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“off-beat hotel”

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The Henry Hotel Cebu
Ranked #4 of 91 Hotels in Cebu City
Certificate of Excellence
Zamboanga City, Philippines
2 reviews
“off-beat hotel”
Reviewed September 24, 2013

Rooms on the street side are noisy. Windows did not close well. Bathroom had no door. All else is ok, just ok. Food in restaurant, especially the breakfast is not good. Bar was dead. It was off-season.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Peter R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mirro R, General Manager at The Henry Hotel Cebu, responded to this review, September 25, 2013
Dear Guest,

Thank you for sharing with us your thoughts. We sincerely apologize for the inconvenience brought by the noise and for not meeting your expectation on breakfast and bar. We are working to rectify all the issues raised and be assured that the whole team appreciate the opportunity you presented to improve our services. We look forward to hosting your next stay in Cebu. Thank you very much.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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940 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (193)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Manila, Philippines
Level 4 Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 22, 2013

We got upgraded to the XX-Large room and it was awesome! There were 2 king size beds and 2 bathrooms. But one bathroom with the bath tub was open (no door closure). There was a bedroom inside the suite with one of the beds and the bathroom (with door). The whole suite was very roomy also with a couch and lounge area. It could fit 1 big family with lots of luggage. There's also a swimming pool downstairs.

As you can see from the photos, the hotel was nicely decorated and service was very friendly. If you appreciate interior decor and art, this would be a good hotel to stay in.

Loved the toiletries - good quality. and free bottled mineral water.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank buzzlightyear182
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mirro R, General Manager at The Henry Hotel Cebu, responded to this review, September 25, 2013
Dear Guest,

Thank you for your great review and for considering The Henry a perfect boutique hotel. Your inspiring feedback will be shared with the whole team. We look forward to your next visit. Thank you very much.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila, Philippines
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 18, 2013

The perfect hotel 2 stay in.Nice room, very clean.The breakfast was very good with a good coffee and ham.Super friendly staff.Styly decorations, everything fits.100% in all.Thanks!Also a good selection of wines in the restaurant.We looked into other rooms, we would have stayed in any room.The only thing which was not good, the toilet paper holder almost hits the floor.Better to install higher

Room Tip: Can take any room.They are all very nice.We had a "BigRoom", kit was already very spacey.
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank 946Matthias1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mirro R, General Manager at The Henry Hotel Cebu, responded to this review, September 20, 2013
Dear Guest,

Thank you for taking time to share with us your experience at The Henry..Like No Other. Happy to know that our breakfast, coffee, ham, wine selection, stylish decor and staff met your expectations. Yes, our rooms are a lot bigger than the usual cut. We acknowledge your suggestion on the positioning of our toilet paper holder and will further look into possible improvements. Meantime, please give us the privilege of hosting your stay again when back in Cebu. Thank you very much.
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Stockholm, Sweden
Level 4 Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 14, 2013

The Henry hotel makes you smile! The hotel feels very fresh and the staff is extremely professional and service oriented. We got a free upgrade to a larger room which was appreciated. We stayed at different hotels during our time in Cebu City, and I think that The Henry hotel had by far the Best Deal. The hotel has very good prizes!

Rooms are incredibly large, comfy bed, huge bathroom and many TV channels. The prices in the mini bar is pretty low, but the range could be a little wider. The hotel is near several restaurants, and beauty salons. We had an awsome night at the bar next door. where we met many local residents who showed us around the city's nightlife.

There is also a nice pool in the courtyard where we were trying to sunbathe, but there was no sun by the sun loungers, so we lay down on the edge of the pool, which worked fine. Asians do not want to lie in the sun as we Swedes do. So there is an explanation for why the sun loungers are in the shade.

I will stay here next time I visit Cebu, After I made the reservation I found out that they had really good deals on accommodation and dining at their website, I will book it next time. The only thing that could be improved is the breakfast, which in my opinion was boring.

I will be back next time i visit Cebu!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NiklasKarlsson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mirro R, General Manager at The Henry Hotel Cebu, responded to this review, September 15, 2013
Dear Guest,

Thank you for taking to time to share with the millions of on- line visitors to Tripadvisor how your stay has been in The Henry as compared to other hotels you've been to in Cebu City because our hotel simply offered you the best deal. It's nice to know too that our hotel made you SMILE because of our professional and service oriented staff as you so generously put it. We welcome your feedback and suggestions and be assured that they will be appropriately acted upon. The whole team looks forward to The Henry..Like No Other. Thank you so much.
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Philadelphia, Pennsylvania
Level 4 Contributor
28 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed September 11, 2013

Effort is made to be a bit different and creative, which is appreciated. There is an 'art galery' adjoining the bar on second floor, which didn't have anything particularly impressive, but it has potential, could be a really cool place if they have the right kind of events there.

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank naturalnature9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mirro R, General Manager at The Henry Hotel Cebu, responded to this review, September 13, 2013
Dear Guest,

Thank you for noticing and appreciating the hotel's creativity and unique self. Your feedback is paramount to us and we are constantly looking for ways to make each and every area of the hotel equally interesting to attract more guests and activities. One undertaking we have at present is an ongoing improvement of the front driveway which upon completion will not only level up our service but create another eye candy experience for our guests. We look forward to your next visit to The Henry... Like No Other. Thank you very much.
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Alona beach
1 review
Reviewed September 11, 2013

There is no better place in Cebu. It has everything European hotel chains don't - the heart. Every room of this hotel is different. I have stayed in Merylin Monroe room and in the Yacht room. One is better then the other. The lights are so orange and cosy, the bed was soft like a cloud. The rooms were huge enough to practice yoga. And bathrooms were constructed so that you could watch TV in the living room:)
There were a lot a little notes that were very personal and always made me smile. Unique place. Best value. I hope it doesn't get too expensive :)
The staff was amazing - very stylish, always smiling, sincere, helping on each occasion. Great job!

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Yulia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mirro R, General Manager at The Henry Hotel Cebu, responded to this review, September 13, 2013
Dear Guest,

Thank you for such inspiring review and for pointing out most of the strengths of The Henry, Like No Other. The whole teamis moved by your appreciation not only of the unique features and qualities of the rooms but also of the hospitality of the staff. We look forward to having you back. Thank you very much.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level 5 Contributor
55 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed September 8, 2013

I was traveling with friends and we booked this place after hearing all the positive comments. Thankfully, the hotel delivered on our expectations. We were drawn to the industrial chic set-up at the lobby and were satisfied with the spacious rooms which were tastefully decorated. The beds were really comfortable and I had a good sleep.

On the minus side, the toilets could do with a bit more privacy as it was easy for someone at the front door to see what is going on inside the toilet, which led to a few awkward incidences in one of our rooms, though we understood that the toilets were without doors at the time of booking. The reception was initially rather frosty during check in but fortunately, they warmed up to us eventually

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EthanYuen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mirro R, General Manager at The Henry Hotel Cebu, responded to this review, September 10, 2013
Dear Guest,

Thank you for taking time to write a review particularly on the industrial chic lobby set up, comfortable beds as well as the decor of our spacious rooms. We are inspired knowing that you have considered the positive reviews about The Henry.. Like No Other as basis in choosing your hotel and that we delivered your expectations. We have taken note of your feedback and i would like to assure you that they are being carefully and thoughtfully addressed. Meantime, we look forward to having you once again as our guest on your next travel to Cebu City. Thank you very much.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Henry Hotel Cebu

Property: The Henry Hotel Cebu
Address: Ma Luisa Entrance Road | One Paseo Compound, Banilad, Cebu City 6000, Philippines
Phone Number:
Location: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Cebu City
#2 Family Hotel in Cebu City
#3 Luxury Hotel in Cebu City
#6 Business Hotel in Cebu City
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Henry Hotel Cebu 4*
Number of rooms: 38
Official Description (provided by the hotel):
Nestled in the heart of Cebu City, The Henry is a boutique hotel that is unique, full of personality and charm. A hotel "like no other", it radiates an out-of-the-box hospitality experience. A mix of European, vintage, industrial and rustic vibe radiates from The Henry's interior. With 38 rooms of unique decor, your stay at The Henry will be a memorable discovery! ... more   less 
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Also Known As:
The Henry Hotel Cebu Cebu Island/Cebu City

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