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Traveler rating
3,233
1,720
515
125
111
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63 - 68 of 5,704 reviews
Reviewed 3 weeks ago

We enjoy our stay in eight days with my family. Buffet foods, pools, resort and facilities for kids are excellent.They have also free ride bus to the city SM and AYALA return to the hotel by pick up hours.

Date of stay: August 2019
    • Location
    • Cleanliness
    • Service
Thank Sarah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Didier_Belmonte, General Manager at Crimson Resort and Spa, Mactan, responded to this reviewResponded 3 weeks ago

Dear Sarah M,

Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service.

Once again, thank you for your feedback and we hope to welcome you again to our resort in the not too distant future.


Sincerely,

Didier Belmonte
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

My wife and I had a delightful stay at the resort. The customer service was excellent - they have the friendliest staff from the Duty Manager (Laurence) to the Saffron Cafe staff (Pearl, Nel) all the way to the groundskeeper.

The facilities were top notch - loved the Plunge pool, the super fast wifi that is accessible everywhere, the refillable Nespresso - loved that!

And the small touches like the welcome gift and the reminder to use the resorts facilities as part of th morning greeting orchid we found at our doorstep in the morning. Definitely lookinng forward to going back and staying longer!

Date of stay: September 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank johnmarvincruz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Didier_Belmonte, General Manager at Crimson Resort and Spa, Mactan, responded to this reviewResponded 2 weeks ago

Dear johnmarvincruz,

Thank you for taking the time to share how you enjoyed your vacation at Crimson Resort and Spa Mactan. Your excellent comments about our services and facilities inspired us to continually look for ways to further delight all our guests.

Once again, thank you for your feedback and we hope to welcome you again to our resort in the not too distant future.


Sincerely,

Didier Belmonte
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

The staff are very good..The location is good and the service is nice.. Staff in the pool like jerome was very kind and attentive always. Thank you jerome for your help in our needs in the pool..I will back soon and thank you crimson.. God Bless

Date of stay: September 2019
Trip type: Traveled with friends
Thank slgpp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Didier_Belmonte, General Manager at Crimson Resort and Spa, Mactan, responded to this reviewResponded 4 weeks ago

Dear slgpp,

Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service.

Once again, thank you for your feedback and we hope to welcome you again to our resort in the not too distant future.


Sincerely,

Didier Belmonte
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

The best part of the pools is water temperature which was not cold at all. I don't know if they maintain the temperature throughout the year. Also, they open the pool until 9 p.m. with security guard. Our kids enjoyed the pool.
When it comes to breakfast, it was okay but not really high quality.

Date of stay: September 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank JaehwanJ3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Didier_Belmonte, General Manager at Crimson Resort and Spa, Mactan, responded to this reviewResponded 3 weeks ago

Dear JaehwanJ3,

Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service.

Once again, thank you for your feedback and we hope to welcome you again to our resort in the not too distant future.


Sincerely,

Didier Belmonte
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Note to everyone, book directly with resort. We were given VIP status upon arrival, and had the time of our lives.
Breakfast at Enya was perfect every day with food that delights every day. Staff are all professionals with knowledge, and experience.
Falling asleep on the beach at night just became routine for us, then wandering back to our perfectly kept room for snacks left by staff.
The attention to detail, excellent staff, and desire to make our stay the best, places Crimson at number one in Cebu.

Date of stay: September 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank rgarrand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Didier_Belmonte, General Manager at Crimson Resort and Spa, Mactan, responded to this reviewResponded 3 weeks ago

Dear rgarrand,

Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa.I am delighted that you had a great time in our resort. Heartfelt service is what we offer to our guests and I know for sure that you have experienced it with our staffs. I have shared your feedback with my team as well who were equally delighted by your appreciation. Nothing marvels us more than knowing that our guests were more than satisfied with our services.

Once again, thank you for your feedback and we hope to welcome you again to our resort in the not too distant future.


Sincerely,

Didier Belmonte
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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