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“Good hotel lacks maintenance”

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Crown Regency Residences Davao
Ranked #46 of 52 Hotels in Davao City
Davao City, Philippines
Level Contributor
67 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Good hotel lacks maintenance”
Reviewed July 24, 2013

I have stayed in this hotel since it opened sometime in 2004. The last time I was here with my family was August 2012. Every time I am in Davao with my family for a longer stay I opt to stay in this hotel as it suits my travel needs. The villas are huge with own parking garage, good for big families. Excellent pool warmer and better for kids than any other swimming pools in any Davao hotels. It has functional small gym. A nice American themed cafe which opens 24hrs. The breakfast is very basic. Hotel staffs are polite and helpful. Free Wifi. The location is away from city centre of Davao with plenty of motels nearby.

UNFORTUNATELY, this hotel lacks maintenance. In my recent stay I find the rooms dirty and smelly. I have seen how this property deteriorated since it opened. I hope management will do something about it before it gets too late. Unless the maintenance of this hotel improves, I am not inclined to stay in this hotel again.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dabawenyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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128 reviews from our community

Traveler rating
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    25
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30
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Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Manila, Philippines
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 18, 2013

My partner and I stayed here for a week. The photos in the brochure are quite different from what I saw when I got there. The room is really quite small and the a/c is not really working well. The halls are narrow as well as the stairs. The only consolation to this is the staff and the service you get. They really looked after our needs and no extra charges for additional toilet papers! They clean the room thoroughly as well. The free breakfast was not bad at all, quite generous in giving choices as well.

My regret was I did not know about the other room choices of the hotel! Actually, it is not only a room but it has a kitchen wherein you can cook, if you are on making your own food, and a bigger fridge to stack your supplies. This is to my dismay. And so whoever is going to this place especially those who are with their families now you know that you have an alternative besides the traditional room accommodation.

Room Tip: Choose the later one I talked about!
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hzlvon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed June 29, 2013

I spent 6 nights here. Overall very good. No problems. No bugs, Stayed in standard room with 2 queen beds. New sheets and towels were provided daily. Jacuzzi wasn't hot though and internet was too slow for YM to work. Good breakfast and nice staff.

  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dave H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Level Contributor
112 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
Reviewed May 9, 2013

Floors had not been properly mopped in weeks, dirt everywhere. Plenty of cockroaches for everyone. Insects living in toilets. Two out of 3 AC units not functioning properly. Brown water from faucets and toilets. Coffee cups all dirty. Was in a "Family" unit that included garage, 2 bedrooms, kitchen and living room, 2 baths. (Paid $100 USD including service charge, no breakfast), but no dishes furnished. Left after one night.

Broken bathroom door. Refrigerator do would not shut right. Said they had no keys, so staff had to let us in room each time. Bad smelling bedding and pillows.

Hotel is on same property as a "Taxi" or "short time" motel (rooms for $6 USD a night), so there was lots of nightime traffic passing by the windows. What a ZOO!

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Addicted2Asia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Davao City hotels

Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 28, 2013

stayed here for 8 days with my friends the room is great , spacious well maintained and clean .. staff are friendly room service are awesome they make sure you feel at home . they make you feel so special every where you turn they greet you with respect .. very friendly environment . through 8 days staying there i feel that i found my second home .. from maintenance guy to room service guys front desk attendants and specially the manager carlos cabrera awesome guy very friendly he ll make sure you'll exceed your expectations.. i feel secured in this place .. and to make it short i can be a promoter for this place ,,, good job guys keep it up as a matter of afct im coming back this december and spend my holidays in this hotel ....

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tonyg697
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
1 review
Reviewed March 11, 2013

I understand that the hotel's theme is vintage and that impressed me,but I didnt expect that it goes with their theme the service and every corner of that hotel cause it's is really shocking!
- Comfort room is like public toilet
- stayed there for 6 days, they never change lines and towels. shower is not working also.
- breakfast is horrible. with the breakfast spread they prepared daily, you will wish for dried fish and tomato.

I have never been to other crown regency property but I do wish that Boracay and Cebu is much more better than in Davao.

  • Stayed March 2013, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank manilagirl08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crown Regency Residences Davao

Property: Crown Regency Residences Davao
Address: JP Cabaguio Avenue | Agdao, Davao City, Mindanao, Philippines
Location: Philippines > Mindanao > Davao del Sur Province > Davao City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Davao City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crown Regency Residences Davao 3.5*
Number of rooms: 47
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Also Known As:
Crown Regency Residences Davao Hotel Davao
Crown Regency Residences Davao Davao City

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