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“It is not as good as it was before :(”

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Gran Prix Hotel & Suites Cebu
Ranked #65 of 78 Cebu City B&B and Inns
Reviewed May 23, 2010

What happened to gran prix? I stayed here last September 2009 and I enjoyed the service. Stayed here again April 4, 2010 and everything just went wrong. The bellboy was not very helpful, won't even answer when asked, to think I was speaking to him in native language (bisaya in Cebu). The front desk lady was not very cheerful and in fact monotonous as if trying to make the necessary arrangements done and over with. The toilet flush wont work, the air condition was not working, it just blew a lukewarm air (just like fans do) . I am extremely disappointed and won't come back .

  • Stayed: April 2010, traveled as a couple
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1  Thank SeptemberSapphire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (104)
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77 - 83 of 104 reviews

Reviewed March 9, 2010

Stayed here in October 09' in a junior suite and it was great cause it had a window and was on the 4th floor. Just returned March 5th 10' and noticed the service has slipped markedly. Upon checking in i was told that my booking had been cancelled, i was like wtf? i booked 2 weeks prior on the net. Then the check in girl 'LEAH' told me i would have to wait 30 mins for a room to be cleaned, no prob so i waited and in that time she demand i pay p1700 for the junior suite which i had booked which i did.. After paying and waiting a length of time was led to a standard room right beside the front desk, this room was seriously like being in solitary confinement! No window and not big enough to swing a cat! BTW these rooms cost approx p1000! i complained then was told to wait another 30 mins while the more expensive and larger room that i booked would be cleaned! Would have been a nice windfall for the staff if i hadn't moved hey Leah! Other complaint is that alot of people smoke in the building although supposed to be non- smoking on the 4th floor i had to squash towels under the door in order to breath! Also last time i was here the room was serviced daily now u have to go and chase a janitor for a toilet roll or a towel! Other than that it is in a great location maybe too noisy. Will try elsewhere next time.

  • Stayed: March 2010, traveled solo
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1  Thank Chriso74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 8, 2010

In my books you have to compare the Diplomat Hotel around the corner and Grand Prix and Diplomat Hotel (every cabbie knows where it is in Ramos St ) wins hands down.

I walked into this place, the room stunk of cigarette smoke, dirty AC unit (even though it was a new split system) and NO WINDOWS. How inviting.

I was paying the SAME RATE even cheaper at Diplomat hotel. The trick is ask for the new wing up on the higher floors .. 6,7, 8th.. get views etc.

  • Stayed: January 2010, traveled solo
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2  Thank scumwatch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 4, 2010

Stayed here with my wife's brother whilst on a tour of bohol and cebu.
Great value, and new and clean and complimentary breakfast. and free wifi a must for iphone addicts!

Very good value for money. If going again would probably either stay in the province of cebu or bohol which are both beautiful.

The area can be a little sleazy at night but is right in the centre of cebu. Would not stay here with the family after seeing the area at night though.

  • Stayed: October 2009, traveled with friends
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1  Thank Colywobbles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2010

after one bad experiance at another hotel we called in the gran prix off the street had a look at the rooms from cheapest up decided on the junior suit 2 windows double aspect kingsized bed settea 19 inch flat screen telly bath tub air co and clean 2000 a night for 2 with plate breakfast nice room oh and mini fridge fualts no clothes hanging and only mirror in bathroom a bit noisy but central cebu and one gets used to the cars passing . best was the staff they were first class the girls on the counter and a young lad called eugine he was a star he kept the room first class clean and did it so quietly and whist we were out always saying good morning and have you had a nice day and do you nead anythink , i hope his employer reads this and realise that its lads like him that give your hotel a good name , the girls on the counter always said hello and even the gaurd on the enterance saluted me every time we went in and out , a good clean no nonsence hotel thankyou we will stay with them again .

  • Stayed: February 2010, traveled as a couple
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2  Thank englishmanaway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 27, 2010

hotel in great conveiant spot...food excellent...room always clean..staff very freindly,curtious and always went out of their way to help..they made a great rip excellent..thanks guys and girls..

  • Stayed: January 2010, traveled as a couple
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1  Thank happybPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 18, 2010

1) Conveniently located for my business trip and for my areas of interest

2) I arranged for my own transfer, from airport to hotel and vice versa. Cabs are easily available at the airport and in the hotel area

3) Booked on line, payed 10% of the room rate, the balance I settled when I checked-in, using my credit card

4) Minimal service, staff could be very much still improve.

5) Don't bother asking for a room with windows, they don't have one...they also don't have non smoking rooms. But their Toilet and Bath has proper ventilation

6) If you are on a leisure trip, there is somebody offering a tour at the ground floor. BTW, the reception is at the third floor

7) Coffee shop is at the second floor. Nice set up. Can't say much about the food. Just availed of my complimentary Continental Breakfast: Toast, Jam, Butter and Coffee

8) There are a lot of restaurants within the area. A small mall, is just across the street. They have a grocery, restaurants, fast food area, RTW stores, book store, etc...

9) Cleanliness of the room could still be improved. The T&B cleanliness is okay. the towels though are not white anymore, needs to be changed.

10) Bring your toiletries, they only provide soap and toothpaste (not of good quality)

11) Bring your sleepers too

  • Stayed: January 2010, traveled on business
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1  Thank valueplustraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Gran Prix Hotel & Suites Cebu

Address: Maxilom Ave | 3rd Floor Coast Pacific Business Center, Cebu City 6000, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Room Service
Hotel Style:
Ranked #65 of 78 B&Bs / Inns in Cebu City
Price Range: $19 - $38 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Gran Prix Hotel & Suites Cebu 3*
Number of rooms: 39
Official Description (provided by the hotel):
Gran Prix Econotel Cebu officially rolled out its red carpet to both foreign and local travelers, as the newest and most innovative econotel in Cebu. It's first in the Visayas, Gran Prix Econotel Cebu takes pride in its personalized, efficient and fast service, comfortable accommodation, affordable rates and perfect location. ... more   less 
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Also Known As:
Gran Prix Hotel And Suites Cebu
Gran Prix Hotel & Suites Cebu Cebu Island/Cebu City

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