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Cebu City Marriott Hotel
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Savings alert! 19% below average rates

The price you found is 19% lower than this hotel's average rate of $70/night.

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Reviews (1,280)
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All reviewsgarden cafeayala mallthe executive loungebreakfast buffetbusiness districtbusiness triphousekeeping staffmangosecurityjoelphilippinesgymproximitycebuanobathtubconveniencetoiletries
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786 - 791 of 1,280 reviews
Reviewed August 12, 2013

Stayed there for the past 7 years on & off. Overall good experience. Close distance to walk to Ayala Mall for dining & shopping. Good breakfast. Rooms are okay except for water pressure at the shower faucet is always low (even during midnight). Ideal venue to conduct business meetings & seminars. Less pricier than Marriott Hotel Manila.

Room Tip: Ask for rooms facing Ayala Mall car park. Currently both sides (left & right) have on-going building construction which maybe noisy at times.
  • Stayed: June 2013, traveled on business
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1  Thank Yap W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this reviewResponded September 13, 2013

Dear Valued Guest,

Thank you for sharing your experience during your recent visit to the hotel.

It is our goal to cater to your needs and to make your stay as easy and as comfortable as possible. Rest assured we will take the necessary actions to address your concern to make your future stay with us more convenient.

We look forward to seeing you again!

Sincerely,

Patrick Carroll
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 11, 2013

Great Hotel that immediately recognized status with the Marriott chain. Rooms were clean and well appointed. Beds were ultra comfortable and they provided a wake-up call when asked. The air conditioner was strong and cooled the room, although not the most powerful one I've experienced in The toiletries provided were excellent in line with other Marriotts. We were suppose to pay a fee for the third person in our party but this wasn't enforced (although I am not sure if this is the same for everyone or just because we had status with Marriott.) There were other amenities at the hotel but unfortunately our stay was too short for me to enjoy them and make a proper evaluation of same. The hotel is next to the mall with great restaurants that you can access from a path at the back of the hotel.

  • Stayed: March 2013, traveled with friends
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Thank SOLTATIO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this reviewResponded September 12, 2013

Dear Valued Guest,

Thank you for taking time to write a review!

We are pleased to hear of your experience during your visit to the hotel last March. We are committed to taking care of your needs to help you make the most out of your visit.

Thank you for choosing to stay with Marriott and we look forward to serving you again in the future!

Sincerely,

Patrick Carroll
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 10, 2013

Stayed a few times a few years back and had mixed "reviews". Restaurant staff and most of the door staff are friendly and helpful but found the reception staff not very approachable and quite snobby.. Rooms are spacious and clean, breakfast was yummy and we were allowed to leave our luggage to go to trips to boracay and Bohol.

Stayed: September 2012, traveled with family
2  Thank yolkie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this reviewResponded September 12, 2013

Dear Valued Guest,

Thank you for your loyal patronage to Cebu Marriott.

We value your feedback as it will help us make the necessary improvements. Please be assured that your comments have been well noted. We are committed to offering you service excellence during your future stays.

We look forward to seeing you soon.

Sincerely,

Patrick Carroll
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 9, 2013

Excellent breakfast options, spacious and modern rooms, just a pitty that the rainshower is not sperate from the bath tub. Free internet access and quick service reponse. Room service food could have more international choices.

  • Stayed: August 2013, traveled on business
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1  Thank Sander007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this reviewResponded September 12, 2013

Dear Valued Guest,

Thank you for taking time to write a review!

Its great to hear about your experience during your recent visit to the hotel. Your comments on our room service choices has been well noted. For your future visit, should you wish to have a dish that is not found in the menu, we would be happy to prepare that for you - subject to availability.

We value your feedback and we look forward to seeing you again in the near future!

Sincerely,

Patrick Carroll
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 9, 2013 via mobile

Marriott Cebu is conveniently located beside Ayala mall. Compared to other Marriott hotels I've been at, this one had the smallest lobby, rooms and executive lounge, what one would expect from a 4 star resort. Breakfast and dinner buffet is quite limited for its price. Cocktails and drinks in the lounge are quite limited as well. Staff was average, can be more accommodating. The room is clean but noticeably old. A renovation would go a long way.

  • Stayed: July 2013
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1  Thank Jeiz R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marriottcebu, General Manager at Cebu City Marriott Hotel, responded to this reviewResponded September 12, 2013

Dear Valued Guest,

Thank you for taking time to write a review.

We highly value your comments as this will help us make the necessary improvements to be of better service to you. The hotels public areas and guestrooms completed a total renovation in January 2009 and the deluxe category guestrooms are of standard size in most Marriott Hotels worldwide.

Rest assured your feedback has been well noted and we hope to be of service to you in the near future!

Sincerely,

Patrick Carroll
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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