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“Convenient and clean”

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Crown Regency Hotel & Towers
Ranked #77 of 91 Hotels in Cebu City
Reviewed April 10, 2013 via mobile

We stayed 3 nights in this hotel. The rooms were clean and laid out like the rest of the hotels in this class. The location is near most of the attractions in downtown Cebu. What makes this hotel stand out feom the rest of the hotels however is their sky adventure at the roof top, a must see and must try for anyone staying in Cebu.

  • Stayed: June 2012
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Thank Amboy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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522 - 528 of 906 reviews

Reviewed April 10, 2013

While staying here during Holy week (March 2013) i knew the Hotel was centrally located, which was what i needed. The check in experience took ages, just one staff on duty. Although our room was on the 8 th floor, we had to ride the lift to the 10th floor, walk along a long passage way, down 4 sets of stairs to reach the room! There was no lift access to our floor- very strange.
When using the pool, 2 windows located high up on the Hotel shattered and glass came raining down into the pool which was very scary and people got cut from it. This meant the pool was closed for days while they drained it. No WIFI in rooms either.

Room Tip: Make sure the lift will go to the floor you are staying on!
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  • Stayed: March 2013, traveled as a couple
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Thank ashleyjames555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 9, 2013

Stayed at the Hotel twice.. The first time was a Joke... So i decided to give the establishment a second chance..
Never have i experienced an elevator system like theirs.
i spent at least 30min of my day catching elevators to and from the 19th floor and transferring to a second elevator to get to my room. It felt like an airport.. Connecting elevators coming and going.
On the day of check-out I was due to catch my flight in the afternoon so i left my bags with reception and decided to kill 90min sitting outside by the pool rather than in the foyer. i was with 2 friends and their younger daughters.
A keen employee decided he had uncovered a major vialation of hotel rules. Officially i was no longer a guest upon check-out and therefore I was no longer permitted to sit poolside.
The employee was so proud of himself whilst explaining the rules.
However i could sit in the foyer whilst waiting for my flight / taxi.
the pool area had no more than 8 guests and the pool was empty.
To conclude i would not recommend this hotel to anyone and deserves a 3-4 star ratting at best.
My only recommendation of the hotel is how well the Marketing department manage to put a positive spin on such a dud.
Congratulations ona job weel done - You have lost my business.

Room Tip: IF you chose to stay - ask for a room No higher Level 17 in Tower 1.. Otherwise you will be spendin...
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  • Stayed: April 2013, traveled with friends
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1  Thank 219PatC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2013

Stayed here on Feb 2011 simply because of the edge coaster and sky adventure thingy. Even tried the 3D adventure movie, it was horrible but tolerable... It's definitely not star wars nor transformers 3D in universal. Wasn't happy with the food and restaurant service was horrific. I asked for water, it took them 15 minutes for it. I asked for chili sauce for my dumplings, they gave me soy sauce instead... Will not stay here again. Go to the beach instead.

  • Stayed: May 2012, traveled as a couple
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Thank Marckypolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2013 via mobile

Stayed for 3 nights with my bf on Dec 2012. The location was good, easy to ride a cab when you exit the hotel since taxis are always waiting in line.
It is also walking distance from fave Cebu restaurant, Casa Verde. Mcdonalds and Jollibee are also beside the building. There is a Starbucks in the lobby too.
Room was clean and the bed was very comfortable. I like that they have extra pillows that we can use. The bathroom has a tub which is a plus for me since i love taking a dip before sleeping.
Breakfast buffet was average, some of them looked like remains from the dinner buffet.
Wifi was not available inside the rooms so we had to go to the lobby or their restaurants to get access. It was a hassle going out since we're used to having wifi in our rooms.
We also went to the top floors to experience the Edge Coaster. It was a fun ride but they didn't allow us to use our own camera while we were riding the coaster. You have to pay for your pictures which they took with their own camera. The pictures were expensive but at least we captured the experience.
Overall, it was a good stay since everything was accessible in the area. They would have to maintain the area outside the hotel though, since it looked dirty.

  • Stayed: December 2012
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Thank Charmedtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 5, 2013

Checked in at tower one, thus there was no need to transfer elevators when going to the room. Room had seaside view and since the hotel was the tallest in the sea, you can see a lot of what Cebu has to offer. Overall, it was a pleasant experience to stay in this hotel.

Good:
Spacious and clean room
Very good location
Activities offered inside the hotel

Bad:
Uncleaned outside windows
No wifi, but with LAN cable
So-so breakfast buffet at Cafe Glo
So-so dinner buffet at Sparkz
Very commercialized hotel with lots of advertisements in the lobby and elevators

  • Stayed: March 2013, traveled with family
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Thank salutjf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 5, 2013

Checked in at TOWER 1. first off, NO WIFI in the room. You have to go down to the lobby or to other floors where cafe / restaurants are located to connect via wifi. There is internet connection in the room though but via hard/land wire cable, so if you're using smart phones, tabs, i-phone, etc. not really useful. Good TV. Bar fridge. Nice restaurant, ate at the 50's Bar Restaurant, located in the hotel, with a live band playing. Also ate at Glo Cafe, good food as well. Have a Gun Shooting facility at the basement where you can experience shooting a live weapon (for rent) of your choice, from handgun to shotgun to automatic sub machine. KTV bar. Chinese Restaurant. Photo Op with Mactan the Bengal Tiger. Skyway Walk. Wall Climbing. Walking distance from other restaurants when you step out of the hotel, also near a Robinson's Mall, Mercury Drugstore, McDonald's, Jollibee, Chowking among others. Convenience store located just at the ground floor of the hotel that is open 24 hours. Nice pools (3 different pools), not very clean though, and the shower room sucks, only one shower which is also open (no separate area or door), the bathroom is also located inside, no hangers / hooks to hang your towel / dry changing clothes, so when you are taking a shower and somebody comes in to pee they would see you in all your glory. Very slow elevators (one of the elevator was broken when we were there). Confusing elevator services as well, since you have to switch from tower 1 and tower 2 to access different facilities in the hotel. Confusing Safety box. Most of the requests that you would need have charges in them (where other hotels don't charge), like extra blanket, towel, they even charge you for ice.

  • Stayed: April 2013, traveled with family
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1  Thank FedericKiat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crown Regency Hotel & Towers

Address: Osmena Boulevard | Fuente Towers, Cebu City 6000, Philippines
Phone Number:
Location: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Casino Hotel in Cebu City
#10 Luxury Hotel in Cebu City
#15 Spa Hotel in Cebu City
Price Range: $64 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crown Regency Hotel & Towers 4*
Number of rooms: 389
Official Description (provided by the hotel):
From any point in Metro Cebu, whether day or night, one can easily spot the tallest hotel building in the country, Crown Regency Hotel & Towers. The flagship property of Crown Regency Hotels & Resorts stands at the heart of Metro Cebu where it dazzles the people below with its signature colorful lights outlining the 48-story building. Built with the vision of being a one-stop shop destination within a destination, this 4-star property features world-class health & wellness and entertainment amenities, 389 lavishly furnished guest rooms and suites, and sumptuous dining outlets. The hotel also features function rooms which can accommodate up to 600 guests. Home to the world-famous Sky Experience Adventure, this hotel is truly a must-see attraction for all guests and tourists alike. Enjoy the world’s first and only Edge Coaster ride, designed to give brave adventure enthusiasts an unmatched 360-view of the entire city. Catch a thrilling ride from one building to the next with the world’s first urban zipline or enjoy a nice walk from 37 floors high on the Sky Walk Extreme The hotel is conveniently located in close proximity to the city’s major commercial hubs and tourist destinations, and is only an hour’s car ride away from Mactan-Cebu International Airport. When you stay at Crown Regency Hotel & Towers, you’ll never want for more. Tour options are available at the Concierge. Airport pickup and drop off are available. Check-in time is at 2:00PM and check-out time is at 12:00noon. ... more   less 
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Also Known As:
Crown Regency Hotel And Towers Cebu
Regency Cebu City
Cebu City Regency
Crown Regency Hotel & Towers Cebu Island/Cebu City

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