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Reviewed July 7, 2010

This resort advertises itself as having world class service. Don't believe it for one minute. The staff are totally brain dead and it is very evident that there is no staff training program whatsoever. You ask the staff a question and you get an open mouthed thousand yard stare. Domestic livestock mode. The food is way overpriced and absolutely awful, which immediately tells you they do not have an executive chef. I have eaten better meals in backstreet cafes. Don't bother with the food in the casino, its even worse than the hotel restaurant. There is nothing to do here and boredom sets in very quickly. The golf course is only 9 holes and it gets so windy that its impossible to play. This place is not worth the money they charge for the rooms. I would not stay here again unless there was a complete change of management.

  • Stayed: June 2010, traveled solo
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11  Thank JOHNNY2beers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 23, 2010

Food was average but the service was extremely slow. Facilities good although golf course is not complete yet.

Stayed: January 2010, traveled with family
4  Thank cracquerjacques
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 11, 2010

Stayed at in December 2009 and the first view of the sea was breathtaking! Rooms were very clean and the amenties, top quality. LCD TV, Ipod docks, speakers, and wired internet access. The restaurant was not so great. Since it was about the only thing that was there, you werent left much choice on your food. it would be great for kids, but only for staying a day or two since aside from the pool, there wasnt much to do. The beach is rocky and not so great.

I did not get to see the Casino and the golf course, but from what I hear its also good.

  • Stayed: December 2009, traveled as a couple
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2  Thank lmptorres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 21, 2010

First thing that really jumps out on you is the hotel itself...It's REALLY gorgeous! They've got the Mediterranen vibe down pat. We were just waiting for Meryl Streep to come out and sing "Mama Mia". It seemed any where you stood, there was a breathtaking view in front of you, most especially from the multi level, garden-type, lounge area by the beach (which is about a 3 to 5 minute walk from the pool area). Sunsets are especially nice. Photographers wet dream. And to think I found it this nice, despite the fact that there were many dried up grassy areas (maybe coz they were saving on water or weather was just too hot?). Not sure if it was due to a promo, but we got a free 30 mins foot massage (which unfortunately only 20 mins) and a 2 x P300 gift certs for the casino (BUT you have to add a P300 bet together with the gift cert for it to count). The rooms are huge and the airconditioning strong. The bed is so nice, it makes you want to stay in and sleep the whole day. Pillows could've been nicer though. The service is quite good. All the staff were friendly and seemed concerned all the time. We got our room right away Food, apart from the pizza, was ok (3 stars). Pizza was yummy (stone baked). Pool was a bit dirty though and the beach was so-so (too rocky, sand was not fine, got deep right away). Because the beach was so-so, I would say a 3 day, 2 night stay would be enough. You can only spend so much time in the pool. Anything longer than this would be boring already.

  • Stayed: March 2010, traveled with family
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2  Thank Viciousmango
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 9, 2010

We've heard about Thunderbird Resorts from friends and how amazing it is. The pictures on the website were already pretty great, but nothing prepares you for the beauty of the place when you actually get there. It's inspired by Santorini of course, but combined with the natural beauty of the place, it is breathtaking

Another great point is that the staff were very friendly. Everywhere you go, you're greeted by the employees and some even ask if they can help you with anything

The food is also great (our favorite was the breakfast) although it was a bit expensive, so we couldn't sample everything

And of course, we couldn't stop taking pictures. It's the perfect place for photographers and photo addicts (like us!)

We're definitely going back again sometime this year!

  • Stayed: January 2010, traveled with friends
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2  Thank leojnavarro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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