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“Fading Royalty....”
Review of Grand Regal Hotel

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Grand Regal Hotel
Ranked #43 of 52 Hotels in Davao City
Chennai
Level Contributor
36 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Fading Royalty....”
Reviewed March 22, 2012

The only thing grand or regal about the Grand Regal is when you drive up from the road onto the front of the hotel. The check in was quite fast and the reception staff were friendly. The room was big and spacious, but a bit dark and very old-style, desperately felt in need of a makeover. Apart from the comfortable king size double bed, there is an armchair with a coffee table, a writing desk with another chair, a small 14" TV (imagine- a genuine antique in this day and age!), a kettle with 2 sachets of 3 in 1 coffee powder, and an adequately stocked minibar/ fridge, and an in-room safe. The bedside console has switches for all the room lights, TV and AC, which was nice. The bathroom was quite big, but again showing the age.
There is free wi-fi in the rooms and common areas which worked well and was reasonably fast. The gym is functional and the pool on the 5th floor sundeck is a bit small, and almost always crowded (also the gym) during the afternoon/ evening time as there are a lot of outside health club members (not hotel guests) who use the gym and pool.
The free breakfast is tasty and has a decent spread, the bar/restaurant in the lobby also had good food and friendly service, though a bit slow. There is a Casino attached to the hotel, so gambling fans will have a good time.
Overall, quite good value for the price, but needs a facelift inside and out...with new competition around, there is no compelling reason to stay here except if you are a gambling fan.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bat31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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77 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Manila, Philippines
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 20, 2012

A night's stay costs less than 60 USD. Free Wi-Fi (ave 2Mbps), Free Breakfast Buffet, wide selection of breakfast food. Free use of gym (small one), Fee use of swimming pool (for kids) only 4ft deep and approx 15mtrs long. Accredited Taxis are queued outside the hotel. Nearest mall is the Abreeza (an Ayala Mall). Pleasant experience, nothing to complain and nothing to get really excited. I stayed here for a business trip for 6 days.

  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank akosi_diego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila
Level Contributor
57 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed January 5, 2012

Untrained service staff = dirty smoke smelly spacious rooms + eerie conference rooms + good food in bad service...

  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank entengoreng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Davao City hotels

Manila, Philippines
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 31, 2011

Spacious room, friendly staff, fast room service, ample parking space at the back.
Just that cigarettes can be smelled from a distance.

  • Stayed May 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank docM_ph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 7, 2011

I conducted a seminar recently with this hotel..From start to end of our seminar there were numerous problems encountered. They have a really bad service and coordination..their staff looks like they are not trained to handle customers and guests..they have security issues (they give keycards to customers to rooms that have already check-in guests (imagine that?!) even if I already have a contract with them (and my company have been their customer for several past activities) still the mishandling of the staff and sales officers/executive..i will totally recommend that this hotel be banned from sending us a quotation in case we again conduct another event (which is very possible)..it gave me a lot of headache..readers/tourists/organizers, you are warned..

  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank joicel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 23, 2011

Stayed for a week in this hotel. Staffs are friendly and service is average. Room needs refurbishing. Not so clean but spacious. Advantage is the room is comfortable. Breakfast has improved sinced we were there last 2 years ago. Taste better this time although it has no wide selection as in other hotels. Location is outside the city proper but accessible by taxis,lots of them. Easily can reach the new mall, Abreeza Ayala Mall. Tips for gamblers, casino just adjacent the building. Gym is okay but swimmjing pool is too small. The staffs are helpful and friendly. Price is average for a 3 stars hotel.

  • Stayed July 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IluminadaT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 12, 2011

We stayed there to attend a convention. The staff are friendly. However, one would not call the rooms grand nor regal. Their idea of a room meant for triple-sharing is placing a foldable bed in a room meant for two. The centralized switch for the aircon, lights and alarm is cool though. They provide the usual towel, soap and shampoo but that's it. No dental or shaving kits. The room has no ref. There's no snack bar. There's cable TV but there's no wifi (only on the upper floors or lobby). The rooms are cleaned daily but unfortunately for us, we stayed at the end of the hallway, where they dumped the soiled linens and unclean dishes they get from all the rooms. Room service is inconsistent. Upon check in, if you have no credit card, they will ask you to pay cash upfront.

Room Tip: Do not get the rooms at the end of the hallways. This is where they dump all of the soiled linens...
See more room tips
  • Stayed September 2011, traveled with friends
    • Value
    • Location
    • Rooms
    • Service
Helpful?
1 Thank nosref
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Regal Hotel

Property: Grand Regal Hotel
Address: Km. 7, J P Laurel Ave, Lanang, Davao City, Mindanao 8000, Philippines
Location: Philippines > Mindanao > Davao del Sur Province > Davao City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #43 of 52 Hotels in Davao City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Grand Regal Hotel 3*
Number of rooms: 217
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Also Known As:
Regal Hotel Davao
Regal Davao
Davao Regal
Grand Regal Hotel Davao/Davao City

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