The price and location seemed right, so we booked this hotel. The location is right across from the Santo Nino Basilica and Magellan's Cross, so it was easy to see these two major sites of Cebu. And there seems to be a constant queue of taxis out front to take you anywhere else you want to go. But location isn't everything! The front desk staff was polite yet very cold, I did not feel comfortable talking to them and didn't realize I had to leave cash deposit during checkin (returned upon checkout) even though my room was paid in full during the reservation process. I also don't understand hotels that offer Wi-Fi in the lobby but not in the rooms...why not? We have already paid to sleep there, why must we hang out downstairs in a crowded lobby to check our email? Is it because the room is very sterile so we wouldn't want to stay there anyway except to sleep? The water in the bathroom was also a problem, as others have noted, with very weak water pressure, which made it a chore to shower. And when we wanted to check out, we called downstairs for help with our bags but after 15 minutes when no one showed, we ended up going down on our own. Luckily, one of the housekeeping staff happened to be walking by as we entered the hallway, so she helped us get our suitcases into the tiny elevator. We only stayed a night in this hotel, but that one night was more than enough!
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- Also Known As:
- Sampaguita Suites-Plaza Garcia Location Hotel Cebu City
- Sampaguita Suites-Plaza Garcia Cebu Island/Cebu City