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Thunderbird Resorts & Casinos - Poro Point
Reviewed November 24, 2012 via mobile

We went here to celebrate our one year anniversary and my husband's birthday for 3D/2N, the location of this hotel is 6hr travel time from manila, the bus dropped us off at San fernando Plaza where we waited for the hotel shuttle service (take note) they charge 300 pesos per trip and some welcome drinks they served us when arriving, they also prepared some romantic set up in our room and birthday cakes for my husband, the room was okay bed and pillows are nice but little hard, bathroom is okay but it'll be better if there's a tub or something cuz the bathroom is pretty big to leave it that way with a boring space, we had a good view of the sea but there is a construction goin on at the right side of the pool which is destructing. The food and drinks at olive's restaurant was ok we had our free breakfast there but we saw a single strand of hair on the rice ewww! So anyways i am more concern about the unfriendly hotel staff, few nice people but overall SNOB and at times super unfriendly faces around the hotel premises especially at the lobby but wait there's more horrible service we experienced in this hotel, on our last day upon check out everything was seemed so right so we asked the front desk if the shuttle can take us at the main gate of this resort then from there we'll just take tricycle to Partas bus station. (tricycle is the hassle free to ride anyway if u want to go around san fernando city for only 30-50 pesos per trip.)  So this front desk guy/driver dropped us off at the main gate, and (that's bit a far from tricycle lane) then he unloaded our things then left us with our suitcases on a super hot noon without any words. He didnt even say "thank you or we hope you enjoyed your stay, or whatever!" i think much better if he should have waited til we get on a tricycle just for our own safeness than leaving us saying nothing at all! I was like "whatta service" very unprofessional staff!

Great hotel but the STAFF NEEDS MORE TRAINING and gotta improve customer service and always ensure the 100% guests satisfaction guarantee.

thunderbird poro point is a great relaxing place to be with a touch of mediterranean plus the great view but i cant say that this hotel is excellent due of the poor attention to guests satisfaction.  Price is reasonable but i'm not sure if its worth going back here.

  • Stayed: November 2012
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7  Thank jah_ninja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed November 14, 2012

Good:
* The place is definitely beautiful. The Santorini inspired architecture gives you the feeling that
you're not in Manila anymore.
* One can borrow a bike (for free) and ride around the place.

Average:
* The rooms are quite comfortable though I felt the pillows weren't fluffy enough (or maybe I just have a heavy head?)
* The pool is beautiful but it would be better if they have a deep end (the whole pool was 4ft deep).
* The staff were generally friendly; it would've been good if they were consistent in this regard.
* Food is average. I don't remember tasting any dish that I really liked.

Bad:
* The water pressure in the rooms were so low that the rain shower head was practically useless. It also took a while for the water to get hot (probably because of the water pressure).
* The beach is about a block away from the hotel so you'd have to walk to the beach. And the beach is pretty average. There's also no lifeguard in the beach.
* The constructions all around the resort was quite an eyesore!

Room Tip: Rooms are grouped by odd and even numbers. Get a room in the even numbered wing, the view there is b...
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  • Stayed: November 2012, traveled on business
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3  Thank GodHears
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 6, 2012

Familiar with box office hit “No Other Woman” the resort depicted in the movie owned by Ann Curtis? That is Thunderbird Resort at Poro Point, San Fernando City, La Union. Going to La Union is a five long-hour drive from Manila or from Bataan (thru SCTEX) where I live but worth the travel. The Santorini inspired architecture of pure white wall with prominent blue dome will greet you as you enter the resort. The staff is great as they will serve you a welcome drink as you checked-in. The room may be a bit costly but you surely love it as it is complimented with small kitchenette with microwave oven, a bathroom with Jacuzzi and most importantly, a free wifi access yehey! The food is absolutely perfect, especially the complimentary breakfast. I managed to return to the buffet table two times! Hahaha. Aside from using their pool and beach, you can also try to bike around you just have to ask the guard at the front desk, its free then you can also use their golf cart to roam around but to certain area only, well the good thing is,.. again free. When you bike, you can get outside the resort premises and you may opt to go to nearby casino so you can see the whole area 360°. Then you can dine-in outside the resort, you may choose to go to ROSEBOWL Steakhouse and Chinese restaurant, believe me its very affordable (they have some sort of value meal) with big serving good to make you full and the taste! Wooow! Tried their patatim! HIGHLY RECOMMENDED! Then after you checked out to Thunderbird Resort, you should go to Baguio City since it is only less than an hour drive thru Naguilian Road this makes your trip worth the travel. After sun bathing you should try to cool down at Baguio City..haaaay

  • Stayed: October 2012, traveled with friends
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1  Thank beautifulcomet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 20, 2012

Their staff are beyond friendly! The place was just amazingly beautiful! I would definitely go back with family or friends hopefully soon. Five star accommodation, room was spacious and cozy, we wanted to just stay indoors and lounge the whole day. I miss their cotton cloud-like bed already. :)

Travel Date: July 2011

Room Tip: Call ahead for reservations and tell them specifically what you want, do your research of the place...
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  • Stayed: November 2011, traveled with family
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2  Thank ExperienceEnthusiast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 19, 2012

THE BASICS

Thunderbird Hotel, a Santorini-inspired project sits within the Poro Point Special Economic and Freeport Zone in San Fernando, La Union. The view of the Lingayen Gulf is the resort’s best feature with most of the rooms offering unrestricted ocean panorama.

It is a leisurely 7 hour-drive (we had two meal stopovers - breakfast and lunch, and a petrol refill) from Manila, via NLEX and SCTEX.

Rooms go for as low as PhP 5,200 (USD 125.00) per night.

Free WiFi is available but spotty.


AMENITIES

The resort has two pools - an infinity pool overlooking the gulf and a children’s pool in the same area. There are some construction walls put up so if you don’t mind swimming amidst some digging, then catch some sun which warms the water most of the day.

The Cliffs Golf course and Fiesta Casino are the biggest draw should you wish to head up north and stay in Thunderbird Resorts. The “beach” is minuscule - if you wish to go for a swim - stay in the pool.

Bring an insect repellant when you go exploring at night.


ROOM AND BATH

We stayed in one of the Deluxe Rooms (102) and found it to be clean and spacious. Odd seats in place of a lounge chair and an army of ants attack any food left on the table for a few minutes made relaxing in the room a bit of a challenge.

The bathroom is clean and modern, however, the shower head leaked from faulty plumbing instead of gently raining water down on you.

No hand towels in the bathroom as well. Standard toiletries provided by VMV Hypoallergenics.


FOOD

Absolutely disappointing and expensive for what it is. Choose between over-seasoned, undercooked or bland flavours that try to pass for Mediterranean style-cooking.

We ordered the snapper fillet which arrived a salty mess drowning in an equally salty tomato saffron sauce. The meal was replaced promptly by a now bland, yet undercooked (almost raw) fish.

We also had an average-tasting grilled boneless chicken fillet. For about PhP 460 ($12.00), you’re better off with a World Chicken meal for PhP 167 ($4.00) at your mall’s food court.

Zucchini Lasagna is a soup of cheese, with hardly any vegetable in it (I counted 5 slivers of zucchini). Locally, if you’re looking for a hearty vegetable lasagna, Apartment1B (Salcedo Village, Makati) plates a good one.


SERVICE

Prompt and eager to please, the staff made up for the inadequacies of the resort (e.g. food and faulty internet service).


THE BOTTOMLINE

Thunderbird Resort is not worth the drive although if you are extremely curious to see what the fuss is all about, take a flight from the San Fernando Airport instead.

The rooms do provide for restful sleep and I love waking up to the view of the gulf but the food has been nothing short of traumatising. By the end of day one, I was tempted to head out to look for roadside barbecue or find the local carinderia (cheap neighbourhood eateries) for a decent meal.

Should you find yourself here, come armed with a few cup noodles (there is a small electric kettle in the room) and lots of chichiria (snacks).

Thunderbird Resort is blessed with a good location but underwhelms on so many levels. If you are looking for an average resort experience, then this is the place to go.

  • Stayed: October 2012, traveled with family
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10  Thank Pinoywasabi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 14, 2012

phoned the Makati Office to clarify our reservations.
i was referred and transferred to 'Sales'
then a girl named SUSHI answered but was NOT very helpful.
finally i was told to call again after 5 minutes.

WOW. this is what you folks call world class? #smh

  • Stayed: October 2012, traveled with family
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9  Thank AceDome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 12, 2012

I spent my birthday in Thunderbird last July. It was worth the 5-hour drive from Manila. Our room was very clean and so pretty! And the view- superb. One of the best hotels ive been to. Looking forward to stay there again.

Stayed: July 2012, traveled as a couple
1  Thank Princessfeifei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Thunderbird Resorts & Casinos - Poro Point

Address: Pennsylvania Avenue | VOA Compound, San Fernando La Union, Luzon 2500, Philippines
Location: Philippines > Luzon > Ilocos Region > La Union Province > San Fernando La Union
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in San Fernando La Union
Price Range: $158 - $392 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Thunderbird Resorts & Casinos - Poro Point 5*
Number of rooms: 36
Official Description (provided by the hotel):
Hospitality and Leisure ... more   less 
Reservation Options:
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Also Known As:
Thunderbird Poro Point Hotel San Fernando La Union

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