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“so so hotel” 3 of 5 bubbles
Review of Express Inn - Mactan Hotel

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Express Inn - Mactan Hotel
Ranked #24 of 29 Hotels in Lapu Lapu
Bacolod, Philippines
Level Contributor
93 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“so so hotel”
3 of 5 bubbles Reviewed July 6, 2013

place difficult to reach, even the tricycle drivers are not familiar. the hotel is located in a neighborhood which while not dangerous, is not really appealing. ok for overnight or short stays as the rate is cheap and near airport.bed is comfortable and flat tv and international/local channels are nice.

  • Stayed April 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank joweel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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135 reviews from our community

Traveler rating
    10
    35
    46
    26
    18
See reviews for
15
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Rating summary
  • Sleep Quality
    3.5 of 5 bubbles
  • Location
    2.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
Ormoc City, Ormoc, Philippines
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed July 3, 2013

I was stranded due to a typhoon that day and so out of haste I was supposed to book the other branch at Cebu, instead I got this Lapu-Lapu branch. My first consideration was the price, then the rating and reviews too.
The hotel was clean enough, and I was shocked they had good wifi. But what I did not like was the location. Not only was it hard to find but the neighborhood was somewhat unsafe. I'm not going back here if there are better choices.

Room Tip: The room is quite small. I assume all the other rooms are so.
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  • Stayed June 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank VeeJ00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 bubbles Reviewed June 23, 2013

this hotel is very new. rooms are small but clean and all necessary is present although you might get stuck manoeuvring between the bed and the desk/shelf. an lcd tele is provided with many international channels. breakfast is simple, filipino style and plated, but does the trick for a budget place. rate for a double room in this state is very cheap. biggest drawback is that although not far from the highway in lapu lapu most taxis are not familiar with it. getting away a taxi has to be called from the highway as well. the hotel is in the middle of a messy area. although never threatening its not very interesting. the internet was not always working in the room and staff was not very helpful in fixing it. in the restaurant it was flawless.

  • Stayed October 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank James R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed June 15, 2013

Honestly, I would like not to complain since it is a dirt cheap hotel but they really need to improve the staff quality and training.

Location is a bit dodgy and room are tiny

Breakfast is a piece of bread with oily eggs!

  • Stayed February 2013, traveled solo
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank The_pinay_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Lapu Lapu hotels

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed June 1, 2013 via mobile

Three of us stayed here one night to be close to the airport. We booked a twin room with extra bed on Agoda. The pop up bed barely fit in the tiny room and actually collapsed with me in it at one point. The room itself and bathroom are nicely decorated but everything broke! The shelf came off the sink and hook fell off the door! The design of the bathroom as well was awful. The shower completely flooded the bathroom every time and was slow to drain. In addition somehow the airconditioning unit sent an electric current through the window frame! Breakfast was ok and came included although my companion's cutlery had ants crawling all over. Lastly we asked the hotel to call us a taxi for an alloted time for the airport, the time came and went and we ended up waiting for them to just flag us a taxi down. The hotel is off the main road so we left 20 mins late. Disappointing stay but cheap and close to the airport.

  • Stayed May 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Hael88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed April 7, 2013

worst hotel I've ever stayed. not to mention their shabby location and super small room, their service is the worst ever
1. The hotel promised us that they would provide the packed breakfast at 5:30am when we checked out as we had an early flight. When we actually checked out at 5:30am, we were told the breakfast was given to the customers who checked out earlier than us
2. The female staff even told us that they only provided the breakfast starting at 6am (after they promised to provide the breakfast)
3. The female staff also showed us that they do NOT have any record about us requesting the packed breakfast
4. If the hotel really does not provide the breakfast before 6am, why were they able to give other customers the breakfast? Why didn't they tell us in advance (instead of promising us), so that at least we could prepare it ourselves
5. Eventually we didn't have anything to eat that morning because it was very early and we needed to catch the flight. Most importantly, our over 65 years old parents suffered the same!

  • Stayed April 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Jackie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Honolulu, Hawaii
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed February 20, 2013

Yes, the location of the Lapu Lapu is not so great, but other than that it is a great value if your looking for a budget stay. Staff was very helpful and it's close to airport, I also stayed at their location in Cebu City, it's in a much better location.

  • Stayed February 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank AlohaSmiley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Express Inn - Mactan Hotel

Property: Express Inn - Mactan Hotel
Address: Candelario K. Guba Street | Pajo, Lapu Lapu 6015, Philippines
Location: Philippines > Visayas > Cebu Island > Mactan Island > Lapu Lapu
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #24 of 29 Hotels in Lapu Lapu
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Express Inn - Mactan Hotel 2.5*
Number of rooms: 54
Official Description (provided by the hotel):
Designed as a budget hotel, Express Inn answers the needs of people who are looking for establishments that provide lodging at a cheaper price, yet with optimum customer service. With its competitive rates and location, Express Inn is truly an excellent choice for your stay. Each of the 54 rooms at this fine 3-star hotel feature superior amenities. Each room includes LCD television with digital cable, soothing hot and cold rain shower, toiletries kit, air conditioning, relaxing bed and great ambiance. This excellent hotel in Cebu also has car park, and elevator. The hotel blends expert service with state-of-the-art facilities to provide guests with a memorable stay. Dine in at Sammy's Cafe, or have your food served right in your room. No worries to digital connections, all rooms are equipped with FREE Wi-Fi connection. ... more   less 
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Also Known As:
Express Inn - Mactan Hotel Cebu Island/Mactan Island

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