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“Overrated, even by me....”
Review of Marco Polo Davao

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Marco Polo Davao
Ranked #4 of 52 Hotels in Davao City
Los Angeles
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Overrated, even by me....”
Reviewed December 2, 2013

This property is the only 4 star hotel in the city. So priced accordingly. The staff is very nice, security is excellent and the pool and gym are par for the course. However, for the price, not really up to snuff.

The rooms I stayed in could use a refurb - worn furniture - mothball smell in the closet, stained carpet and blanket. The one coffee and cake I had in the lounge were not very good and about 4 times the price outside or 2 times Starbucks. When I got the bill, they had added 20% to it in hotel fees - not posted on the price. So pretty shady when it comes to pricing. Everything is at least 50% higher than other hotels.

My issue is not the price - it is the hidden fees and lack of quality for what you get. I had to spend several hours getting the Internet working properly. Now, as hotels go, they have better internet than most - and had an onsite IT person who was able to address the issues. Had I not got on their case, they would have provided a basic dial up service level.

Again, the coffee at the lounge was very low end. Note to travelers - I do not know why, but coffee (just the beans) are both expensive and low grade throughout the country. BUT - when you charge $5.00 per cup for coffee, it had better be good coffee. By comparison Starbucks is about $3 for the same drink and very high quality. (Sorry, Seattle coffee snob - and as such know what cheep instant coffee in an espresso drink tastes likes)

If you are travelling here on business, there are very few choices - APO View, and some international brands. The costs are similar, so this is more "bang for the buck" in general. I'll try out the APO View, next.

Lastly- the staff is really friendly. Very nice, as are most folks in Davao. My suggestion, if something is not right - ask them to fix it. However, be prepared to wait, as no one has the direct authority to do anything.

ENJOY!

Paul

Room Tip: Get a view of Mount Apo or the water.
See more room tips
  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Spudwumper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (271)
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English first
Cotabato City, Philippines
Level 6 Contributor
140 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed November 29, 2013

I stayed in this hotel while meeting my old university dorm mates. 3 of us stayed in the hotel. I booked through agoda.

Check in was not fast. They did not accept an email confirmation that i showed on my tablet. They asked me to print the voucher which was a bad experience for me. Although they allowed me to use their biz center to print for free, i did not enjoy the free experience.

Over-all, it was good!

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Narellano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Panama City Beach, Florida
Level 4 Contributor
38 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed November 23, 2013

Marco Polo is the top quality hotel in the city that I would recommend to anyone. Excellent service from staff that always goes above and beyond my needs. I can't say THANK YOU enough specially to Eunice and Glenda. The hotel has the TOP breakfast buffet in the city, spacious and well-equipped gym and the BEST bang for the buck continental club floor in the Marco Polo brand. See you soon Marco Polo Davao!!!!

Room Tip: For families w/ kids try and get Cabana room terrace near the pool area.
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Al C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cagayan de Oro, Philippines
Level 5 Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed November 8, 2013

During our 4-night stay in Marco Polo, I and my friends found not a single thing to complain about. The staff were very friendly and accommodating. The beds (including the extra bed that we got) were very comfortable. The rooms are clean. The location is great... souvenir shops, church, and mall are within walking distance.

HIGHLY RECOMMENDED ACTIVITIES
1. Night Swimming: A relaxing dip in their pool (depth: 3-5feet) is a great way to end your day.

2. Enjoy videoke/karaoke (singing) and a drink or two at Eagles Bar.
Videoke/Karaoke.... what to do: Ask their waiter for a songbook, a paper and a pen. Once you have the songbook, search for the song titles that you want to sing, write their corresponding codes on the paper, give the paper to the waiter, wait for your song, grab a mic and sing when your songs are played. The bar offers a wide range of liquors and cocktails.

3. Keep yourself fit. Fitness buffs will be happy to know that the hotel gym is well-equipped and that all guests are welcome to join their aerobic classes at no extra cost.

4. Don't miss their SUMPTUOUS breakfast buffet. We really enjoyed filling our tummy with continental and Asian breakfast choices.

Room Tip: Best view: pool view rooms (which also gives you a great view of Mt. Apo - the highest mountain in t...
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  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LovellaStratton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kununurra, Australia
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 6, 2013

My stay was only for one night. No complaints. The room was clean, comfortable, in good condition, nicely finished. Only one small issue, the hot water in the shower was a little difficult to regulate. I would recommend this hotel to anyone looking for a good 4 star hotel.

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KNX25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Level 3 Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed October 24, 2013

Everything was a-ok. Check-in was a breeze. The rooms were good, it had sockets at the right places and the bed and pillows were comfortable. The view from our room overlooked the sea, while the other side showed the mountains. There was free wifi in the room, which was a necessity for me because I was on a business trip. And breakfast buffet was very satisfying. The hotel staff were also very helpful, they seem to know what you need before you asked them.

Room Tip: Don't choose room 1213, our companions were checked-in that room and they felt it there was a gh...
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vanechie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 3 Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed October 22, 2013

I have never had to complain about anything at this very well run hotel. My latest visit last week was as good as always. Like most hotels it is busier at weekends, which slows breakfast down a little bit. otherwise everything is perfect!

Stayed October 2013, traveled as a couple
Helpful?
2 Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marco Polo Davao

Property: Marco Polo Davao
Address: CM Recto Street | P.O. Box 81540, Davao City, Mindanao 8000, Philippines
Location: Philippines > Mindanao > Davao del Sur Province > Davao City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Davao City
#3 Romantic Hotel in Davao City
#5 Business Hotel in Davao City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Marco Polo Davao 4*
Number of rooms: 39
Reservation Options:
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Also Known As:
Marco Polo Davao Hotel Davao
Marco Polo Hotel Davao
Marco Polo Davao Davao City

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