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10 - 15 of 742 reviews
Reviewed May 10, 2019 via mobile

We stayed for 2 nights. The staff was very helpful, friendly and professional. They have a band playing at the top terrace almost every night. The dinner atmosphere and the view are beautiful. The food was great aswell as the cocktails :)

Date of stay: May 2019
Trip type: Traveled as a couple
Thank Vedra R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EdTongco, General Manager at Harolds Hotel, responded to this reviewResponded 4 weeks ago

Dear Vedra R,

Greetings from Harolds Hotel!

We are grateful to you for choosing Harolds Hotel as your temporary abode. Thank you for your great review, it means a lot to us knowing that our efforts did not go unnoticed. Please know that we are delighted to have been a part of your wonderful experience here in Cebu. Harolds Hotel takes pleasure in being of service to you and making sure that you get the best service there is to offer.

Looking forward to seeing you again soon!


Yours in service,

Ed Tongco

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 5, 2019

I stayed in Harold´s two times on my way to Bohol Island and back. Had an excellent experience there, especially at the Rooftop restaurant and Bar. Smooth music during the week, good food and extraordinary service by Owen and his team. If you come to Cebu City, stay there, you will like it!

Date of stay: January 2019
  • Trip type: Traveled solo
    • Location
    • Cleanliness
    • Service
Thank noc1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EdTongco, General Manager at Harolds Hotel, responded to this reviewResponded May 5, 2019

Dear nczerwinski,

Greetings from Harolds Hotel!

We are grateful to you for choosing Harolds Hotel as your temporary abode. Thank you for your great review, it means a lot to us knowing that our efforts did not go unnoticed. Please know that we are delighted to have been a part of your wonderful experience here in Cebu. Harolds Hotel takes pleasure in being of service to you and making sure that you get the best service there is to offer.

Looking forward to seeing you again soon!


Yours in service,

Ed Tongco

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 2, 2019 via mobile

Pros...well trained friendly staff...big spread buffet breakfast with fruits.. breads... congee... meat loaf/ham leg... omelets...fresh greens.. Etc.. split type powerful Aircon... quality comfortable bed... Good location... penthouse bar...

Cons... Rubber slippers @ 40.00...

Will stay again...

Date of stay: May 2019
Trip type: Traveled on business
Thank Bennymla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EdTongco, General Manager at Harolds Hotel, responded to this reviewResponded May 2, 2019

Dear Bennymla,

Warm regards from Harolds Hotel!

Thank you for a very positive feedback. It is through comments like these that our efforts in lending an extra mile is recognized and that it gives us direction on where to improve. We appreciate the gesture of taking a time out of your busy schedule just to share your experience with us.

We will be taking your word that you have really enjoyed your stay.Looking forward to having you back at Harolds. Rest assured you will always experience the superb service you deserve!

Yours in service,

Ed Tongco
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 15, 2019 via mobile

We stopped at this hotel whilst on holiday in the Philippines. What a really good friendly hotel it is. The staff were very attentive particularly in the restaurant. In particular Lavinia, Aaron and the Omelette chefs. They cared for your every requirement by seeking to serve you even though it was a buffet breakfast of extensive variety and quantity. The rooms are a good size and extremely clean. The front desk staff are always willing to answer any questions. The only thing that prevents me giving this hotel top marks is it's unfortunate lack of a swimming pool as I don't think there is any place to build one.

Date of stay: April 2019
Trip type: Traveled as a couple
Thank united01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EdTongco, General Manager at Harolds Hotel, responded to this reviewResponded April 15, 2019

Dear united01,

Warm regards from Harolds Hotel!

Thank you for a very positive feedback. It is through comments like these that our efforts in lending an extra mile is recognized and that it gives us direction on where to improve. We appreciate the gesture of taking a time out of your busy schedule just to share your experience with us.

We will be taking your word that you have really enjoyed your stay.Looking forward to having you back at Harolds. Rest assured you will always experience the superb service you deserve!

Yours in service,

Ed Tongco
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 13, 2019 via mobile

Have to start with the staff as the service throughout was exceptional. From reception to restaurant everyone we met was friendly and efficient - thank you guys! The hotel is smoker friendly and theres a nice rooftop bar for us rather than the end of the driveway or a schmatty corner. The room was a good size, clean and the bath was a normal sized not one of the mini versions ;) The restaurant was super with the head chef there for every sitting and with an excellent range of foods for local and international guests. Will definately stay again and would highly recommend.

Date of stay: April 2019
Trip type: Traveled on business
Thank Incey W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EdTongco, General Manager at Harolds Hotel, responded to this reviewResponded April 15, 2019

Dear Incey W,

Greetings from Harolds Hotel!

We are grateful to you and your group for choosing Harolds Hotel as your Seminar and accommodation. Thank you for your great review. Please know that we are delighted to have been a part of your wonderful experience here in Cebu. Harolds Hotel takes pleasure in being of service to you and making sure that you get the best service and accommodations in Cebu.

Looking forward to seeing you again soon!


Yours in service,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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