I am writing this review while inside room 605 at this hotel. Just checked-in a few minutes ago. First thing I checked was if they had set-up the curtains in the bathroom doorway of XXL room as previously requested, NO CURTAINS!
I had done this request first time when I made my original reservation and second time when I confirmed my reservation last night.
Upon arrival and check-in, I reminded the the person doing the check-in of this request again and she seemed surprised at my request and was it was obvious she wasn't informed about my request. Since the room was not yet ready, my family went for lunch nearby and I was confident the curtains would be set up when we got the room.
And as I mentioned in the first part of my review, NO CURTAINS!
I immediately called reception and requested for the curtains to be set up. Lo and behold, the person had the galls to tell me that the bathrooms really don't have doors and curtains would only be set up upon request! DUUUHHHHH!?!?!?!?!?!
On a side note. Reception called me as I am writing this review, informing me that the person who will setup up the curtains is quote "ON THE WAY". 15 mins later, still nothing...
THUS THE LOW RATING FOR "SERVICE" CATEGORY.
Going to the room itself, The Henry's official website notes that XXL rooms have "1 double sink and pedestal bathtub". Upon checking, only 1 sink in both bathrooms, and bathtub was regular type and NOT pedestal.
THUS THE LOW RATING FOR "ROOM" CATEGORY.
- Official Description (provided by the hotel):
- Nestled in the heart of Cebu City, The Henry is a boutique hotel that is unique, full of personality and charm. A hotel "like no other", it radiates an out-of-the-box hospitality experience. A mix of European, vintage, industrial and rustic vibe radiates from The Henry's interior. With 38 rooms of unique decor, your stay at The Henry will be a memorable discovery! ... more less
- Reservation Options:
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- Also Known As:
- The Henry Hotel Cebu Cebu Island/Cebu City