Room 709 - 4 nights stay
Expansive lobby, location, excellent housekeeping and security staff, nice toiletries (except no facial tissue dispenser, you only get 2 pieces in the toiletry kit replenshied daily)
7th, 8th, 9th floor rooms in the newer tower are supposed to be updated rooms, but...they`ve only updated the furniture and bedding, old and dirty carpet, outdated bathroom (though shower worked well). No iron and ironing board, they provide the service for a fee - BAD !!!! - Card key didn`t work properly for three days in a row, they finally replaced the battery in our door mechanism day before checkout. Pool is in need of repair as is the pool changing locker area (disgusting) - and they will charge P150 per head extra for people not registered to the room to use the pool - not good. The chiller didn`t work upon check in, was replaced with a mini fridge, but we didn`t know until 4 hours in, as we left after we checked in, food for the baby spoiled. NOT GOOD.
The in-between: should have been a great stay, but with the discrepancies we encountered, this can only be considered as a 2.5 stars in need of TLC. Stop hiring airheads at the reception.More
- Free Wifi
- Free Parking