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“Nice place for medium budgets”
Review of Verbena Hotel

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Verbena Hotel
Ranked #20 of 82 Cebu City B&B and Inns
Reviewed February 17, 2014 via mobile

The room is clean, big, and the quality is OK for the price. There is a breakfast buffet included, with average quality. The location is good, in a quiet street, and it is a 20 minutes walk to the Ayala centre.

Stayed: February 2014, traveled solo
1  Thank Miss K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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45 - 51 of 61 reviews

Reviewed February 7, 2014 via mobile

I checked-in to this hotel for our regular monthly meetings and I have no doubt why my boss always prefer to have us checked in this hotel. Its affordable,yet doesn't compromise comfort. They have a well-functioning aircon,hot and cold shower and a pleasant comforter good enough not to freeze you when you want to put your aircon full-blast. The attendants are also courteous and pleasing. They serve a buffet-breakfast which is I just so so.

Stayed: February 2014, traveled on business
Thank HotprinceJP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 19, 2013 via mobile

For the price, don't expect super modern facilities. It's just a decent and proper stay for a couple of days if you aren't too fussy.

Hot showers don't function well, but the rooms are generally clean. The staff are quite friendly and helpful, and it's in a pretty convenient spot near the circle. Wifi is available, and there's a rather basic complimentary breakfast buffet.

Stayed: December 2013, traveled with friends
1  Thank James C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 30, 2013

This place is great for short stays.
Although, some rooms are not that good with small space.
I'll still recommend this though if you're looking for cheap accommodation.
Service is above average.
Some of their receptionists seem to be discriminating.
I stay in hotels in two-ways - dress-up well and dress-up simple.
They seem to give more attention on those dressing up well.

  • Stayed: November 2012, traveled solo
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Review collected in partnership with this hotel
1  Thank jAndAdz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VerbenaPensionHouse, Director of Sales at Verbena Hotel, responded to this reviewResponded November 3, 2013

Dear Guest,

In behalf of the Verbena family, thank you for staying with us ad for your valued feedback. Please be assured that we are seriously looking into your concerns and will certainly take the appropriate actions to improve our services.

Looking forward of hosting your stay again at Verbena Pension House!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 7, 2013

Our group is mainly composed of 16 adults and 3 children..we were given the exact room for the group..staffs are very much accommodating and helpful for our hectic city tours..for the accommodation, we were charged per head but i think it is still very much cheap!if we will be permitted to come back in cebu, would still stay in this place!

  • Stayed: June 2013
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1  Thank alengdmd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VerbenaPensionHouse, Director of Sales at Verbena Hotel, responded to this reviewResponded October 30, 2013

Dear Guest,

In behalf of the Verbena family, thank you for staying with us ad for your valued feedback. Please be assured that we are seriously looking into your concerns and will certainly take the appropriate actions to improve our services.

Looking forward of hosting your stay again at Verbena Pension House!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 23, 2013

We were there last June 2012, with my officemates. Had booked one deluxe room and one twin room just add extra person. Stayed for a night, budget hotel for backpackers, water in shower is weak. My boss said it is good enough hotel. Near the Shamrock and Fuente circle.. The receptionist is accommodating. There is a free breakfast too..

  • Stayed: June 2012, traveled with friends
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Thank ygyann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VerbenaPensionHouse, Director of Sales at Verbena Hotel, responded to this reviewResponded October 30, 2013

Dear Guest,

In behalf of the Verbena family, thank you for staying with us ad for your valued feedback. Please be assured that we are seriously looking into your concerns and will certainly take the appropriate actions to improve our services.

Looking forward of hosting your stay again at Verbena Pension House!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 20, 2013

Me and my fiancee decided to stay at this pension since we were looking for an affordable accomodation in a hurry, so i will be quick with my review with my usual pros and cons method

PROS:
-Cheap, rooms as low as P850
-Room was clean, and comfortable to sleep in
-price you pay includes a breakfast buffet
-Pretty much walking distance to alot of places such as banks, restaurants and public
transportation


CONS
-Shower is basically just for show, not much pressure, you end up using the pail
-bathroom is tiny, and no division or curtain between shower area and the toilet/sink, so everything gets wet
-toilet is facing the wall so if you've got long legs, your knees are going to be hitting those walls
-Dont expect much for your buffet, remember the saying, "You get what you pay for" , the buffet consists of cheap fried faux-ham, scrambled eggs and rice and some kind of salad that looks like coleslaw, and you get a choice of either juice or coffee
-Front desk personnel are really not that how you'd say customer service oriented, they really dont go all out to make your stay as pleasant as possible, they're more focused on their idle chit chat with their own peers

Room Tip: -the closest bank is BPI, its walking distance - 2 places that I recommend to get a good meal and a...
See more room tips
  • Stayed: May 2013, traveled as a couple
    • Value
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2  Thank Bossmonkee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VerbenaPensionHouse, Director of Sales at Verbena Hotel, responded to this reviewResponded October 30, 2013

Dear Guest,

In behalf of the Verbena family, thank you for staying with us ad for your valued feedback. Please be assured that we are seriously looking into your concerns and will certainly take the appropriate actions to improve our services.

Looking forward of hosting your stay again at Verbena Pension House!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Verbena Hotel

Address: 584-A Don Gil Garcia Street | Capitol Site, Cebu City 6000, Philippines
Phone Number:
Location: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Free Breakfast Free Parking Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #20 of 82 B&Bs / Inns in Cebu City
Price Range: $15 - $47 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Verbena Hotel 2*
Number of rooms: 45
Official Description (provided by the hotel):
Verbena Pension House soon to be transformed into Verbena Hotel to continue bringing you the comforts of a home. Verbena's drive towards uncompromising excellence in customer service and accommodation springs from a history that had become pivotal to this customer-focused business. Verbena had its humble beginning on May 3, 1976 as a small makeshift eatery. "Cozy Nook" was located in the garage of Engr. Pedro Urgello's duplex residence along "Verbena Street," hence its name today. It served mainly taxi drivers trying to get hearty comfort food to get them through their daily grind. The dishes fish head tinola and caldereta were among the top sellers that drew attention to its customers. Eventually, the reputation of good and affordable food reached office workers of establishments within its vicinity who later made the place their regular eating place. Its popularity grew to gain the moniker "Back Han Palace" since it was located behind the former Great Han Palace restaurant. The proprietor, Justina T. Urgello, an insightful businesswoman and wife of Engr. Pedro Urgello, shelled out a meager amount about P 1,170 as capital for her small eatery which paid off when business boomed even more. Ten years later, in 1986, Mrs. Justina Urgello loaned P 150,000 from the bank for the construction of a 3-storey lodging house. This came about after her desire to open a safe, clean and affordable boarding/lodging house for medical students of the neighboring medical school. Mission: We commit to continuously offer excellent, convenient accommodation as well as quality and decent customer services to our valued guests. Vision To be recognized as best Pension House in Queen City of the South-Cebu. ... more   less 
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Also Known As:
Verbena Pension House Hotel Cebu City
Verbena Hotel Cebu Island/Cebu City

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