We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Poor service”
Review of Andok's

No photo provided
Got a photo?
Add it.
Andok's
Ranked #67 of 150 Restaurants in Lapu Lapu
Cuisines: Barbecue, Filipino
Restaurant details
Reviewed December 30, 2013 via mobile

After our shift . We have decided to dine to this restaurant since they are open 24 hours .. I agree that their food taste good most especially the sinigang. What irritates us is the service that they had. They are not accommodating. They only serve for the sake of rendering their 8 hour duty. Of course , as a hotelier and rataurateur i am expecting great service since they are frontliners but we were very disappointed. We asked the staff to take us pictures but he refused since he do have a lot of work to do., i do understand him but taking pictures will not take most of his time. They do serve us sauces and gravy without informing us for additional charge. They do start clearing and cleaning when in fact we are still eating.. It is just like they are telling us to leave immediately. This manner is unacceptable. They don't even apologize for the mistakes they have committed . Probably we will not come back. It ruin our day

Thank Marc S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (11)
Traveler rating
Traveler type
Time of year
Language

7 - 11 of 11 reviews

Reviewed October 3, 2012

I think for a chicken barbeque andok's is the best! The prices are reasonable, they have 24 hours store, the servers are respectful and very accommodating. I love the sauce they give but you have to pay for the next pocket of sauce that you will order. The Chicken are tender and juicy, because of the grill machine that they use, the oil in the chicken drips and what is left is the yummy skin and the meat less fat. The rice also that they serve are always hot. Those who haven't tried andok's missed a lot! I really recommend this really worth endorsing!

2  Thank Tessa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 12, 2016
Google Translation

    • Value
    • Service
    • Food
Thank cebuan0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 16, 2016
Google Translation

Thank Hiroshi I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 11, 2013
Google Translation

1  Thank taka1112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Andok's also viewed

Lapu Lapu, Mactan Island
Lapu Lapu, Mactan Island
 
Lapu Lapu, Mactan Island
 

Been to Andok's? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing