Due to the good reviews from tripadvisor, I book this hotel however there is something wrong from their website thus I called them up.
As we are 4 adults and 1 toddler, Miss Beth recommended the 2 bedroom suite that is huge and which is good for us coz we check in during holy week from March 28 to 30 so we just chill out at the hotel as everything is close so we just went to the churches.
Room – huge and got enough space. We got a living room and 2 separate bedrooms with attached toilets each.
Location – 3 to 5 mins walking distance to Ayala Mall and 10 to 15 mins by cab going to SM.
Customer Service – was good and help us out in our church tours =) Helped me as well to get a Yellow Cab Pizza number which is a wrong number and when I googled it I called another number and ask them to waived this off from my bill which they did.
Overall experience was good and was very pleased about their service as we always still inside our room.
Wifi – our living room has ample internet however in the room there’s none.
Food – ours includes buffet breakfast, not a big spread but its ample.
Downside: there is no pool but its ok, after 1 night our key card won’t work, good thing the cleaner is just nearby coz we are on the 6th floor.
A big downside are the glass windows coz its not safe for kids. Although its close, its a transparent window then you will automatically drop if accident happens. So we always make sure my baby will not go near the window.
I remembered also that some of the lights are not working and some of them are yellow light so its so dim.
Some of the cabinet walls are spoiled and the faucet and shower are coming off but despite of this our stay is great and value for money =)
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- Also Known As:
- Golden Prince Hotel & Suites Cebu Island/Cebu City