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“Achieving excellent rating”
4 of 5 bubbles Review of La Maja Rica Hotel

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La Maja Rica Hotel
Ranked #3 of 6 Hotels in Tarlac
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Achieving excellent rating”
4 of 5 bubbles Reviewed July 2, 2012

I used to dine in the restaurant inside this number 1 hotel in Tarlac City. With the rooms of the hotels, they were really huge but interiors really don't attract clients 'coz it's old fashioned type and with the technology right now, the hotel should learn to adapt changes for improvements. With the restaurant, I love the quality of the foods and the service. As a matter of fact, my attention one time was focused on the Operations Manager of the restaurant, she really attended the needs of the customers and though I have seen how demanding the customers were, she still gave her best to please them and I was amazed how thankful they were to her. She is a good role model Manager who is always ready in accommodating our concerns. While the hotel manager is the opposite side of her because she is immediately reacting to hotel clients rather than listening first to their concerns and needs. This were minimal for improvements.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ellivra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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54 reviews from our community

Traveler rating
    10
    24
    15
    5
    0
See reviews for
18
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3
9
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
Minneapolis, Minnesota
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed April 30, 2012

This place is centrally located to Tarlac city, easy to get to and walking distance to some shopping areas and coffee shops. The rooms are decent, somewhat old. It appears clean but when you have old looking sheets, towels and pillow cases, it's not acceptable or even tolerable.

The restaurtant is not service oriented. The waiters are "reactive" not "proactive" at all. The food is just okay, not excellent.

One exception, the hotel housekeeping staff is great and friendly. They do a great job!

Front desk manager is useless, they don't have the ability to make decisions to make the service better.

The pool does not appear clean.

Overall, I think it's lack of management, lack of ability to instill good service and understand quality service definition with their employees. The people are great, they try, but they lack the training.

  • Stayed April 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank u04452
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed December 10, 2011

My gf booked a reservation for me and we paid half of it. After a while she just asked for few questions to the receptionnist but manager reacted too bad.
The next day, after this strange reaction of the manager, i decided to cancel my room and book a new one to another hotel.
I don't know if service is good in this hotel but manager should learn to deal with guest.

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Damien B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tarlac, Philippines
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed September 4, 2011

We stay in this hotel everytime we go to Tarlac to visit our parents' graves. We love to stay for their super breakfast and drinks! The hotel is very clean. This will be the "temporary home" of the Turismo Tarlaqueno Delegates on January, 2012. A farewell night is planned on January 25, 2012. Visit us at www.turismotarlaqueno.com. We still have open slots!

Room Tip: The Suites are great... around $43 per night
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  • Stayed January 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Turismo_01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baguio
Level Contributor
133 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
4 of 5 bubbles Reviewed July 30, 2011

stayed here overnight while giving a product presentation at a convention held at their hotel. we fully appreciate their wonderful staff.

we inquired though their website, and their reservation personnel confirmed our booking through sms and a long distance call. they also provided info about road conditions since there was a typhoon at that time.

la maja rica is situated along the highway, a couple of minutes away from major banks, restaurants, and sm tarlac. the hotel is 2 storied, has its own restaurant and function halls; most of the rooms overlook the pool which is at the center.

check in took less than 5 minutes. a porter was on hand to help us with our luggage and our bulky equipment, which banquet staff later stored for us. in the evening, it rained hard; their doorman was waiting to fetch us from the parking area with his large umbrella.

we paid php1960 for one night in a very large and spacious room with 3 beds, breakfast included. the room was basic, and included a sitting area with a small table and two chairs. there was a large closet, vanity table, side tables, telephone, cable tv. airconditioning worked well. the bathroom was also very spacious. towels and toiletries were provided. water pressure normal and steady.

we asked for late check-out at 1:30, which they allowed, and although we checked out even later at past 2:00 pm, we were not charged extra.

overall a very good hotel, with wonderful, friendly and very helpful staff...

Room Tip: there is no elevator in the hotel, but there are porters to help with the luggage
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  • Stayed July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank angeladelmar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed July 16, 2011

we stayed in here for 4 days. the tarlac city is not really a very attractive city. i think this hotel is one of the few establishments exceeding the limits of the city. it is a nice building with a big inner court. there is a swimming pool at the middle of the inner court and all 3 sides of the pool are hotel rooms. the restaurant is facing the pool as well. the rooms are fine and air conditioned, but the furniture is very old. the staff is extremely friendly and helpful. the food is real good and the prices are low. so, if you ever have to pass by tarlac city, this is the place to stay.

  • Stayed August 2010, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank prof_dumbledore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed October 30, 2010

this place is rite for me, close to my honey and to my place,, good place to eat and drink by the pool? Love the pancit guisado!!!! that's a winna to me.. I will be back so reserve a room for me.. Dave Pagulayan!!!

  • Stayed September 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank davlex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Maja Rica Hotel

Property: La Maja Rica Hotel
Address: | Mac Arthur Highway Corner Ligtasan Street, Tarlac, Luzon 2300, Philippines
Location: Philippines > Luzon > Central Luzon Region > Tarlac Province > Tarlac
Amenities:
Bar / Lounge Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Tarlac
Price Range (Based on Average Rates): $
Hotel Class:3 star — La Maja Rica Hotel 3*
Number of rooms: 86
Reservation Options:
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Also Known As:
La Maja Rica Hotel And Restaurant
La Maja Rica Hotel Tarlac, Asia - Philippines

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