We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (346)
Filter reviews
346 results
Traveler rating
87
149
65
20
25
Traveler type
Time of year
LanguageAll languages
More languages
87
149
65
20
25
Show reviews that mention
All reviewsayala mallbreakfast buffetjunior suitewalking distancerooms are clean and comfortablesmall gymwifi connectionqueen size bedshower roomhome away from homerestaurant stafflechonavilatummyhousekeepingbellmansofa
Filter
Updating list...
272 - 277 of 346 reviews
Reviewed December 7, 2012

We're stranded at Cebu due to typhoon Pablo. I picked this hotel this because it's near Ayala mall (3 minutes walk) and they have a nice review, we stayed here for 2 nights (Dec 3-5). We got the executive room. It was big and clean. The staffs are friendly and very accommodating, and patiently give us directions we're to buy the best lechon in town. They have buffet breakfast, the choices are minimal but as what Brian G said "pretty decent breakfast". Their housekeeping and room service will attend your needs in a jiffy. There's wifi and it's free.The only thing i don't like about this hotel was the bed. It was hard...my back hurt when i woke the following morning. I slept on the couch on the following night. :-(

  • Stayed: December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank the_traveller28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2012

And I mean it; just ok. Big comfortable room, but street noise was crazy. We had a room on the fourth floor and still could hear the sounds of the street all night. I got in late that night and after a 19 hour flight I didn't much care. Nice little bistro-type restaurant that provided a pretty decent breakfast the next morning.

Stayed: October 2012
2  Thank Brian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabrielle T, Public Relations Manager at Hotel Elizabeth Cebu, responded to this reviewResponded November 14, 2012

Dear Brian G,

Thank you for choosing Hotel Elizabeth Cebu, and also for taking the time to review our hotel. We are pleased that you think our rooms spacious and comfortable. It is unfortunate about the noise from outside. We are situated in one of Cebu's busiest business districts so it is usually very busy at any time of the day or night. However, we are working on finding a way to reduce the noise. We hope you can bear with us while we solve this. We hope to have the pleasure of your patronage once more in the future.

Grow with us,
Gabrielle Talan
Corporate PR Officer

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 6, 2012

Hotel Elizabeth is a great value hotel, new, clean and located near Ayala Centre. Staff are friendly and accommodating. Wifi is free and easily available. Quiet hotel at night, ideal for business travellers who wants a good rest and not have the noisy & rowdy entertainment joints

  • Stayed: October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Sungimann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabrielle T, Public Relations Manager at Hotel Elizabeth Cebu, responded to this reviewResponded November 14, 2012

Dear Sungimann,

Warm greetings from Hotel Elizabeth Cebu! Thank you so much for choosing to stay with us, and for your kind words. We are pleased that you enjoyed your stay, and we hope you can consider us once more in the future.

Grow with us,

Gabrielle Talan
Corporate PR Officer

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 31, 2012

We picked this hotel because the room we chose online (which had a queen sized bed and single bed, perfect for our family with small kids) seemed to offer the best value for money as compared to say, the Radisson. Fortunately, we were not disappointed. Our room was super clean, comfy, well maintained, and just perfect for our 4-day getaway. For Php4800 (around USD110) per night, you get close to practically all the comforts of a 5-star hotel. The only things missing were a mini bar (which we didn't mind, anyway) and a kettle for boiling water (you could borrow one from housekeeping for the entire duration of your stay). There's room service that offers delicious and affordable food items. The hotel also has a modest gym and a spa. Breakfast was included in our rate. Not a super luxurious spread, but more than enough to fill your tummy -- there's a bread and salad station, porridge, rice, and the usual fare like sausages, bacon, adobo, fish, beef steak, plus cereals, fruits, milk, and coffee. And I must say something about the staff's warm and generous service. Everyone was just really nice to us. Housekeeping always attended to our requests (extra rolls of tissue, change of bath mat, etc.) really quickly, plus the doormen were consistently super fast and ready to call on taxis for us. And they never made you feel like you were obligated to leave them tips, too.

Getting around was a real breeze, since taxis are always readily available outside the hotel (and all around Cebu, for that matter). Ayala Center Mall is just a 5-minute walk away, although for the times when we were carrying a lot of things or when the kids were tired we just opted to take the taxi, which cost a very cheap Php50 (a little over USD1) one-way -- a very small price to pay if you want to save your sanity from whining kids! Taxi drivers in Cebu are also extremely honest and friendly, wish I could say the same for those in Manila!

For sightseeing the hotel can also arrange for you a private taxi to take you around, you can opt to pay Php3,000 for an 8-hour tour or Php1,500 for 3 hours. You can tell the driver to take you around anywhere in Cebu -- like the beaches, Magellan's Cross, Basilica of the Sto. Niño, Lapu-Lapu Shrine, Skywalk at Crown Regency, ancestral houses, etc. The food is delicious and super cheap in Cebu too.

Some minor things I didn't like about the hotel... the room has free wifi but the signal was almost always slow and wonky. You will end up not being able to use it most of the time. The airconditioning in our room was also a bit warm -- for some reason you couldn't adjust the temperature above 22C. Shower pressure is also so-so, and there's no tub, just a shower stall. I was also disappointed that the hotel didn't have a pool for those afternoons when you just want to laze by a poolside, you know? Our fault for not researching too well on that note, though. So if your main objective for visiting Cebu is to enjoy the beach, swim at a pool or be surrounded by nature 24/7, this hotel is not for you. Cebu has plenty of resorts for that. But this hotel is definitely perfect for those who want to stay in the city, be close to the financial/commercial districts, be accessible to popular sightseeing spots, and at the same time enjoy clean and comfortable accommodations and wonderful service at a friendly price.

  • Stayed: October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank browneyedgirlManila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 16, 2012

Had an emergency trip to Cebu and had a friend book for us. Checked in at 11PM and had a corner room assigned. Check in was quick and easy. Lobby was clean enough with a bar/cafe open until midnight. Walking distance to a nearby 7-11 for a quick midnight bite after an impromptu late night flight.

Up the lifts, the floor (7th) had a musty smell which was also smelled in the room. Smell left after a few minutes with the A/C on. Room adequate in size. Beds were a little too firm, but comfy enough. Bathroom was fairly large, but the amenities were severely wanting. Had to buy soap and shampoo at the 7-11 as the ones provided by the hotel were of poor quality.

Breakfast was forgettable, but since it was included in the rate, I switch my GI system to volume receptor mode.

Location was top notch as it was walking distance to the Ayala Mall, Perpetual Succour Hospital and taxis are abundant (and HONEST) so getting around was easy.

Would consider staying here but will bring my own soap and shampoo...

  • Stayed: October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank viajeroManila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabrielle T, Public Relations Manager at Hotel Elizabeth Cebu, responded to this reviewResponded October 19, 2012

Dear viajeroManila,

Thank you for your review. On behalf of Hotel Elizabeth Cebu, I am glad that you had a fairly good experience staying with us.

I have forwarded your comment regarding our amenities and the scent on the 7th floor to management. Please be assured that we are working to rectify this.

We hope you can consider making us your home in Cebu once more in the future, and allow us to make up for any shortcomings from your past experience at our hotel.

Grow with us,


Gabrielle Talan
Corporate PR Officer
Fersal Hotel Group

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews