We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Top notch staff with a location that you can't beat!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Cebu City Marriott Hotel
Ranked #5 of 87 Hotels in Cebu City
Certificate of Excellence
Aspen, Colorado
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Top notch staff with a location that you can't beat!”
Reviewed June 2, 2014

This review is long overdue. Stayed twice, December 2013 and April 2014. December stay was in a Deluxe room. Very comfortable beds, nice size bathroom, good size rooms. Staff is very friendly and courteous, always ready to attend to you at any given moment. Excellent breakfast at the Garden Cafe and different theme dinner every night. The proximity to the Ayala Mall was awesomely convenient! Stayed for a week. Went back again in April 2014, this time stayed at the executive level floor. Executive Lounge staff are the best! Breakfast every morning at the lounge is to die for, and the cocktail hour is wonderful as well, too bad I don't drink alcohol. Room service is quick and the variety of choices are plentiful. I have traveled around the world and stay mostly at boutique hotels and many Marriott hotels to remember, this Marriott is one that I can't forget. You guys are the best. In defense from other critics who claimed that airport shuttles are free at any Marriott Hotels, that is simply not true. I have stayed at many Marriott Hotels around the USA, I have not had one that had free shuttle service. Keep up the great job guys, and see you again soon!

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank donsnyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review, June 4, 2014
Dear donsnyc,

Thank you very much for your review and great comments. We appreciate your feedback and hope to see you on your next visit to Cebu.

Patrick Carroll
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,147 reviews from our community

Traveler rating
    503
    449
    141
    38
    16
See reviews for
267
216
110
365
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (216)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Spanish first
  • Any
English first
Manila, Philippines
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 1, 2014

My second home in Cebu!

I love their strategic location (next to Ayala Center Mall). Good service. Is flexible with their menu selection during our events. I can talk to the chef directly and he is very open to suggestions.
Also, the hotel's gym offers free fruit snacks after work-out! :)

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jojo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review, June 4, 2014
Dear Jojo M,

Thank you for your feedback and good comments. We are glad that you feel comfortable at the Marriott when traveling to Cebu and look forward to your next visit.

Patrick Carroll
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cebu City, Philippines
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 1, 2014

I feel so at home in this Hotel. I love eating, chilling and staying here even from cebu The rooms are nice and clean. I love the bed, so comfortable. :-) So when you are in Cebu, do check this hotel.

Room Tip: all rooms are nice...so doesnt matter which floor you will stay.
See more room tips
  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank maljwow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review, June 4, 2014
Dear Maljwow,

Thank you for your nice comments about the room and comfortable bed. We are happy to see local Cebuanos who enjoy spending time at the Marriott. Look forward to your next visit.

Patrick Carroll
General Manager.

.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Taguig City, Philippines
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed May 31, 2014

This is Accurate... First item,,, This Marriott has No Courtesy Van,, they only provide a Paid Car or Van Service from the Airport..I asked about it and the Manager said it was Not part of their Franchise.... Second,, Do not assume that Breakfast is included as it is not included,,Separate fee and the fee is Four times higher than at the other breakfast eateries one block from the door,, and Oh yes.... when you leave the hotel lobby,,, Open your own door,,, rarely is there a door man for the exit,,,, but 3 or 4 are at the entrance,,ahahahahahah,,, The room is clean,, King bed, comfortable..and the staff is good... the shower is a tub with curtain and is outdated,,sad for that,,,but,, the hotel is conveniently located in the city,, and Ayala Center is literally your back door, so,, consider All of this before staying at the Almost Marriott plz

Room Tip: Choose a High Floor and away from the street to avoid street noise...
See more room tips
  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank JSison18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review, June 2, 2014
Dear JSison18,

Thank you for your review of our hotel. I am sorry that your experience at our hotel did not meet your expectations. We are a managed Marriott property and while some Marriott hotels near airports offer courtesy transportation, not all Marriott’s do. Our website offers options for transportation to the hotel. We have various room types and packages for our customers with and without the breakfast option. I apologize if it was not clear which type of accommodation you were reserving. We value your comments and will use them to continue to improve the experience for all guests. If you would like to contact me for any additional comments, please let me know.
Patrick Carroll
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
93 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed May 30, 2014

I stayed at the Marriott while visiting our off-shore facility, and everything from the airport pick-up was well organised. The one challenge was getting the TV to work, and the friendly staff replaced the "box" so all was fine!
Its in a great location - you can just walk to the mall next door.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank abeb1900
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review, June 4, 2014
Dear Abeb 1900,

Thank you for your comments about the hotel and its great location. Being in the right location makes your trip just that much easier. We appreciate your time to write the review and look forward to your next visit to Cebu.

Patrick Carroll
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amman
Level Contributor
106 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed May 28, 2014

Location wise the hotel is good , adjacent to the mall and other business areas.. But as a hotel , I won't recommend it.. The rooms are outdated and smell awful.. They smell like wet fabric.. AC is awful.. Not so clean.. The buffet for breakfast and dinner wasn't that wow.. Everything is uncovered and the floor at the restaurant are always dirty that your shoes would stick and squeak ...
The lobby is not user friendly at all... I even had the worst experience at the lobby when I've ordered a cocktail, and there was a fly in it and was still charged for it !!!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sharara1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review, June 4, 2014
Dear Sharara1982,

Thank you for your review of our property. I apologize that your stay was not up to Marriott standards, and appreciate your feedback to help us improve. Although this is a humid climate, there is no excuse for any odors in your room and we will look into the air conditioning system in that room. I am sorry that your experiences in the restaurant and lobby were diminished due to our service failures during your stay. We will review our processes to ensure that this does not happen to another guest. Thank you for taking the time to give us your comments and please let me know if you would like to discuss anything further.

Patrick Carroll
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed May 27, 2014 via mobile

First time to be billeted in the city. My previous visits to Cebu were all close to the beaches, thus avoiding the busy roads of the city. So the thought of being in the city lessens my excitement.
Checking in was hassle-free, receptionist was very polite and professional.As expected, the room was spotless, and the best feature was a strong and open internet connection!
Breakfast menu was very good except that there was no station doing the omelets... Marriot hotel is adjacent to Ayala Mall which is another plus point!
Overall, my stay was great.

Stayed April 2014, traveled on business
Helpful?
1 Thank Chato D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this review, June 4, 2014
Dear Chato D,

Thank you for taking the time to review your stay at the Marriott. We are so glad that your trip was "stress-free" and that our location and staff helped contribute to a successful visit. Look forward to seeing you again in Cebu.

Patrick Carroll
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Cebu City
1.0 mi away
Radisson Blu Cebu
Radisson Blu Cebu
#1 of 87 in Cebu City
3,155 reviews
0.3 mi away
Quest Hotel and Conference Center - Cebu
1.8 mi away
Marco Polo Plaza Cebu
Marco Polo Plaza Cebu
#2 of 87 in Cebu City
1,205 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
Waterfront Cebu City Hotel & Casino
7.5 mi away
Crimson Resort and Spa, Mactan
0.5 mi away
Harolds Hotel
Harolds Hotel
#3 of 87 in Cebu City
461 reviews
Show Prices
Show Prices
Show Prices

Been to Cebu City Marriott Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Cebu City Marriott Hotel

Property: Cebu City Marriott Hotel
Address: Cardinal Rosales Avenue, Cebu City 6000, Philippines
Phone Number:
Location: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Cebu City
#4 Luxury Hotel in Cebu City
#5 Family Hotel in Cebu City
#7 Romantic Hotel in Cebu City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Cebu City Marriott Hotel 4*
Number of rooms: 301
Official Description (provided by the hotel):
Centrally located within the city’s premier financial district - the Cebu Business Park, the Cebu City Marriott Hotel sits right next door to Ayala Mall where opportunities for great shopping and a vibrant nightlife await you. Near by are offices of top corporations, banking centers, an exclusive sports club, convention centers and the Asia Town IT Park. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Marriott, Expedia, Hotels.com, Ctrip TA, Booking.com, Priceline, Travelocity, Orbitz, Prestigia, TripOnline SA, Cancelon, Cheap Tickets, HotelQuickly and HRS so you can book your Cebu City Marriott Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Cebu City Hotel Cebu City
Cebu City Marriott Hotel Cebu Island

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing