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“Just stunning!”
Review of Radisson Blu Cebu

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Radisson Blu Cebu
Ranked #1 of 92 Hotels in Cebu City
Certificate of Excellence
Reviewed October 15, 2012

What a great place. Never expected this.

Quality and professionalism on everything. The hotel lobby is spectacular! Just beautiful and almost over whelming. I love this hotel. It is just unbelieveable. You have to visit this hotel.

Everything about this hotel is world class, first class, from simple things like asking the staff questions, needing room service, an extra pillow, directions, anything you need it is taken care of.

Excellent in house/hotel restaurant. Buffet for breakfast and lunch is fantastic. If any one ever complained about anything here, other than it is probably one of the best hotels they have ever been in. Then they are just stupid. There is nothing that you could complain about other than you have to leave!

I had a business conference for my company here in March of this year. WOW!!!!!!!!!

Many thanks.

V/r,

James E. Whitt

Room Tip: Great location. Go out of the lobby, turn right, you are not facing a large shopping mall. Enjoy!
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  • Stayed: March 2012, traveled on business
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1  Thank jewhitt1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyle L, General Manager at Radisson Blu Cebu, responded to this reviewResponded October 17, 2012

Dear Jewhitt1,


Your comments have made our team truly happy. We have been making constant upgrades in our food and beverage product and service and it is heart-warming to know that it is translating to your satisfaction. We beam with pride when we learn of memorable experiences from our guests. We hope to welcome you back to Radisson Blu Hotel Cebu soon.


Best Regards,


Lyle Lewis
General Manager - Radisson Blu Hotel Cebu
Vice President - Philippines and Japan, Carlson Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,871 - 2,877 of 3,586 reviews

Reviewed October 11, 2012

5 Star Hotel with the true meaning of it. Spacious room and easy acess to large mall across the street. Friendly staff and magnificent Resident Jazz Band. Food was excellent, also Barbeque at open area bar in the evenings. Will definately saty at same when again in Beautiful Cebu.

  • Stayed: December 2011, traveled as a couple
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2  Thank Norman177
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyle L, General Manager at Radisson Blu Cebu, responded to this reviewResponded October 17, 2012

Dear Norman177,

Please accept our sincerest thanks for your kind comments. We now have an array of bands playing different genres nightly at the lobby lounge. Do come back to enjoy more good music with us. We are absolutely thrilled to know that you enjoyed our barbecue at the Pool bar. We look forward to welcoming you back soon.


Best Regards,


Lyle Lewis
General Manager - Radisson Blu Hotel Cebu
Vice President - Philippines and Japan, Carlson Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 10, 2012

Our office usually books us in Radisson whenever we are in Cebu. I've stayed in this hotel 3x in the last 18 months and I have noticed the significant improvements especially in the internet connection. I usually complete the survey sheet after my stay and I can't help but notice that the management listens to the comments of the guests.

The hotel definitely has spacious rooms compared to Marriott Cebu. They have wide choices in the breakfast buffet (you'll definitely skip lunch after), good security (you need a key card to access the guest floors). The lounge at the club level had all day refreshments and served various alcoholic drinks and food during cocktail hour. They even served a hot plate of bite size steaks and grilled seafood. We ended up not going out for dinner because we were stuffed.
The beds are really comfortable and big.
As I mentioned the internet connection has vastly improved last August compared to my stay last February.
The pool was huge and the gym was equipped with modern equipment.

Will definitely come back

  • Stayed: August 2012, traveled on business
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2  Thank Mie22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyle L, General Manager at Radisson Blu Cebu, responded to this reviewResponded October 17, 2012

Dear Mie22,

It is comments like yours that make our job such a rewarding one. Management does take the time to carefully consider each guest’s comments and act on things that we can improve on, this is a commitment that we make, as part of Radisson Blu’s 100% guest satisfaction campaign. We are happy to know that you enjoyed the services at the lounge, the gym and have recognized that we have worked on providing good internet for our guests throughout the rooms and public areas. Looking forward to welcoming you back to the hotel soon.


Best Regards,


Lyle Lewis
General Manager - Radisson Blu Hotel Cebu
Vice President - Philippines and Japan, Carlson Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 6, 2012

This was our 3rd stay at the Radisson BLU Cebu. What an absolute gem of a hotel located in the Philippines. The entrance and lobby is both stunning and relaxing. Staff are friendly and attentive. They remember us every time. Rooms are clean, comfortable, quiet and well appointed. Lighting in the room is nice but it can be a bit overlit as there are no dimmers. The rear courtyard and pool facilities are really something to take advantage of while you are there. A huge bonus for this hotel is being located directly adjacent to the wonderful SM City Cebu shopping mall. Its easy to get a taxi in this area and it feels safe in the immediate area around the hotel and mall. It is located in the port area so better to not venture out too far walking on your own, grab a taxi they are so affordable. The Feria restaurant offers a large and tasty buffet daily, but the only disappointing thing is that it is fairly high priced,even by western standards. But do eat there at least once as a treat. You will love this hotel! Our fourth stay is booked for November.

Room Tip: South side has a great view of the harbour area.
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  • Stayed: August 2012, traveled as a couple
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1  Thank Corey P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyle L, General Manager at Radisson Blu Cebu, responded to this reviewResponded October 9, 2012

Dear Corey P,


Thank you for your kind comments and we look forward to welcoming you back to the Radisson Blu Hotel Cebu.



Best Regards,


Lyle Lewis
General Manager - Radisson Blu Hotel Cebu
Vice President - Philippines and Japan, Carlson Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 5, 2012

The hotel is very clean and was definitely a premium property. The service at the front desk was very good with very easy check-in, check-out and money exchange. The rooms were impressive and surprisingly large. I stayed here for business but would have happily stayed here on a vacation. A nice perk you rarely see overseas was that access to the internet was included with your room with no extra charge. The room also had 3 or 4 wall sockets that accommodated ALL types of plugs. Even though I carry a converter it was nice to not need one AND be able to charge multiple devices at once. (I am from the US) I did not have time to sue the pool but it looked like a very nice area to spend some time. The breakfast buffet was excellent having a great selection and being of high quality. Unlike several other buffets I have had across South East Asia, not only were the selections plentiful, but they were all things I could/would eat! A great stay though I wish I had more time there.

  • Stayed: September 2012, traveled on business
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Thank EndlessCaravan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyle L, General Manager at Radisson Blu Cebu, responded to this reviewResponded October 9, 2012

Dear EndlessCaravan,


Thank you for your kind comments. You will be delighted to know that the Free Internet service can be found in all Radisson Blu hotels worldwide. We at the Radisson Blu understand the challenges of business travelers and this service for us is a non-negotiable. We look forward to welcoming you back soon.



Best Regards,


Lyle Lewis
General Manager - Radisson Blu Hotel Cebu
Vice President - Philippines and Japan, Carlson Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 5, 2012 via mobile

This is a great hotel to stay at when in Cebu since it is a stone's throw away from SM City Cebu, largest chain of super malls in the Philippines, that has everything you want and need. Aside from its proximity from SM, here are the other great stuff:

1. World-class Service - all the way from the door man, receptionist, housekeeping and other hotel staff. You really feel welcome as a guest.

2. Breakfast buffet - Winner!!! It has everything! Bread, pastries, fruits and fruit juices, yoghurt, maki, cheese, cold cuts and of course the regulars such as fried rice, egg station, bacon, pancakes and waffles. My favorite things are the Virgin Mary and Cafe latte. While other hotels just serve brewed, Raddison offers latte!

3. Room - spacious and clean. I love the oatmeal soap. :)

But there are still some things for improvement.
1. Slippers - looks old and used. Recycled?

2. Room lighting - complicated switches. You can't turn on and off per section of the room. Either everything on or off, either too bright or too dark. No mood lighting.

3. Bidet in toilet for convenience. :)

Will definitely stay in this hotel again during my next visit to Cebu.

  • Stayed: September 2012
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1  Thank maan101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyle L, General Manager at Radisson Blu Cebu, responded to this reviewResponded October 9, 2012

Dear Maan101,


Thank you for your review, we are glad to know that you enjoyed your stay at the Radisson Blu Hotel Cebu. Your constructive comments are most helpful, we will look into each one to ensure that all our guests get even better service when they stay with us,


Best Regards,


Lyle Lewis
General Manager - Radisson Blu Hotel Cebu
Vice President - Philippines and Japan, Carlson Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 2, 2012

The location is excellent - next to a big mall, with plenty of taxis, restaurants, within a hundred meters. If you want to experience local, there is a jeepney/bus station at the mall. It feels like a safe area. Not too far from the city center either. Also nearer the airport than most large hotels.
Hotel rooms usually have a view, and the building is high enough to be a landmark. The hotel facilities are excellent and the management is efficient.

Room Tip: If you get a high floor - there are views of the water or the mountains.
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  • Stayed: July 2012, traveled on business
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2  Thank R0sstheB0ss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyle L, General Manager at Radisson Blu Cebu, responded to this reviewResponded October 9, 2012

Dear R0sstheB0ss,

We are glad that you enjoyed your stay and thanks for the tip! You may also want to consider booking a room at the business club floors for a whole range of services and amenities to enjoy.


Best Regards,


Lyle Lewis
General Manager - Radisson Blu Hotel Cebu
Vice President - Philippines and Japan, Carlson Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Cebu

Address: Serging Osmena Boulevard | Corner Juan Luna Avenue, Cebu City 6000, Philippines (Formerly Radisson Blu Hotel Cebu)
Phone Number:
Location: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Cebu City
#1 Luxury Hotel in Cebu City
#1 Family Hotel in Cebu City
#1 Business Hotel in Cebu City
#1 Romantic Hotel in Cebu City
Price Range: $109 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Radisson Blu Cebu 5*
Number of rooms: 400
Official Description (provided by the hotel):
Cebu City hotel's location places guests close to beaches, shoppingLocated on Serging Osmena Boulevard at the corner of Juan Luna Avenue, this Cebu hotel places guests in the middle of the oldest city in the Philippines. Located just 500 metres from the International Port area, this South Pacific getaway proves to be the perfect starting point for exploring the island of Cebu and its 167 neighbouring islands. The Radisson Blu Cebu is situated just 11 kilometres from the Mactan International Airport. Cebu City offers various transportation options for travelers. The strategic location of the hotel provides easy access to public transportation. Metered taxis and local jeepneys are within easy reach to take visitors around the city. The ferry terminal is a convenient 10-minute walk from the hotel. ... more   less 
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Also Known As:
Radisson Blu Cebu Cebu Island/Cebu City

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