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“Lovely Stay”

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Sotogrande Hotel & Resort
Ranked #22 of 31 Hotels in Lapu Lapu
Cebu Island, Philippines
Level 5 Contributor
62 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
“Lovely Stay”
Reviewed July 12, 2014

I and my grandma checked in for a 3 days and 2 nights accommodation and overall experience was good.

Good Points:
1) Clean and Spacious Room
- We stayed in a Deluxe Suite so it was very spacious enough for 2 people. A dining table, a mini living room with TV, a terrace overlooking the sea, and a twin bedroom with TV

2) Cozy Ambiance
- It feels like a home away from home. Away from the busy streets and city hustling. Peaceful and Calm. A few people were there

3) Good Amenities and Facilities (Gym, Pool, Cafe, Biking)
- When you checked- in, you have full access towards their sauna, gym, pools and other amenities of nearby accommodations as well. Pools are good for children. You can relax and unwind on the poolside. Vistamar pool is good for adults. Surroundings are clean.

4) Good Food/Cooking
- Their cooking is good. Personally, I would recommend their Pancit Canton and Chicken Cordon Bleu. Breakfast buffet is good, mostly a wide range of Filipino Breakfast, pancakes, salads and drinks.

Things to Improve:
1) Wi- Fi Accessibility
- Wi- Fi isn't good in the room. You need to go to the lobby to have a better connection.

2) Staff Service
- Staff Service is really slow but they are accommodating.

3) Bathroom Facilities
- If you are the hygiene freak, bring your own shampoo, soap, toothbrush and toothpaste. They don't offer ample amount of these facilities.

1) Go early on a breakfast to avoid overcrowding in the cafe.
2) Have a time allowance for your flight or getting around, location isn't accessible enough. Additional payment is required in taking a taxi.
3) Jeepneys are not accessible around the area.

  • Stayed June 2014, traveled with family
    • Value
    • Cleanliness
    • Service
4 Thank yenyen2792
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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142 reviews from our community

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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
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English first
Silang, Philippines
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 9, 2014 via mobile

I travelled with my family: husband and two kids. They loved the room the first time they saw it. We checked in a suite and it was perfect for us. The room services were prompt and the staff were friendly. The food from Cafe Soto was average, at least for the menu we ordered.

The pool area is clean. They had a gym and sauna too.

The beach front is really by Vista Mar (probably have the same proprietor). But the hotel alone only has pools. It's a little difficult going to town since the hotel is located in the outskirts. The only way we managed to leave the hotel was through taxi, and they charge an additional fee from the meter reading if you requested for them.

Over all I'd say my family loved our stay and would recommend it again for those who want to just stay in the hotel premises to relax.

Stayed April 2014, traveled with family
2 Thank KrichaRobeves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level 4 Contributor
36 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed February 2, 2014 via mobile

While I'm staying here for one night only, I must say the room is clean and spacious, however the wifi isn't working. The staffs are extremely slow, but at least they are friendly. Overall I have to say, for this price you can expect a much better service and a much cleaner pool area.

Stayed February 2014, traveled solo
4 Thank Frankkul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 10, 2014

Quick and rushed stay for a friend's wedding. It was clean and there seemed to be no issues with service. Only minus was the lack of wifi in the rooms. One has to sit in the lobby to access wifi, which can be quite annoying. Breakfast was great and fresh. Make sure to get a sea facing room, else there would be no point.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1 Thank ambi2488
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Davao City Philippines
Level 5 Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed January 8, 2014

It is an average hotel, It is clean and about 10 mins. away from the Mactan Airport and around 15-20 mins away from SM Cebu. It is hard to get transportation here, so make sure you inform the front desk ahead of time, so that they can call taxi for you. They have nice and clean facility but not too big. Wifi is available at the Lobby and you can us their sofa to relax and have internet. There is also beach and swimming pool, but the beach is not so good especially when it is low tide. But you can enjoy the breeze and relax there.
Taxi Fares: There is additional 50Php since it is far from everywhere.
Mactan Airport - Sotogrande: 150Php +50 Php - around 200Php
Sotogrande - SM Cebu : Est. 180Pho +50 - around 230Php.
Enjoy your time in Cebu.

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2 Thank AmorSabella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
33 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed December 28, 2013 via mobile

We stayed at the SotoGrande because it was conveniently located near the domestic airport, and we only spent a night there.

The negatives are few: the suite needed a bit of a spruce up, with a newer TV, and the bathroom could do with a new refurbishment. The hotel is situated in a gated community, which means you're away from the hustle & bustle, but consequently you're quite far from a night out, or anything for that matter - neither does the hotel have any form of entertainment or a decent bar. But, if you're with kids, or simply want a few quiet days, then this is a nonissue.

That now out if the way, perhaps the most outstanding thing is the service. The staff are exceptionally friendly and courteous, and genuinely seem pleased to help, and rank as some of the friendliest you'll ever come across. They definitely got customer service right. The hotel itself is pleasant and modern, and situated relatively close to the beach, though I can't say how nice it actually was as we didn't visit it.

The suites offer gorgeous views of the ocean and surrounds too. If you've got kids, bring them to the pool for a swim. It's in the neighbouring hotel, which is slightly inconvenient but acceptable due to how nice it was. The food at the downstairs cafe is also quite nice and easy on the salt.

Would definitely stay there again!

Stayed December 2013
Thank Gosney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed December 16, 2013 via mobile

It was my parents post Anniversary Celebration yet i was discouraged to know that they dont have something special for them or for any special something for their guests celebrating special events on their hotel. We stayed on a suite room and i can tell that the room was really spacious. It was clean though some parts of the room were not. The bed has ants and cobwebs on the side. I was really disappointed on their bathroom, when i turned on the faucet to have a nice bath, i was disgusted by the black dirty water. I called up the operator for it and the housekeeping staff just answered me with "It is really like that maam coz it hasnt been used for awhile" and he just laughed though its some kind of a joke. wtf?! The toilet was also clogged up. And they dont have available towels. What kind of hotel who has a large pool who doesnt have enough towels?? Beware of their bath robes coz ive got insect bites because of it!! Maybe it hasnt been used for a long time and havent opt to check it before they hand it out to their guests. Their telephone lines were also dysfunctional at times and their operator couldnt answer your call immediately, you need to dial 4-5x before they could answer. Their wifi was weak and slow, you need to stay on the lobby for faster connection, so not convenient. They dont have a playroom so not suitable for kids. Upon going to their pool, you need to go out from the hotel and walk for 3-5mins so you can reach there.

Though we may experienced a lot of disappointments, i didnt complaint and just go on with it so as not to spoil our trip. And besides, what to do you expected for a non-5star hotel. Anyway, im still gonna come back though but i wont tolerate the same dysfunctions that weve encountered & will file a complaint next time :D

Stayed December 2013, traveled with family
1 Thank ENikz07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sotogrande Hotel & Resort

Property: Sotogrande Hotel & Resort
Address: Angasil Rd, Lapu Lapu 6015, Philippines
Location: Philippines > Visayas > Cebu Island > Mactan Island > Lapu Lapu
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#10 On the Beach Hotel in Lapu Lapu
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sotogrande Hotel & Resort 3.5*
Number of rooms: 77
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Also Known As:
Sotogrande Hotel And Resort
Sotogrande Hotel Lapu Lapu
Sotogrande Hotel & Resort Cebu Island/Mactan Island

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