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“i felt cheated”
Review of Grand Regal Hotel

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Grand Regal Hotel
Ranked #43 of 52 Hotels in Davao City
Davao City, Philippines
Level 4 Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“i felt cheated”
Reviewed September 20, 2013

We held our wedding reception here. When we have our ocular inspection for the function room, the reservation officer showed me function room at the ground floor since their function room at the 2nd floor was already booked. I was impressed, it was BIG and spacious. So we closed the deal.

Big day comes. I was so disappointed when I arrived at our reception, they gave us only half of the space of what she showed us....when we ate our dinner, they barely refill the food warmer....when the party was almost done, the waiter already give me the bill.I told him that i will pay it upon check out on the following morning. But he insist.

In fairness the food was OK, the room that they gave us was clean and huge.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank the_traveller28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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77 reviews from our community

Traveler rating
    3
    26
    29
    14
    5
See reviews for
8
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Manila, Philippines
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 15, 2013

This is the hotel selected by my company for layovers in Davao. Reactions from my colleagues range from indifference to outright disgust. One fellow who was there a couple of days before me complained that there was no telephone or towels in his room. I mentioned this at check-in and avoided the problem. Towels were delivered about 5 minutes after I got to the room.

There is a continuous droning noise throughout the hotel similar to a twin-engine propeller-driven aircraft. It is louder in some areas than others. I actually didn't mind it much as I am used to sleeping in airplanes. However, I'm sure it would be absolutely irritating to most.

The food at the Champagne Bar was acceptable but service took forever. The French onion soup was tasty but there was no cheese so it was not quite French.

The staff was very friendly but this did not make up for their obvious inexperience. My wakeup call was 40 minutes late and I barely made it to the airport in time.

I wouldn't stay there again if I had a choice. Unfortunately, I have to go back there tomorrow.

Room Tip: Go to a different hotel.
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  • Stayed August 2013, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aero_maus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Level 3 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 3, 2013

the worst hotel i'm been with, the bed so worst that i'm itching the whole time i'm lying there, every thing about the whole are worst... staff, thing in the hotel very old, faucet are rusty...they asked deposit for the fridge bar but its CLOSE hahahaha...

Room Tip: i will never recommend this hotel to anybody
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  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kiddo777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Davao City hotels

South San Francisco, California
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 22, 2013

The Hotel is not new but the smiles and the service of the staff are refreshing from the bellboys, housekeeping, electricians, etc. All are friendly and polite. We need clear bright light, not the usual, mellow yellowish hotel light, and it was changed in a jiffy. Service is truly good. The breakfast buffet is also something to commend,with the variety of choices. We had some Wifi connection problem but we were given alternatives and told that they are changing router or the provider.

Room Tip: Reserve early because the hotel is almost always fully- booked. The rooms facing the city proper ha...
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Minervs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 28, 2013 via mobile

Great service! Friendly and helpful staff. Though not in city proper, almost everything in Davao is 20 minutes away. Kudos to Sir Ulysses, the front desk Manager!!! I would not think twice about choosing Grand Regal next time I visit Davso.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Efren7962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manila
Level 4 Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed March 7, 2013 via mobile

Grand regal is an old property. If you need a basic room to sleep in, this is a good option.

Breakfast buffet is ok, not extensive but you will still have a good range of choices. Make sure your coffee is hot when you get it.

The room is clean and spacious. A/C ok and cooled my room well.

For food, find another place. This will not tickle your culinary palate.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ManilaPat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Level 4 Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed February 26, 2013

Over weekend it is very busy and the casino is bumming but with the quality and cleaning there is a lot to do.
Breakfast as well the Restaurant is nothing to write home about, even than I stay next time in the Marco polo Hotel.
The selling stores in the Lobby are not to trust I think it is better to go in a real jewellery shop. You ask me way I went there I was invited for a wedding.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hans R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Regal Hotel

Property: Grand Regal Hotel
Address: Km. 7, J P Laurel Ave, Lanang, Davao City, Mindanao 8000, Philippines
Location: Philippines > Mindanao > Davao del Sur Province > Davao City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #43 of 52 Hotels in Davao City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Grand Regal Hotel 3*
Number of rooms: 217
Reservation Options:
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Also Known As:
Regal Hotel Davao
Regal Davao
Davao Regal
Grand Regal Hotel Davao/Davao City

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