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Radisson Blu Cebu
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Reviews (3,712)
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2,976 - 2,981 of 3,712 reviews
Reviewed October 16, 2012

Exceptional hotel in a city of limited options in this price range. Done very well and stunning.
Stay here regularly - just one thing that annoys me, there's never a complimentary upgrade, even as a club cardholder and a regular visitor. As a regular traveller, it's always great to be offered a free upgrade and, while it's not expected, here it is never given, even when the hotel is under occupied. Slightly disappointing on that front.

Stayed: October 2012, traveled on business
1  Thank SEABoys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyle L, General Manager at Radisson Blu Cebu, responded to this reviewResponded October 17, 2012

Dear SEABoys,

Thank you for your kind review. We are delighted to know that you are happy with our product. Your comments are well noted and we will revisit what we can do to delight you even further during your next stay.


Best Regards,


Lyle Lewis
General Manager - Radisson Blu Hotel Cebu
Vice President - Philippines and Japan, Carlson Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 15, 2012

What a great place. Never expected this.

Quality and professionalism on everything. The hotel lobby is spectacular! Just beautiful and almost over whelming. I love this hotel. It is just unbelieveable. You have to visit this hotel.

Everything about this hotel is world class, first class, from simple things like asking the staff questions, needing room service, an extra pillow, directions, anything you need it is taken care of.

Excellent in house/hotel restaurant. Buffet for breakfast and lunch is fantastic. If any one ever complained about anything here, other than it is probably one of the best hotels they have ever been in. Then they are just stupid. There is nothing that you could complain about other than you have to leave!

I had a business conference for my company here in March of this year. WOW!!!!!!!!!

Many thanks.

V/r,

James E. Whitt

Room Tip: Great location. Go out of the lobby, turn right, you are not facing a large shopping mall. Enjoy!
  • Stayed: March 2012, traveled on business
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1  Thank jewhitt1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyle L, General Manager at Radisson Blu Cebu, responded to this reviewResponded October 17, 2012

Dear Jewhitt1,


Your comments have made our team truly happy. We have been making constant upgrades in our food and beverage product and service and it is heart-warming to know that it is translating to your satisfaction. We beam with pride when we learn of memorable experiences from our guests. We hope to welcome you back to Radisson Blu Hotel Cebu soon.


Best Regards,


Lyle Lewis
General Manager - Radisson Blu Hotel Cebu
Vice President - Philippines and Japan, Carlson Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 11, 2012

5 Star Hotel with the true meaning of it. Spacious room and easy acess to large mall across the street. Friendly staff and magnificent Resident Jazz Band. Food was excellent, also Barbeque at open area bar in the evenings. Will definately saty at same when again in Beautiful Cebu.

  • Stayed: December 2011, traveled as a couple
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2  Thank Norman177
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyle L, General Manager at Radisson Blu Cebu, responded to this reviewResponded October 17, 2012

Dear Norman177,

Please accept our sincerest thanks for your kind comments. We now have an array of bands playing different genres nightly at the lobby lounge. Do come back to enjoy more good music with us. We are absolutely thrilled to know that you enjoyed our barbecue at the Pool bar. We look forward to welcoming you back soon.


Best Regards,


Lyle Lewis
General Manager - Radisson Blu Hotel Cebu
Vice President - Philippines and Japan, Carlson Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 10, 2012

Our office usually books us in Radisson whenever we are in Cebu. I've stayed in this hotel 3x in the last 18 months and I have noticed the significant improvements especially in the internet connection. I usually complete the survey sheet after my stay and I can't help but notice that the management listens to the comments of the guests.

The hotel definitely has spacious rooms compared to Marriott Cebu. They have wide choices in the breakfast buffet (you'll definitely skip lunch after), good security (you need a key card to access the guest floors). The lounge at the club level had all day refreshments and served various alcoholic drinks and food during cocktail hour. They even served a hot plate of bite size steaks and grilled seafood. We ended up not going out for dinner because we were stuffed.
The beds are really comfortable and big.
As I mentioned the internet connection has vastly improved last August compared to my stay last February.
The pool was huge and the gym was equipped with modern equipment.

Will definitely come back

  • Stayed: August 2012, traveled on business
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2  Thank Mie22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyle L, General Manager at Radisson Blu Cebu, responded to this reviewResponded October 17, 2012

Dear Mie22,

It is comments like yours that make our job such a rewarding one. Management does take the time to carefully consider each guest’s comments and act on things that we can improve on, this is a commitment that we make, as part of Radisson Blu’s 100% guest satisfaction campaign. We are happy to know that you enjoyed the services at the lounge, the gym and have recognized that we have worked on providing good internet for our guests throughout the rooms and public areas. Looking forward to welcoming you back to the hotel soon.


Best Regards,


Lyle Lewis
General Manager - Radisson Blu Hotel Cebu
Vice President - Philippines and Japan, Carlson Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 6, 2012

This was our 3rd stay at the Radisson BLU Cebu. What an absolute gem of a hotel located in the Philippines. The entrance and lobby is both stunning and relaxing. Staff are friendly and attentive. They remember us every time. Rooms are clean, comfortable, quiet and well appointed. Lighting in the room is nice but it can be a bit overlit as there are no dimmers. The rear courtyard and pool facilities are really something to take advantage of while you are there. A huge bonus for this hotel is being located directly adjacent to the wonderful SM City Cebu shopping mall. Its easy to get a taxi in this area and it feels safe in the immediate area around the hotel and mall. It is located in the port area so better to not venture out too far walking on your own, grab a taxi they are so affordable. The Feria restaurant offers a large and tasty buffet daily, but the only disappointing thing is that it is fairly high priced,even by western standards. But do eat there at least once as a treat. You will love this hotel! Our fourth stay is booked for November.

Room Tip: South side has a great view of the harbour area.
  • Stayed: August 2012, traveled as a couple
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1  Thank Corey P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyle L, General Manager at Radisson Blu Cebu, responded to this reviewResponded October 9, 2012

Dear Corey P,


Thank you for your kind comments and we look forward to welcoming you back to the Radisson Blu Hotel Cebu.



Best Regards,


Lyle Lewis
General Manager - Radisson Blu Hotel Cebu
Vice President - Philippines and Japan, Carlson Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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