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“Cozy place and friendly management”

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Diamond Suites & Residences
Ranked #27 of 91 Hotels in Cebu City
Reviewed June 7, 2012

Stayed at this place when I got invited as a speaker for a bloggers summit. Clean room, filling breakfast buffet, and good wifi service.

Room Tip: None that I could think of as my past 3 bookings were all good ones.
  • Stayed: June 2012, traveled on business
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3  Thank janettetoral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (229)
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180 - 186 of 229 reviews

Reviewed May 30, 2012

I have travelled a lot and was a little apprehensive about my first stay in Cebu and the choice of a value hotel was a real challenge and a guess.
The Diamond is the "happiest hotel" I have stayed in ...it has everything you want in terms of facilities and location BUT most importantly it has a "heart" in its wonderful staff.....they really make you feel at home, special and secure.
Greg the manager and his frontline staff Bjanesha,Mary Jane,Kristine, Chrislene. Jeff and Jumar are simply the best and cant do enough for you....beautiful people.
Diamond has a great outdoor restaurant area just above street level...agreat area for viewing and watching Cebu life....and it is here that you will be treated and attended to by more wonderful staff in Sweetie and Mitch.
Yes the Diamond is great value in every respect....close to everything and has a fine swimming pool upstairs. I would not hesitae to recommend this hotel to anybody.

  • Stayed: May 2012, traveled on business
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3  Thank Loyalmarch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 4, 2012

My wife and I stayed at the Diamond for one night on a business trip. The check in went smoothly and the porters were very helpful.

The room was a little smaller than I was expecting although it was clean and comfortable. The room has a flat screen tv, limited cable tv,coffee service in the room, a refrigerator with some drinks for sale and some snacks for sale on the counter. The bathroom was nice and clean. Only towels, no wash cloths in the room.

The buffet breakfast was standard for Cebu lower priced hotels with an omelette station, various meats, rice, bread, fruit, etc. Not elegant but adequate. The food in the restaurant is also good but a mall is fairly close by if you want to explore other restaurants.

I liked the hotel and would stay again.

Room Tip: Ask for a room that has a view of the street, or just a view. Many of the rooms just have other roo...
  • Stayed: May 2012, traveled on business
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1  Thank Ken B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 1, 2012

We stayed here for a few days in February 2012. The hotel is about 10 mins walk away from the ayala mall. Its a bit small but it has the cozy atmosphere. The rooms are clean. Breakfast is buffet though with limited offerings unlike in the big hotels in the area like marriott and radisson blu. The staff are friendly, we didnt have a hard time in getting our requests. the guard are also helpful, they would be the first to ask if we need a cab.

The hotel is not so popular in the area so we had to remember its address for the cab drivers. Food is good enough for the price of the hotel rooms.

Room Tip: Ask to hotel staff to give you the room with the view of the road since the other side is just a wal...
  • Stayed: February 2012, traveled on business
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Thank Nette815
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2012

We needed a spot to overnight on our way from Hong Kong to Bohol. The Diamond Suites was a welcome refuge in an otherwise not particularly appealing city. After travelling dark streets we were pleasantly surprised when our cab pulled up to a brightly lit and welcoming hotel. We received good service and had a reasonable sleep in fairly average, albeit clean, rooms. The staff was very attentive and arranged for a cab to the ferry in the morning. Breakfast was included and the cost was very reasonable. Also, there is a large mall across the street where we could grab a meal.

  • Stayed: April 2012, traveled with friends
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1  Thank Lynn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 1, 2012

I could say a lot since I eventually stayed in 4 rooms in my time here, but in the end the manager did give me a fair deal so I won't say everything that went wrong. The hotel is in a great location, literally opposite the biggest mall in Cebu. It feels modern and the rooms are okay but as per my other hotel in Cebu, the air con units are noisy and if the bed is positioned under them...bad deal...cold wind on the face all night. The breakfast is okay, and the restaurant area isnt great for ambience. The design of the stairwell means that the entire hotel is penetrated by a huge hole through the middle so noise is carried throughout the building. Doors slamming in corridors was a major irritation. Also the pool is great on the 6th floor but it seemed to be constantly in use by residents who live in the condos on the 5th and 6th floor.

Stayed: February 2012
2  Thank Tris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 20, 2012

The rooms are spacious and clean, while the location is good. Although they have several amenities, some of the services still need polishing, particularly in customer care. The maintenance guy had to come to my room several times to check on my air con, the TV cable, and the internet connection. But I like the toilet because it's clean and well-maintained.

  • Stayed: February 2012, traveled on business
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1  Thank writeonthespot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Diamond Suites & Residences

Address: #8 Apitong cor. Escario Street, Cebu City, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #27 of 91 Hotels in Cebu City
Price Range: $33 - $65 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Diamond Suites & Residences 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Diamond Suites & Residences Hotel Cebu City
Diamond Suites And Residences
Diamond Suites & Residences Cebu Island/Cebu City

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