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“An Affordable Hotel with Good Service” 4 of 5 stars
Review of Buena Vida Suites Capitol

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Buena Vida Suites Capitol
Cavite City, Philippines
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“An Affordable Hotel with Good Service”
4 of 5 stars Reviewed February 3, 2012

We stayed at this hotel for 1 night, January 29-30, 2012 after getting back from Moalboal, Cebu.
The reservation was made online through email and the staff was very quick in responding and to confirm our reservation.

When we got there, they just asked for the deposit slip and led us to our room, Deluxe Triple. The room is spacious enough, with wi-fi, tv + cable, hot and cold shower, pillos, blankets and extra pillows, towels and soaps. The room also has a mini bar with affordable items and a mini ref.

The staff were very helpful in terms of directions and recommendations.

  • Stayed January 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Mark Jason S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VerbenaPensionHouse, Director of Sales at Buena Vida Suites Capitol, responded to this review, October 30, 2013
Dear Guest,

In behalf of the Verbena family, thank you for staying with us ad for your valued feedback. Please be assured that we are seriously looking into your concerns and will certainly take the appropriate actions to improve our services.

Looking forward of hosting your stay again at Verbena Capitol Suites!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

22 reviews from our community

Traveler rating
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    4
    5
    2
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed December 10, 2011

Lousy service, food, room quality. Will not stay here again, nor recommend to anyone.

  • Stayed December 2011
    • 2 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank Denise R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VerbenaPensionHouse, Director of Sales at Buena Vida Suites Capitol, responded to this review, October 30, 2013
Dear Guest,

In behalf of the Verbena family, thank you for staying with us ad for your valued feedback. Please be assured that we are seriously looking into your concerns and will certainly take the appropriate actions to improve our services.

Looking forward of hosting your stay again at Verbena Capitol Suites!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Cebu City hotels

Cebu City, Philippines
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed September 3, 2011

My family stayed here for five days. Their staff were excellent. On our first day we went to the old Verbena Pension House for some confusion but the receptionist there assisted us to be transferred to the Suites which is just near. They paid the cab. The staff are friendly, warm and accommodating even the guard was so nice. We stayed in a room for four with two matrimonial beds, television, refrigerator and the best is the WIFI - very fast. Hot and cold shower was good. Room not too spacious. Room B10 was good far from the stairs near their complimentary water for a drink and coffee.

I only complained when we stayed at room B6 (we have to switch room because we went to Bohol) because of the toilet! I had to ask them to fix the flush and it took them half day to do it. Then there was no water for one entire night. That was bad. But still thier sta ff was great. We're going back there to stay in December.

  • Stayed August 2011, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Maureen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VerbenaPensionHouse, Director of Sales at Buena Vida Suites Capitol, responded to this review, October 30, 2013
Dear Guest,

In behalf of the Verbena family, thank you for staying with us ad for your valued feedback. Please be assured that we are seriously looking into your concerns and will certainly take the appropriate actions to improve our services.

Looking forward of hosting your stay again at Verbena Capitol Suites!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Buena Vida Suites Capitol

Property: Buena Vida Suites Capitol
Address: 79 Don Gil Garcia St., Cebu City 6000, Philippines (Formerly Verbena Capitol Suites)
Location: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #24 of 54 Specialty Lodging in Cebu City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Buena Vida Suites Capitol 3*
Number of rooms: 35
Reservation Options:
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Also Known As:
Buena Vida Suites Capitol Cebu Island/Cebu City

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