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“worst! nothing else” 1 of 5 bubbles
Review of The Pinnacle Hotel and Suites

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The Pinnacle Hotel and Suites
Ranked #12 of 52 Hotels in Davao City
Davao City, Philippines
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“worst! nothing else”
1 of 5 bubbles Reviewed April 18, 2011

well, the only good thing i found in this hotel is the very friendly doorman who will greet you once you enter the hotel.
the general manager could not help you with your problem with their frontliner... he acted worse.. as if these people did not go through customer service seminars.. frustrating!
the aircon did not work... it was soooo hot! they have been called several times but no one bothered to go up to fix it..
i would never ever recommend this... i live in davao city and this place is a big SHAME!

Stayed December 2010
Helpful?
2 Thank saturday_nor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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178 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Russian first
  • Any
English first
Blackburn, United Kingdom
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed January 5, 2011

My Girlfriend who lives in Davao told me about the Pinnacles, apparently it opened in 2010 so its a new hotel.
As we entered the hotel we were greeted by the doorman who was really friendly, and took our bags to the room, there are 2 lifts as the hotel is on several floors.
I booked an executive suite for 3000 peso per night, I was very happy with the room, if anything it was too large. The Double bed was very roomy with fresh clean linen each day, the aircon in the room was plenty cool enough. The room had a 32 LCD screen on the wall with cable with lots of shows in English, HBO and ESPN i think.
The shower was nice and powerful although if im being picky the bathroom could have been lit more brightly.
The staff were all very friendly and efficient, each morning we had to claim tickets for breakfast from the reception which I thought was annoying but they always greeted us with a smile.
Breakfast buffet usually consisted of Rice, toast, scrambled egg, fruit, and a choice of pork, fish and chicken usually done in some sauce adabo style, the food was ok, not what im used to for a european breakfast and if we took breakfast late then the food was just luke warm.
The jacuzzi was great, the swimming pool was ok, quite shallow and not so big but it was ok to do a little swimming.
We had a large balcony, which was nice but the view is just ok with a multi storey car park facing the hotel and there was no table and chairs on the balcony.

I recommend this hotel highly for value I really enjoyed my stay its clean and luxurious, I think you could pay much more for this standard of room in other local hotels and I will stay there again on my next visit to Davao

  • Stayed December 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank daveblinx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Pinnacle Hotel and Suites

Property: The Pinnacle Hotel and Suites
Address: Sta. Ana Avenue, Davao City, Mindanao, Philippines
Location: Philippines > Mindanao > Davao del Sur Province > Davao City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 52 Hotels in Davao City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Pinnacle Hotel and Suites 3.5*
Number of rooms: 214
Official Description (provided by the hotel):
The Pinnacle Hotel and Suites is a mid scale hotel situated at one of the entrance to Davao's Chinese business district. It is strategically located at the city's midpoint enabling easy access to malls, schools, churches, hospitals, and local attractions. Our well-appointed guest rooms and suites provide comfort coupled with the exceptional service of our friendly staff. At The Pinnacle Hotel and Suites, relaxation is your only luxury. ... more   less 
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Also Known As:
The Pinnacle Hotel And Suites Davao/Davao City

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