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“Decent Hotel for the Family” 4 of 5 stars
Review of Hotel Pier Cuatro

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Hotel Pier Cuatro
Ranked #34 of 86 Hotels in Cebu City
manila
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Decent Hotel for the Family”
4 of 5 stars Reviewed February 8, 2013

Who says low accommodation rates means lousy service? No, not Hotel Pier Cuatro! Certainly they had placed a higher notch among budget hotels in terms of service.

Had stayed for two days with family last November during our transit to Bohol. Had initially chosen this hotel because it is just a stone throw away from the pier, the gateway to Bohol... Rooms were clean and beds were comfy... Air-conditioning and internet connection worked well..

Accommodation came with daily breakfast which offers decent selection everyday.

Front desk officers are exceptionally helpful in providing information from fastcraft schedules to contact numbers of places of interest in the area...

Noticed that they have appointed a smoking area at the second floor equipped with ventilators to keep the smoke out (a relief to both non smokers like us and those who smoke)...

They also have a reading nook with travel books and magazines... an effort to satisfy their patrons which we really appreciate...

Definitely our choice in our trip back to Cebu!

Room Tip: choose a room not facing the main street... The bar across the street had their sound volume control...
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank lakadko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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323 reviews from our community

Traveler rating
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    132
    70
    19
    14
See reviews for
56
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Lautrec, France
Level Contributor
211 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
4 of 5 stars Reviewed February 6, 2013

We stayed here for one night in we booked this hotel as it is near Pier 4 which we needed the following day.

The room was basic as was the breakfast but exactly what you would expect from a "budget hotel" that is not to say there was any problems, the staff were helpful and the service curtious.

This is why I give it a Very good as for a low cost option it actually was.

An ok option for one night.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank TC0241
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marikina, Philippines
Level Contributor
3 reviews
4 of 5 stars Reviewed January 31, 2013

Find this hotel that could be at par with the 5 stars. And what catches my attention is their "10 Commandments" of staying their hotel. The 10th commandment says, " Anybody caught smoking inside the facility will be asked to leave, but with no refund". That's how they love nature and the well being of the other guests.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Joneljan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anaheim, California
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed January 26, 2013

It has been a long time since I have seen service such as this. Everyone fromt he doorman to the front desk staff, to the staff at the breakfast buffet. Wow. I paid 950 pesos for a room with 2 twin beds (about $25). The room was decent and the internet actually works well (it doesn't in most other hotels out here). AC works well and bathrooms are good.

The food at the breakfast buffet was ok. There were eggs, corned beef, spaghetti, etc. The beds are a little small and not as comfortable as some hotels, but definitely tolerable and are worth the price. This is a great place if you are looking for a budget place to stay.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mississauga, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 9, 2013

All standard rooms have windows that open to the air conditioning shaft. So, when the window is open, the heat from the air conditioners in the shaft comes into the room. One night, there was a 4-1/2-hour brownout. The hotel does not have a backup generator. So, all the rooms became hot and stuffy. Since the windows open into the air condition shaft, no air would come into the room even when open. I know that generators cost money to install but a hotel's primary concern should always be the comfort of its customers.

  • Stayed December 2012, traveled with family
    • 2 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank jcoaro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1412, Guest Relations Manager at Hotel Pier Cuatro, responded to this review, January 11, 2013
Hi Sir, thank you for your review. I would just like to update you that we have acted on feedback like yours and and finally have installed a generator set 2 days ago which we are expecting to be operational by today (January 12, 2013). Thank you again for your feedback - rest assured we will continue working to improve our facilities and overall service to better serve our guests. :)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kaiserslautern, Germany
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed January 8, 2013

The hotel was nice inside but you weren't near anything but the port (handy if you are taking a ferry though). It might be nicer to be closer to the malls or some eating areas. I did have one complaint about the front desk though usually they were very helpful. We wanted to take a cab to the Dao temple and they gave us totally the wrong information (length of trip and price) so we ended up giving the cab driver far more than he deserved, maybe they work together....
The rooms were small (we were in a standard) and the air conditioner was really loud. Breakfast was good though and the staff helpful in the cafe.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank katherine_b20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reggio emilia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 8, 2013

Hotel pier cuatro is located near SM mall and close to the port.
There is many taxis all day long in front of the hotel.
There is a jeepney stop near the hotel that bring you to sm mall, colon or capitol.
Employer are very kind, always available, mainly Marril Mae is the best receptionist inside.
There is a restaurant open almost all the day.
The standard room is little, but cheap.
The superior room is great and more expensive.
The hotel is very clean.
There is a guardian 24hours every day.
Breakfast is complete, with fruit, rice, pasta, toast and strawberry.
Sometimes in the morning there is very much noise because many student sleep here.

I like this hotel and I will come back next time I will landed on cebu.

  • Stayed July 2012, traveled solo
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank max d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Pier Cuatro

Property: Hotel Pier Cuatro
Address: 3rd Avenue, North Reclamation Area | North Reclamation Area, Cebu City 6000, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #34 of 86 Hotels in Cebu City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Pier Cuatro 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Hotel Pier Cuatro Cebu Island/Cebu City

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