I booked this hotel based on the photos in the internet. I arrived in the hotel with big disappointment when I see our room in actual as the room is OUTDATED, OLD FURNITURE and BATHROOM is very mouldy. I asked the housekeeping to change the linen of our bed as it looks dirty white with several stains on it. The room looks so tired and old. So, I did not spend the night in the hotel instead I decided to sleep in my friend's house and the next day I moved to another hotel as I cant stay in this kind of hotel with poor facilities and poor customer service especially the frontliners from bellboy to receptionist, they need retraining for hospitality customer service. Stay away from this hotel - more hotels in Cebu provide better facilities and service.
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- Also Known As:
- Cebu Grand Hotel Cebu Island/Cebu City