I stayed here a few years ago when this place first opened and it was great. I'm back 8 years on, and things have certainly bedded in a bit.
Overall service is still great and the place has a bit of a 'wow factor', thanks to its impressive lobby and well appointed rooms.
However, familiarity can breed contempt, and they need to stay on top of this. Found a cigarette burn in my bedding (non-smoker in a non-smoking room), and it really is time for all the linen and towels to be replaced - they are knackered. Front desk informed accordingly, so see what happens.
Also note - I didn't book breakfast with my room, but was offered it at a lowered rate, so decided to give it a try. Be aware you will walk over 30 meters to get around all the different stations. If you got hot food first, it will be cold by the time you make it back to your seat, such is the wide distribution.More
- Free Wifi
- Free parking