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“Beware the Mini Bar”
Review of Mango Park Hotel

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Mango Park Hotel
Ranked #55 of 90 Hotels in Cebu City
Level 6 Contributor
57 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Beware the Mini Bar”
Reviewed December 17, 2010

Great staff and a great location. The rooms that we had we junior suites and quiet large. On any floor you dont hear the traffic but the view is best from the 5th floor.

The pool was great. Very clean and the area around it very tidy. We had some problems with the 5th button on the elevator working on 9 times out of ten. Breakfast was a bit standard but filling and would recommend it.

The tv's had plenty of cable channels to keep adults and children occupied. The hotel is very close to Ayala, and SM Malls. The area felt safe even at night. The guard will flag down a taxi for you even in the pouring rain. The only downside was the mini bar. We were accused of taking a number of items which we didnt. They date and sign the items in the mini bar. anything without that and you have to pay for. When we checked in for our second stay we checked and found 5 items without date and signitures. We would have been charged for these on checkout.

Because of the mini bar problems it took 45 minutes to check out. Other than that one problem the hotel was excellent.

  • Stayed November 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4 Thank Born_In_NZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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South Africa
Level 6 Contributor
304 reviews
168 hotel reviews
common_n_hotel_reviews_1bd8 254 helpful votes
Reviewed October 19, 2010

We stayed here for 4 nights of leisure.

The hotel is 15 mins walking distance from Robinson's shopping and some bars etc.

The rooms are very basic, the swimming pool is very small, and there is only 1 sun bed at the poolside!!!

The breakfast - they could not accommodate our vegan breakfast request even though they told us before we booked that they could. Helpfully they agreed to give us a decent discount from the room rate but it still meant we had the inconvenience of going out for breakfast every day.

  • Stayed October 2010, traveled as a couple
    • Value
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1 Thank Zambezikid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Cebu City hotels

Metro Manila
Level 3 Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed October 14, 2010

Mango Park has ample parking. It is well-known by cab drivers and has an internet café, a Jollibee fast food, and a Thai massage place nearby. The staff are very courteous and hospitable. One must pay the entire amount for a night’s stay upon arrival.

The deluxe room (Php2000) is as appears on the website, clean and spacious. Although there’s a refrigerator, there are no complimentary bottles of water which other hotels normally provide. The breakfast buffet is good, with a variety of bread, salad, cereal, pancakes, soup, meat and eggs to choose from. On the whole it was a pleasant stay.

The main reason I will probably not stay here again is the bathroom. It had a tissue dispenser the likes of which you normally see in public bathrooms in commercial centers so it’s hard to see inside to check if the tissue roll needs to be replaced, which it turns out it did. I don’t like having to ask for things that the hotel should have prepared for beforehand, so it was a little annoying. The shower has the supposed option for hot and cold water, but all I could get from turning the knob in the ‘hot’ direction was fluid the temperature of warm spit (at this point, I am enjoying the idea of readers thoughtfully sucking on their thumbs to ascertain the exact level of tepidity described) while the cold water was very cold. Perhaps foreigners who find the climate very warm and humid enjoy cold showers but I prefer water warm enough to steam up the mirror when I take a bath. If there had been a tub, I would have been heating water in the thermos and pouring it in the tub just to raise the temp. Again, maybe I could have bothered management to fix this problem, but I did not have the time or energy to make the effort.

Still, it’s a nice enough hotel, and not the 'find-a-hookup' kind of place one of the reviews I saw here seemed to imply (although who knows, I did not really investigate), and the penthouse appears to be an popular venue for corporate functions. I also liked the tip box at the front desk, discouraging guests from tipping the staff directly and instead contributing to the pool.

  • Stayed October 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3 Thank Semi-ambivalent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 28, 2010

I stayed here with my 5 year old son, while waiting for our return flight to Ottawa City, ON, Canada. (June 12-14, 2009)

Room: 2 beds, single, small, clean but definitely old beddings
Bathroom: celan....and very small.........small sink, a glass, no tub. Just a little divider with shower curtain, but still the water spills over near the toilet sit. So, don't shower while someone is using the toilet...he/she will get showered too.

Closet: big enough to put your suite cases, plus ample space for your shoes.
Window: glass with curtain, but you can get soaked when it rain...it leaks for some reason, I stayed in Room 303 I think, so avoid that room.

Table: small table for your computer, with chair, NOT computer chair, so don't stay on your computer long

NO FRIDGE to store your food, maybe because they have their own restaurant downstairs.

NO SAFEBOX: I don't feel safe leaving my laptop or passport, but they said leave it at front desk, free of charge.
Palladium Suites however, a hotel i stayed before and reviewed, has SAFE in your room and fridge, around the same price.

Parking: Free Front Parking, but limited

Internet: Free Wi Fi, unlimited use, decent speed
TV: few channels but cable, okay

Aircondition: Definitely very old, still functioning, noisy

Restaurant: Limited Choice, but okay.
They have free buffet and children eat for free. However, the policy is not consistent. They have like a certain height by the door, and if your child is blessed tall, you are out of luck.
For the first visit, they let my son eat for free.

This second day, they asked me to pay half for my son...So, I do not know what's the score. I hate to argue, so just pay for it.

I'd complain for false advertising because in their flyer, it says children under 11 eat for free, and no mention of height.

No decent restaurant to eat around the area, your closest bet is Ayala Center with Food Court, lots of varieties for your taste.

Swimming Pool: Small, but good enough for my son. He loves to swim like a fish.
Swim at your OWN RISK. I stayed for 3 days and no lifeguard at all. Not even a single swimming jacket as well, and it was 6 feet deep, so I was always with my son.

Area: yes, can be scary sometimes...but so as anywhere in the city. Don't go out alone after dark.

Shopping: you can use public transit to Ayala Center, but taxi is easier, especially if you got stuff.

Meals: you are better off having lunch or dinner at Ayala Center Foodcourt. If you stay few days, just grab take out, it saves you money. Make sure to buy disposable plates, glass, spoon fork because they don't provide it in your hotel.

Telephone: you pay for incoming and outgoing LOCAL call. Ridiculous!, So email your communications...duh!

STAFF: they are all friendly and helpful, from security guard to the front desk staff.
Airport: Pre-arrange taxi at front desk is priced at 500 pesos to the airport, thats around $10-15.

Overall, its a budget stay. You have breakfast, internet connection, swimming pool for me and my son and decent dinner for a reasonable price.

Stayed June 2009, traveled with family
5 Thank Angelina_Singson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mango Park Hotel

Property: Mango Park Hotel
Address: General Maxilom Avenue, Cebu City 6000, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #55 of 90 Hotels in Cebu City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mango Park Hotel 3*
Number of rooms: 48
Official Description (provided by the hotel):
Mango Park Hotel is your home in the heart of Cebu. A boutique concept hotel located in uptown Cebu. We are a six-story establishment with 48 rooms, a minimalist setting with a twist of the Old Cebu design, intricately made wooden cabinets with modern amenities. Strategically located along General Maxilom Avenue, it is ideal for Businessmen and Leisure guests alike. It is within easy reach from different Business/Commercial Centers, Malls and is only 10 minutes away to the Seaports. ... more   less 
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Also Known As:
Hotel Mango Park
Mango Park Cebu City
Mango Park Hotel Cebu Island/Cebu City

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