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All reviews redemptorist church halo breakfast buffet deluxe room with a balcony attend mass safe box low rate bed was very comfortable small balcony small hotel crispy bacon mid range hotel safe area water pressure in the shower mini fridge rooms were very clean mango square
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Reviewed March 21, 2019 via mobile

We were visiting Cebu and I was quite afraid of the multiple bad reviews of the several hotels, and settled for St mark, despite the scathing bad reviews about the location.

The quality of the hotel, the varied breakfast was the best I have seen in years.

The employees are truly amazing, and very professional.

The location proved also to be a blessing in disguise, as the area is a bit more calm in traffic, if that exists in Cebu.

The balconies were a pleasant surprise, with the exception they let guests smoke on them, and often in a while you have to close the wc window because of that.

Overall, we were very impressed with the quality of this hotel, and was a very positive experience.

PS I also recommend for anyone to install grab to deal with the island taxis. It's an huge stress saver.

Date of stay: March 2019
Trip type: Traveled as a couple
Thank makakito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 27, 2019

We have traveled to the Philippines for 30 years, always staying at Cebu Midtown/Summit Hotel. This time, for Sinulog, we decided to switch things up and decided on St Mark's. Our first impression - it was clean and professional. The doormen, bellmen, front desk staff and housekeeping were amazing. I wish we had noted the names of the front desk staff, but one of the ladies was always ready to Google Sinulog schedules, ferry schedules, weather reports, etc. She is what every front desk employee should aspire to be. She was so helpful and attentive and truly is one of the best we have ever encountered, whether in the US or elsewhere

We stayed in 2 different rooms over the course of our stay due to our late booking arrangements. 1 room was on the 4th floor and 1 on the 5th floor. Both rooms were very clean and well maintained, or as well maintained as any hotel room we have stayed in the Philippines.
Here's the problem, and for us it was a big one. There was no hot water in either room we stayed in. There was sometimes lukewarm water for showering, and sometimes it was a bit cool, but never, ever hot for our entire 2 week stay. Did we complain? No. As the problem existed in 2 different rooms on 2 different floors, it had to be an engineering issue, or a building-wide issue, and we didn't expect them to repair a building-wide issue for 2 guests. I'm sure they knew of the problem, and for whatever reason chose to ignore it. It's not even that we were taking showers during peak times. There was just never a hint of hot water at any time of the day. Most Filipinos I'm sure are used to this. Most travelers from the West are definitely not and expect hot water in a mid-range hotel.
We had breakfast in the small restaurant on the 2nd floor. The buffet is definitely geared to Filipino tastes, but the ever-ready chef was always willing to cook up pancakes, omelettes, or eggs.

St Mark's is THE perfect location for Sinulog. I love the location, which is out of the busy Fuente or Ayala areas. The beds were comfy, the room we stayed had a balcony, the air-con was cold (but make sure it is clean), and bath supplies were always refreshed.

St Mark's - fix or upgrade the hot water for showers, & raise your rates if you have to do it because you have a gem just waiting to be polished. You are so close, especially with your amazing staff, to truly being a great hotel

Date of stay: January 2019
2  Thank LostinBohol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 25, 2019

Large rooms with balconies. Large comfortable beds. Great staff and excellent buffet breakfast.Great hotel for the price. We will put this one at the top of our list next time we are in Cebu.We were there at New Year so we had a great view of the fireworks over Cebu City from our 5th floor balcony.

Date of stay: December 2018
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank VictorM4421
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2019

This was a pleasant surprise. The rooms are fantastic, location is great. Very new hotel and is in great condition. Rooms have balconies, good bed, nice bathroom. Definitely a place I will come back to.

Date of stay: January 2019
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Marklf53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2018

Every time I went to Cebu! This hotel is on top of my list. It’s a small hotel in the heart of Cebu but the amenities being served are high-class. The bed is very comfortable and comfy compare with other 5-star hotels in Cebu. Staffs are very accommodating and PROFESSIONALS! The site is accessible in Ayala and uptown area. In front of it is the Redemptorist Church. It is also surrounded with nightlife bars to chill at nights.

Date of stay: May 2018
Thank nicetohere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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