Stayed for 2 nights to see Cebu. Hotel failed our expectation and standard. We arrived late in the afternoon after a week at Alegre. At 3:30pm room still not ready and kids are getting crampy. Waited for 30 minutes and still not ready. Ofterd my family coupons good for a glass of juice (YES .. juice..big deal) to be redeemed at the hotel lounge. One hour past, room still not ready. Brought the issue to the manager for an "X" number of time, but seems like nobody care about our situation. I guess, hotel staff were getting annoyed with me and decided to upgrade us on its Suite room. Suite room was nothing spectacular, simply an upgraded standard room of a 3 star hotel. Can't imagined the hotel deluxe superior room looks like. By the way, walls between room has no sound proofing. We can hear the guests next room discussing what they bought from the mall. Buffet breakfast was very crowded. Swarm of people, just like in a market place. If your looking for a relaxing atmosphere, this hotel is defintely not for you. If you gamble, yes, defintely for you. BIG MISTAKES.
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- Also Known As:
- Waterfront Cebu City Hotel And Casino
- Waterfront Cebu City Hotel Cebu City
- Waterfront Hotel Cebu City
- Waterfront Cebu City Hotel & Casino Cebu Island