I'll make the review as fair as possible given the terrible experience we've had.
Pros: (1) size of the room is bigger than usual for 4pax (2) near Ayala mall
Cons: (1)There is an additional cost for children between 7 & 12 which was not explained when I made the reservation. We did not ask for an addtional bed since the kid can fit on the double bed with a grown up. Had I known of the additional cost, i would have picked another place. This was also unexpected since this policy is usually observed on 4 or 5 star hotels and need I say again that I asked during reservation about this. (2) they dont serve breakfast earlier than 7. The earliest is at 630 during the first night stay and they still served it at 7. During our last night, what is bothersome is they do not alter their service with a customers need. Because we woupd be leaving early on our last day, we asked if we can get the breakfast in the evening instead, the answer was a curt no. (3) the cabinets on room 119 are pouring with water (literally) which we believe comes from the adjoining bathroom. (4) they will ask for an additional 3% for credit card charges over 3k and the ultimate clincher (5) I asked for an official receipt and the front desk personnel said she cannot give me one unless I pay an additional 12% on top of their promo price. Verdict - horrible place to stay in. The stress is not worth the so-called inexpensive room prices.
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- Also Known As:
- The Center Suites Cebu Island/Cebu City