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“Very nice but small room”

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Quest Hotel and Conference Center - Cebu
Ranked #8 of 91 Hotels in Cebu City
Certificate of Excellence
Reviewed October 14, 2013

The room was great, comfortable and well decorated but quite small. I did not check out the pool, spa or fitness centre so can't comment on that. The staff were very friendly and the lobby is lovely. I have also stayed at the Mandarin Plaza Hotel and the Diamond Suites and Residences Hotel in Cebu City. I liked the Mandarin Plaza the best and Diamond Suites a little less than Quest but any of these hotels are a good choice. All are an easy walk to the mall.

  • Stayed: October 2013, traveled with friends
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1  Thank LuvvinScuba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestCebuGM, General Manager at Quest Hotel and Conference Center - Cebu, responded to this reviewResponded December 5, 2013

Thank you for taking the time to tell us about your recent experience while staying at Quest Hotel & Conference Center. We sincerely value your comments in our continuous effort to provide friendly and efficient service.

I have shared your kind comments to our team members since this will serve as our inspiration to continually delight all our guests.

Once again, thank you for your feedback and we hope to welcome you back to our hotel in the not too distant future.

Sincerely,

Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,389 - 2,395 of 3,004 reviews

Reviewed October 5, 2013

Trip advisor

We celebrated the birthday of my boyfie's sister here and had dinner buffet in their Puso Bistro Restaurant with the whole family. The food was amazing though minimum choices. The staffs were really polite from the moment you stepped in the hotel until you leave. I love the big chairs in the resto, very comfortable. The desserts were the best! And the surprising part was that, they sang a Birthday song to Trisha with a cake on it. It was really a plus point that they exerted an extra effort to make her birthday celebration noteworthy. The service crews were very attentive and has the initiative in fullfilling our needs. Kudos to Quest hotel for the impeccable service!

We would surely come back, thats guaranteed!

from the Lim Family ;)

  • Stayed: October 2013, traveled with family
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1  Thank ENikz07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestCebuGM, General Manager at Quest Hotel and Conference Center - Cebu, responded to this reviewResponded October 10, 2013

Dear ENikz07,

Thank you very much for taking the time to write about us in Trip Advisor. We appreciate the feedback we receive from our guest since we use this information for the continuous improvement of our hotel.

We are also delighted to hear that our staff efficiently played an important role in making Trisha's birthday pleasant and memorable , and the fact that you enjoyed the food here in Quest will encourage us to continually serve you better in every possible way we can.

Be assured that each time you come to Cebu, Quest will always provide you and your family with the same great welcoming and warm hospitality.

Sincerely,

Executive Assistant Manager
Quest Hotel Conference Center Cebu

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Reviewed October 4, 2013

I was fortunate to experience quest due to our consultant who regularly patronize quest when he is in cebu. The lobby area is great. Several sofa sets that allow comfortable seats to guests. The rooms are good sized and in decor than compared to the establishments next door. Breakfast choices are good as is where is, and moreso when compared again with the others next door.

The access from the lobby to the multi level parking lot is a little confusing, as you have to go out a few doors and enter a corridor whose finishing is totally different as that of the hotel lobby, and using a separate elevator to the parking area, making it look like it is the service area (unless it is the service area).

  • Stayed: August 2013, traveled on business
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2  Thank al22tecc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestCebuGM, General Manager at Quest Hotel and Conference Center - Cebu, responded to this reviewResponded October 10, 2013

Dear Al22tec,

Thank you for the review on your stay at our hotel. Our hotel aims for no less than excellent service, and exists only to please its clients.

Comments and suggestions for the continued patronage of our services are greatly valued. Please be assured always that what you have mentioned are well taken and well received.

Thank you once again. We look forward to having you back at the hotel again soon.

Sincerely,

Executive Assistant Manager
Quest Hotel Conference Center Cebu

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Reviewed October 3, 2013

We used to do a hotel hopping with my whole family almost every month and we just have our second visit with Quest Hotel last month. We really chose to stay here again because everything seems to be perfect! From the AMAZING room accommodation, the SUPER YUMMY food, the staff, the convenience, the comfort etc., meets our expectations, most especially the feeling that you're really being valued by everyone, PERFECT!!! The staff were attentive. We felt the warm welcome from their smile. As we enter the restaurant in he lobby, WowW! the staff were all smiling. They're so accommodating and even assist you to chose a table. Until we finished eating we were being assisted.
One thing we also love in this hotel was the SWIMMING POOL. Can you imagine it seems like you're in the resort. The ambiance of the pool is very great, the feeling that we were in the beach resort.
WOwww!!! Why should we look for another hotel if this amazing hotel gives us what we were looking for. We will definitely come back!

  • Stayed: September 2013, traveled with family
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1  Thank James Jr C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestCebuGM, General Manager at Quest Hotel and Conference Center - Cebu, responded to this reviewResponded December 5, 2013

Thank you for taking the time to tell us about your recent experience while staying at Quest Hotel & Conference Center-Cebu. We sincerely value your comments in our continuous effort to provide friendly and efficient service.

My team and I are thrilled to read such a wonderful review. Your excellent comments about our services, food and facilities inspired us to continually look for ways to further delight all our guests.

Once again, thank you for your feedback and we hope to welcome you again to our hotel in the not too distant future.

Sincerely,

Executive Assistant Manager

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Reviewed October 3, 2013

Quest hotel is fantastic!! I have been travelling through the Philippines for 3 months and have stayed at quest for well over a month. I wouldn't consider staying anywhere else in Cebu.

The rooms are fantastic, it is great value for money, but by far what makes the hotel special is the staff. They are the friendliest most hospitable group of people and have made me feel at home in Cebu.

I would like to give special thanks to Jester, Noel, Paulo, Roy, Raymond, Alain, Joni, Kate, Cindy, Maganda, Julius, Johnsen, Oliver, Cesar, Chuck, Walter, Bryce, Lloyd, May, Gretchen, Sarah, Dave, Henley, Edwin, Josue, Elvie, Jensen, Prince, Vimar, Leslie and anyone else who I have forgotten for making my time at quest such a great experience.

  • Stayed: October 2013
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2  Thank andy_dogga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestCebuGM, General Manager at Quest Hotel and Conference Center - Cebu, responded to this reviewResponded October 4, 2013

Dear Mr. Andy _Dogga,

Thank you very much for the very kind words. Please accept our heartfelt appreciation on behalf of the Management and staff of Quest Hotel and Conference Center.

Quest Hotel and Conference Center constantly provides the convenience of modern facilities coupled with the homegrown manner by which our personnel and staff assist each and every one of our guests. It is our mission to provide you with a feeling of comfort and ease only found in one’s own home. We are genuinely and extraordinarily proud of this outlook geared toward absolute satisfaction of our guests.

Your recognition of our efforts encourage us to continually serve you better in every possible way we can.

We truly look forward to your being here once again enjoy your home away from home.


Sincerely,

Executive Assistant Manager
Quest Hotel Conference Center Cebu

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Reviewed October 2, 2013

My best friend and I didn't stay at his hotel because we were on a tight budget and the walk in charges were a bit pricey. They had a promotion but could only be availed when booked online.

I just had to write a review about their hotel service because even if we were not booked they still treated us nicely. They had the bellboys assist us with our luggage and were very courteous.

The hotel lobby is well maintained and clean, I would probably stay there on my next visit to Cebu.

Stayed: September 2013, traveled with friends
2  Thank akosioye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestCebuGM, General Manager at Quest Hotel and Conference Center - Cebu, responded to this reviewResponded December 5, 2013

Thank you for taking the time to tell us about your recent experience while staying at Quest Hotel & Conference Center. We sincerely value your comments in our continuous effort to provide friendly and efficient service.

I have shared your kind comments to our team members since this will serve as our inspiration to continually delight all our guests.

Once again, thank you for your feedback and we hope to welcome you back to our hotel in the not too distant future.

Sincerely,

Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 2, 2013

Every thing was perfect for my stay service, food, location and the most a home away from home.
Just a short distance from the mall, a very friendly and a very accommodating staff, nice food,
taxi all over the place and the location of historical places is just around the corner.The rooms are clean and you are served with a very friendly housekeeping personnel.The rooms are well lighted
just to satisfy you lighting requirement if you are reading. The bathroom is just great with a good hot and cold water pressure. Keep up the name

Room Tip: Corner rooms facing mountain side would be great
See more room tips
  • Stayed: September 2013, traveled on business
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1  Thank gonzalo z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestCebuGM, General Manager at Quest Hotel and Conference Center - Cebu, responded to this reviewResponded December 5, 2013

Thank you for taking the time to tell us about your recent experience while staying at Quest Hotel & Conference Center. We sincerely value your comments in our continuous effort to provide friendly and efficient service.

I have shared your kind comments to our team members since this will serve as our inspiration to continually delight all our guests.

Once again, thank you for your feedback and we hope to welcome you back to our hotel in the not too distant future.

Sincerely,

Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quest Hotel and Conference Center - Cebu

Address: Archbishop Reyes Avenue, Cebu City 6004, Philippines
Phone Number:
Location: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Cebu City
#4 Family Hotel in Cebu City
#5 Business Hotel in Cebu City
Price Range: $54 - $78 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quest Hotel and Conference Center - Cebu 3*
Number of rooms: 427
Official Description (provided by the hotel):
"Quest Hotel & Conference Center - Cebu is a convenient, comfortable and enjoyable hotel with 427 delightfully furnished rooms and suites and 10 modern state of the art meeting rooms. The hotel combines good value with unique and inspiring design elements and uncompromising service making it ideal for business and leisure travelers seeking a stylish but unpretentious environment." ... more   less 
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Also Known As:
Quest Hotel And Conference Center - Cebu Cebu Island/Cebu City

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