be returning soon again and we look forward to welcoming you and your family back.

Thanks again

Knuth Kiefer
General Manager

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Reviewed May 25, 2013

I've been in the White House, the nicest hotels in Paris and London, and even the largest palace in the world. However, despite there being a restaurant and other money making stores at the Movenpick and I was standing there at the gate. Fortress like security denied my entry.

I was meeting a friend on that side of the island and thought the Movenpick would be a great spot to meet.

In Munich the Movenpick restaurant was my favorite one. When I am in Singapore, I eat at the Movenpick at the exclusive One 15 Marina.

However, despite the fact I am obviously a Westerner with money in my pocket, there seemed to be no way any low life like myself could get onto fortress Movenpick. What kind of place is this? While standing around the guard house I watched as each car that arrived was checked with mirrors and a guard dog. I asked the guard desk about the prison next door. He seemed confused. "Prison?" He asked. "Yes," I said, "that property just before your property with the big barbed wired fence and security dogs patrolling the path." "Oh sir," was his reply, "that is our property. We just have to be careful."

I've been on Mactan Island now 1 month. Having all these guns facing me is new to me. It is not just this hotel. At BDO Bank there were 5 armed security guards at the front door at the branch of SM City Mall.

So what was the property like? Really can't say. It was closed to me.

I so much now appreciate the Western world were I can just walk into a fancy resort and order lunch.

Stayed: May 2013, traveled solo
2  Thank Hawaiiboyfriend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KnuthKiefer, General Manager at Movenpick Hotel Mactan Island Cebu, responded to this reviewResponded May 28, 2013

I was very surprised reading your comments to be honest. While we strive to offer our guests security and safety for their stay or visit in our hotel, we generally do not deny access to the property as many guests are visiting us to enjoy our restaurants or the Ibiza Beach Club. I therefore would appreciate if you could personally contact me to further elaborate on the situation you encountered. Some of the information seems confusing to me as we do not have a barbed wired fence around our property for example so maybe there was some miscommunication between our guards and yourself? My email address is: Knuth.Kiefer@moevenepick.com

Thank you

Knuth

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Reviewed May 23, 2013

My husband and I stayed at the Movenpick Resort for 3 days. We have stayed in several resorts around the world through the years and so far this is one of the best. As we entered the beautiful lobby, I knew we would enjoy our stay here. We were given a beach view room at the 15th floor where you could see the clear blue water of the beach, a great view in every angle. we strolled the whole property from the beautiful lobby, big, open and you could feel the cool breeze from the ocean. The pool was so inviting where you'll see floating armchairs more beautiful in the evening when it is lighted. We strolled the very private white beach, very beautiful, you can just lay there sunbathing and enjoying the sight of the ocean. Then we walked to the exciting Ibiza Beach Club, an incredible entertainment with cool music, fabulous food and Manny O wine with the dinner.The food was great, with coffee and chocolate and ice cream. The staff were all friendly and efficient making sure that the guest were comfortable, very well managed.
Overall we enjoyed the very memorable and exciting stay. The best place to rest, a great 5 star experience, we certainly had a great time. We would certainly recommend Movenpick to all our friends and family and business associates.

Room Tip: Request a room on the beach view of the hotel.
  • Stayed: May 2013, traveled as a couple
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1  Thank Rveeint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KnuthKiefer, General Manager at Movenpick Hotel Mactan Island Cebu, responded to this reviewResponded May 24, 2013

Positive reviews such as yours are always a great motivation to our entire team here at the Moevenpick Hotel Mactan Island Cebu, as it confirms to us that our services and facilities are appreciated and that our efforts in training our employees are bearing fruit. I am very happy about your high marks throughout and we certainly hope we will have an opportunity to welcoming you back again very soon. I appreciate you recommending us to your friends and family and I hope they will have an equally enjoyable experience with us.

Thanks again,

Knuth Kiefer
General Manager

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Reviewed May 23, 2013

A long time coming weekend getaway in Cebu and had the oppurtunity to spend it with my wife at this fabulous resort hotel in Mactan Island, Cebu. The place stands out from the rest of the resort hotels I have seen and/or stayed here and abroad. Sophisticated but casually elegant ambiance and decor compliments the property. From the lobby/lobby lounge to the pool deck, the beach and the Ibiza beach promenade renders a unique experience exploring the amenities of the resort. Every staff is friendly, approachable and pays attention to your daily needs and preferences. Concierge staff even arrange for your tour of the city if so desired. And wow, what an incredible dining experience we had at the Ibiza beach promenade 'Churrasco'. Make your all you can eat salad and be served with freshly grilled seafood and meat medley. Good job Chef :) Love it with the Manny O wines served to compliment. After dinner, a cup of Cuppochino or Moevenpick ice cream. Yummy. Enjoyed immensely the experience. A true destination and will be back sometime soon definitely.

Room Tip: Rooms fronting the beach is tops.
  • Stayed: May 2013, traveled as a couple
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1  Thank FrediVee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KnuthKiefer, General Manager at Movenpick Hotel Mactan Island Cebu, responded to this reviewResponded May 28, 2013

I am glad you and your family had an enjoyable and relaxing experience while staying with us on your recent visit. I am glad that our team here at the hotel has succeeded in meeting your expectations and they you had a positive impression of our hotel throughout.
I am also happy that you enjoyed the dining options at our hotel and we certainly hope to be able to welcome you back again soon.

Thank you again for taking the time to share your review here on Tripadvisor.

Knuth Kiefer
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Movenpick Hotel Mactan Island Cebu

Address: Punta Engano | Mactan Island, Lapu-Lapu City, Cebu, Philippines, Lapu Lapu 6015, Philippines (Formerly Movenpick Resort & Spa Cebu)
Location: Philippines > Visayas > Cebu Island > Mactan Island > Lapu Lapu
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Luxury Hotel in Lapu Lapu
#4 On the Beach Hotel in Lapu Lapu
#6 Business Hotel in Lapu Lapu
#6 Spa Hotel in Lapu Lapu
#7 Family Hotel in Lapu Lapu
#8 Romantic Hotel in Lapu Lapu
Price Range: $69 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Movenpick Hotel Mactan Island Cebu 4.5*
Number of rooms: 245
Official Description (provided by the hotel):
Sun, sand and sea await you at Mövenpick Hotel Mactan Island Cebu. Home to the hugely popular dining and entertainment venue, Ibiza Beach Club, this 5-star Mediterranean-inspired beachfront hotel is the ultimate hotspot for travelers seeking fun and comfort in a trendy setting. Surrounded by expansive marine life, and a location that is only 6 kilometers from the Mactan International Airport, the hotel is the ideal choice to jumpstart your Cebu journey. Feel the thrill of exciting water sports and adventure, or take a refreshing dip in the swimming pool or Sea. Nights come alive as Ibiza Beach Club commands the rhythm of the Mactan night scene with its showcase of live, world class entertainment accompanied by award-winning cuisine. The hotel is also the perfect choice for all kinds of occasions, from business events to weddings, with venues ranging from intimate spaces, ballrooms or lush tropical grounds, to a luxurious beach side bar and club. ... more   less 
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Also Known As:
Movenpick Resort And Spa Cebu
Movenpick Resort & Spa Cebu Hotel Lapu Lapu
Hilton Cebu Hotel
Hilton Mactan Island
Hilton Lapu Lapu
Lapu Lapu Hilton
Movenpick Hotel Mactan Island Cebu Cebu Island

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