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“Good hotel for a short stay in Cebu”
4 of 5 bubbles Review of Cebu Grand Hotel

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Cebu Grand Hotel
Ranked #60 of 87 Hotels in Cebu City
Shanghai, China
Level Contributor
40 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Good hotel for a short stay in Cebu”
4 of 5 bubbles Reviewed May 11, 2011

This is a perfect hotel for a short stay in Cebu. Our room was big and clean and the staff was friendly and very helpful. We didn't try the pool because we were there only for a night before going to Malapascua island. The breakfast (included in the price of the room) was ok with lots of Philippines specialties.
For dinner, head to the big mall called Ayala where you can find a good selection of restaurants, a well furnished bookstore and a nice garden.
But for longer stays, I would recommend opting for a resort.

  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank verolebel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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133 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Sydney, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed April 28, 2011

We stayed here for 2 nights in April and found it to be a little over average. The rooms are big, but old, the verandah is closed by a brick wall and the pool was merky. My friends stayed at the holiday spa and although the rooms were smaller it was a lot nicer. I had to pay for an adaptor in which every other hotel we stayed in provided for us.

On the positive side the staff seemed nice and the breakfast was good, just a little too early for my liking.

  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ginom4334
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed April 28, 2011

An older style hotel in the middle of renovations, it was on the dark side. One elevator was out of service during our stay.
The friendly helpful staff made up for those flaws. They were very personable and always welcoming. They helped us out with taxis and room service when needed.
Buffet breakfast was included and there was a variety.
The bar served cocktails!
Our room, though older style was clean and well kept. We had to have our toilet fixed the first night there but they were prompt with it.
The location was ok, 5 mins by taxi to AYala, one of the biggest malls. The streets surrounding the hotel looked dinghy and we weren't game enough to walk around.
For a short hotel stay Cebu Grand is fine but if after a long relaxing stay, look to the resorts
I would stay there a short time

  • Stayed April 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sabby01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
54 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 bubbles Reviewed March 7, 2011

I have been to this hotel 3 times. It has changed for the better since the last time I was there. It has been modernized and the rooms are now up to standard.

The location is fine and the areas around pleasant. There are few facilities or restaurants nearby, so it is fortunate that the food at the hotel restaurant is good. Breakfast buffet is better than most hotels.

The business centre is very helpful. It is convenient for the things I needed to do, but it is not a top leisure hotel.

I would not stay there with someone else, but as a solo traveler just needing a base it is fine. [If I had my family with me I would have stayed at the Plantation. The extra money would be worth it for a holiday.]

That I've been there three times is an indication it suits my purposes.

  • Stayed February 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank jamesguest2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
1 of 5 bubbles Reviewed January 19, 2011

I didn't actually stay at this hotel so I can't really comment about its services other than reservations.

What I can comment is the inflexibility of its staff when to trying to reserve a room there.

When I booked my accommodation through Agoda I mistakenly input the next day rather than my intended date later in January (note: Agoda defaults to the next day when you decide to make a booking).

I immediately realised my mistake and tried to reverse it. Unfortunately the booking was confirmed within minutes. I then contacted Agoda to see if they could fix my mistake, either changing the date or canceling my booking. Agoda were very helpful and contacted Cebu Grand to try to convince them of my honest mistake.

Cebu Grand were inflexible and refused to either change my booking date or refund any part of the total tariff . Yes, they were within their rights to do so, but it was an honest mistake which I immediately tried to remedy.

Just be very careful with Grand Cebu, obviously money is more important to them than customer relations.

Stayed January 2011, traveled as a couple
Helpful?
Thank Foreigner38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Cebu City hotels

Sydney, Australia
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed December 2, 2010

Originally given a room at front of hotel but I asked to be moved because of noisy hotel contruction work still taking place at 10:00pm. Rooms are nice, and buffet breakfast has a large selection.

Wifi is a nightmare. you have to get a logonid and password that expires every 24 hours. The signal to the room is poor or non-existent. Every time the signal drops you have to login again.

The hotel is a 5 min jeepney ride to Ayala Mall, and 10 mins from SM.

Staff aren't that helpful.

  • Stayed December 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gregb1120
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Netcong, New Jersey
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed November 16, 2010

The employees did a great job from the time Jonas greeted me on my arrival to the moment that Ivy checked me out. I was very satisfied with my stay there and will stay there every time I go to Cebu. Thank you Jonas, Rommel, Yogi, Driffus, Sarah, Dexsie, Cherry, Patet,Ivy, Iza, Arden, May, Jovelyn, Daphne, and anybody I forgot to name.

The rooms are big and well furnished. The location is ideal to get anywhere in the city: Mall, nightlife, tourist attractions. The staff is very helpful and friendly. The restaurant is quiet and romantic in the evening but the food isn't great. The gym is not in very good condition but it has enough equipment for a workout. Some of the machines are broken or outdated. The pool is nice but too small to swim laps for exercise. It's adequate for light swimming and to refresh yourself.

I went to Bohol Island to see the "Chocolate Hills" which was a waste of a day. If you want to see hills go to Tennessee. I also saw the Tarsia (smallest monkey in world) which is native to Bohol. It’s cute but it’s not worth the trip to Bohol just to see it. They sleep in the day so it's the same as looking at a photo of a Tarsia which you can see on line. Just Google it.

ALWAYS get a driver who speaks English and ask the price AND THE DISTANCE TO THE DESTINATION before you get in. NEVER RIDE A MOTORCYLE OR TRICYCLE ON BOHOL. They are small (110cc) and can't get up the hills in Bohol with passengers on it. We had to get out of the tricycle and walk up a hill in the rain because the motorcycle couldn't make it up with our weight (we weigh 225 pounds combined plus whatever the driver weighed.) They also go incredibly slow. Forget Bohol and just stay in Cebu city and go to the beaches nearest to Cebu.

  • Stayed November 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank tomnumber7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cebu Grand Hotel

Property: Cebu Grand Hotel
Address: N. Escario Street | Vibo Place, Cebu City 6004, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #60 of 87 Hotels in Cebu City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cebu Grand Hotel 3*
Number of rooms: 99
Reservation Options:
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Also Known As:
Cebu Grand Hotel Cebu Island/Cebu City

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