I'd booked a room through the hotel website, and secured that with my card. The reservation included a hotel transfer to the airport on my departure the next day, with flight details etc.
If there is one thing that really annoys me it is turning up at a hotel with a direct confirmed booking and being treated like a stranger who has just walked in from the street. They even asked if they could take my print out of my reservation (they didn't seem to have much or any record of me). After 15-20 minutes of standing there at the desk, they were apparently clueless that I needed an airport transfer in the morning (despite having already booked and paid for it). It was a painful check-in. They then wanted to take my credit card to pre-authorise some kind of fee for bills 'To make it easier for you if you dine here tonight'. I told them I wasn't going to. Despite that the next morning we spent at least ten minutes again at my credit card unwinding this holding payment. All the while I stood there fondly recalling express check-out at other hotels.
On the way from the front desk to the lifts I passed two ladies by the front door. I'll say no more but that I'm surprised that a hotel such as this allows them in. As I passed one said 'Hey mister, your zip is not closed'. Classy.
The room itself was very nice and recently done. Compact, but nice. The location also seemed good although Cebu is not a walking city so you'll need taxis to get anywhere apart from the huge mall opposite.
- Official Description (provided by the hotel):
- "Quest Hotel & Conference Center - Cebu is a convenient, comfortable and enjoyable hotel with 427 delightfully furnished rooms and suites and 10 modern state of the art meeting rooms. The hotel combines good value with unique and inspiring design elements and uncompromising service making it ideal for business and leisure travelers seeking a stylish but unpretentious environment." ... more less
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- Also Known As:
- Quest Hotel And Conference Center - Cebu Cebu Island/Cebu City