I was staying there for three days this September. I had booked this hotel because it looked really close to Cebu city and with easy access to all facilities. I had booked a suite (5.6 K in PHP with a reduction on their site). However, for a high-level hotel, the prostitution taking place in this hotel is just scandalous: vulgar prostitutes in the lobby, disgusting scenes with their (mostly Koreans) customers... The personnel turns a blind eye to this, and you wonder who's getting a cut of this immoral business. Management seems comfortable with this and that's a reason I won't be returning to this hotel anytime soon.
In addition, although the premises were quite comfortable, the airco was not working in the bedroom, and the phone kept ringing without anybody calling me (explanation was they upgraded their phone center and had some glitches).
The lobby bar had terribly awful prices (about 100 PHP for a San Miguel light, or 75 PHP for a glass of milk!). The breakfast buffet is excellent, and very well furnished though, but the personnel at Uno café smiles with parcimony (not to say not at all), at the point that you wonder if they hate the customers...
The business center then... is expensive. 49.5 PHP just to print ONE page of paper. Considering the huge price paid for the room you would expect these services to be free at least.
In short, for less than that, you could have better premises, better service and a cleaner environment. Definitely not a place for families, unless you want to explain your children what is prostitution.
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- Also Known As:
- Waterfront Cebu City Hotel And Casino
- Waterfront Cebu City Hotel Cebu City
- Waterfront Hotel Cebu City
- Waterfront Cebu City Hotel & Casino Cebu Island