If there's one thing I really would commend about this hotel, it is their great staff- approachable, warm, and very prompt to the guests' requests and needs, Any hotel, no matter how luxurious and extravagant it is, if its staff does not know how to value their guests, would mean nothing. We stayed in this hotel just a month ago for four days and three nights. Though we arrived earlier than the agreed check in time, way ahead of other family members, they managed to fix our rooms in no time at all. We just ate our lunch out leaving our luggage in their safety and when we came back, our rooms were already prepared. Complimentary snacks were at once served. Water dispensers are found along the hallways and it really helped since we need not buy bottled water outside whenever we get back to the hotel in the evening. Everything else is commendable- clean toilet and bath, spacious bed, wifi connection, flat screen TV, a menu book if the guests opt to have food delivered from Jollibee, Chowking, McDonald;s, etc., a telephone unit that could connectng the guests not only within the hotel but also outside, and a readily available power generator in case of power interruption, which happened on our first night. If there's a single drawback I noticed in this hotel, I would say it is the less cold aircon in our room which we didn't bother anymore to bring to the attention of the staff. Nevertheless, we enjoyed our stay there, Good quality in a less price! :)
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- Also Known As:
- Gran Tierra Hotel Cebu City
- Gran Tierra Suites Cebu Island/Cebu City