We stayed here in July - one night, and another two nights the following week. Each time, check in took at least an hour and they didn't want to honor the reservation for 4 that I'd made thru agoda. (They did after much 'discussion'). The second time they refused to give us four towels until after my husband went down to speak to the hotel manager! After the manager approved our outrageous request (4 towels for 4 people) they brought us two clean towels but stood in the doorway until we gave them the two dirty towels. So my husband again went to talk to the manager and then they allowed us four towels. We spent four weeks in the Philippines this summer, went to a lot of one and two star guest houses and no where did we have service as terrible and rude as here. After I checked out, they also charged my credit card another 20 USD for nothing. If you're thinking of staying here, save yourselves some stress and go somewhere else.
- Official Description (provided by the hotel):
- From any point in Metro Cebu, whether day or night, one can easily spot the tallest hotel building in the country, Crown Regency Hotel & Towers. The flagship property of Crown Regency Hotels & Resorts stands at the heart of Metro Cebu where it dazzles the people below with its signature colorful lights outlining the 48-story building. Built with the vision of being a one-stop shop destination within a destination, this 4-star property features world-class health & wellness and entertainment amenities, 389 lavishly furnished guest rooms and suites, and sumptuous dining outlets. The hotel also features function rooms which can accommodate up to 600 guests. Home to the world-famous Sky Experience Adventure, this hotel is truly a must-see attraction for all guests and tourists alike. Enjoy the world’s first and only Edge Coaster ride, designed to give brave adventure enthusiasts an unmatched 360-view of the entire city. Catch a thrilling ride from one building to the next with the world’s first urban zipline or enjoy a nice walk from 37 floors high on the Sky Walk Extreme The hotel is conveniently located in close proximity to the city’s major commercial hubs and tourist destinations, and is only an hour’s car ride away from Mactan-Cebu International Airport. When you stay at Crown Regency Hotel & Towers, you’ll never want for more. Tour options are available at the Concierge. Airport pickup and drop off are available. Check-in time is at 2:00PM and check-out time is at 12:00noon. ... more less
- Reservation Options:
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- Also Known As:
- Crown Regency Hotel And Towers Cebu
- Regency Cebu City
- Cebu City Regency
- Crown Regency Hotel & Towers Cebu Island/Cebu City